Terraza o patio

Opiniones sobre Courtyard by Marriott Boston Littleton

3 out of 5
Courtyard by Marriott Boston Littleton
102 Constitution Avenue, The Point, Littleton, MA

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 238 de 334 opiniones" "
Evaluación: 8 - Bueno. 72 de 334 opiniones" "
Evaluación: 6 - Aceptable. 13 de 334 opiniones" "
Evaluación: 4 - Mediocre. 8 de 334 opiniones" "
Evaluación: 2 - Terrible. 3 de 334 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Christine

Le gustó: Estado de la propiedad e instalaciones
Great place and extremely clean
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Erich, Lake Forest

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel with good restaurants close by
Se hospedó 1 noche en abril de 2024
Respuesta de Marianela el 5 abr. 2024
Hello Erich,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel and the convenience of having great restaurants nearby. We hope to have the pleasure of welcoming you back in the future. Safe travels!

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Marianela el 29 mar. 2024
Thank you so much for your positive review! We're thrilled to hear that you had a great stay with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Robert

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was unable to use reservation due to illness preventing travel; attempts at contacting establishment to inform office of my inability to use room several days prior a disappointment and as such being charged rate with no service received without so much as a room credit for future stay is theft. Airline did a full value voucher for future travel and I would like to request the same from Marriot . A response from management would be appreciated Robert Hutton 865-660-4659
Se hospedó 1 noche en marzo de 2024
Respuesta de Marianela el 10 mar. 2024
Hello Mr. Hutton,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by your inability to use your reservation due to illness. We value your loyalty. Please reach out to our management team at your earliest convenience to discuss any further questions.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future

10/10 Excelente

Tia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Marianela el 10 mar. 2024
Hello Tia,We truly appreciate your positive feedback and are delighted to hear that you had a great experience during your stay. It was our pleasure to serve you, and we hope to welcome you back to our hotel in the near future.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Marianela el 8 mar. 2024
Dear MichaelThank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to know that you had a great experience with us. We hope to have the pleasure of welcoming you back soon for another wonderful stay.

2/10 Terrible

Brian

Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager el 25 mar. 2024
I am sorry that you didn't have a great experience. We would like to discuss further so please reach out to the hotel directly to discuss further.

10/10 Excelente

Kalina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, safe, walking distance to Market Basket supermarket and many restaurants.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marianela el 26 feb. 2024
Hello Kalina,We greatly appreciate your kind words and are delighted that you had a positive experience at our hotel. W It was a pleasure having you as our guest, and we hope to have the opportunity to serve you again in the future.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to I 495
Se hospedó 3 noches en febrero de 2024
Respuesta de Marianela el 15 feb. 2024
Dear Paul,Thank you so much for your review and for highlighting our convenient location near I495. We're glad that our proximity to the highway made your stay more convenient. It was a pleasure having you as our guest, and we hope to welcome you back for another excellent stay soon.

8/10 Bueno

Frank, Irvine

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de Marianela el 15 feb. 2024
Dear Frank,Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there is anything specific that we could have done better, please don't hesitate to let us know. We hope to have the opportunity to serve you again in the future. Thank you!

10/10 Excelente

Jon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Marianela el 15 feb. 2024
Dear Jon,Thank you for taking the time to leave us a review! We truly appreciate your support and are delighted to hear that you had a wonderful stay with us. We hope to have the pleasure of welcoming you back in the near future. Thank you again!

8/10 Bueno

Ellen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Consistent quality
This Courtyard is our go-to hotel when visiting family in MA. It is consistently clean, quiet and comfortable. Eileen in the bistro is great!
Se hospedó 1 noche en enero de 2024
Respuesta de Mark T el 31 ene. 2024
It is great to read that we are your "go to" hotel when visiting Massachuseetts. We will be sure to pass along your feeback to our team.

10/10 Excelente

Allison

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient and cozy
Very clean and comfortable! The bed was the firmness we prefer and the room was toasty warm despite the bitter weather outside. Many shops and restaurants right nearby.
Se hospedó 1 noche en enero de 2024
Respuesta de Marianela el 25 ene. 2024
Thank you for your positive review! We're thrilled to hear that you found our hotel clean and comfortable. We're glad our convenient location near shops and restaurants added to your stay. We appreciate your feedback and hope to welcome you back in the future!

10/10 Excelente

Vanessa

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience!
Se hospedó 1 noche en enero de 2024
Respuesta de Marianela el 22 ene. 2024
Thank you for your fantastic review! We are thrilled to hear that you had a great experience during your stay. We look forward to providing you with another wonderful stay in the future.

8/10 Bueno

Vibha

Le gustó: Limpieza, estado de la propiedad e instalaciones
Ok
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marianela el 19 ene. 2024
We appreciate your rating and your comment. We apologize if we fell short of your expectations during your visit. We would love to hear more about your stay and any specific areas where we can enhance your experience. We value your feedback and hope to have the opportunity to welcome you back in the future.Best regards,

8/10 Bueno

Vicki

Le gustó: Estado de la propiedad e instalaciones
We had a pleasant stay. The staff were very happy to help us.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mark T el 3 ene. 2024
Great to read that you had a positive stay. Hope to welcome you back in the future.

10/10 Excelente

susan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mark T el 3 ene. 2024
Thank you for staying!

6/10 Aceptable

karen

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The hotel is nice, modern, located in a plaza with a large grocery store and many restaurants. The bed was comfy, and there is a choice of pillows. Room has a small microwave and a refrigerator (no freezer). Television channel selection is poor, you will want to use your own streaming service logon info or bring reading material. I was completely dismayed with the state of my bathroom- the tub looked as if it had not been cleaned since the prior guest- a used piece of soap was in the holder, the bottles of soap and shampoo had dried bits at the nozzle ends, the faucet and pipes were covered with water spots, and the tub itself was coated with soap scum. I had a packet of hand wipes, used those to clean the tub, then during the shower realized the hot water was only warm, not hot. I waited another half hour, no change in the water temp. When I checked out the next morning I waited at the front desk to see if I could talk with the on duty front desk st6aff member, however she wished me a good day, did not ask how my stay was, and focused on the incoming UPS driver. I went home and had a shower,
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marianela el 25 dic. 2023
Dear Karen,Thank you for taking the time to share your feedback with us. We sincerely appreciate your positive comments about our hotel's location, comfortable beds, and amenities. We apologize for the disappointment you experienced with the cleanliness of your bathroom and the temperature of the water. Please be assured that we take your concerns seriously and will address them with our housekeeping and maintenance teams to ensure these issues are resolved. We also apologize for any lapses in the service you received at the front desk and will use your feedback to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

8/10 Bueno

George

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Marianela el 25 dic. 2023
Dear George,Thank you for choosing our hotel for your recent stay. We appreciate your positive score and hope that you had a pleasant experience overall. Should you have any specific feedback or suggestions for improvement, please do not hesitate to reach out to us. We value your feedback and look forward to welcoming you back in the future.

10/10 Excelente

Dilip

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mark T el 19 dic. 2023
Thank you for the rating!

10/10 Excelente

Leroy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mark T el 19 dic. 2023
We appreciate your business. Thank you for the rating!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A bit expensive but we liked the hotel.
A bit expensive but we liked the hotel. Nice pool. Clean, comfortable, fairly quiet, friendly, and nice breakfast (which was included in our stay).
Se hospedó 1 noche en noviembre de 2023
Respuesta de Marianela el 22 nov. 2023
Thank you for your feedback and for choosing our hotel. We appreciate your kind words about our amenities and services. We apologize if the pricing did not meet your expectations. We strive to provide a great value for our guests and will take your comments into consideration. We hope to have the chance to welcome you back in the future.

8/10 Bueno

Brian

Se hospedó 1 noche en noviembre de 2023
Respuesta de Marianela el 22 nov. 2023
Thank you for your positive review! We appreciate your 5-star rating and are glad to hear that you had a great experience at our hotel. We hope to welcome you back again soon!

10/10 Excelente

Ying

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mark T el 20 nov. 2023
Thank you for the rating!

4/10 Mediocre

Janet

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mark T el 20 nov. 2023
We apologize for the poor experience. Please reach out to our hotel at 978-440-5040 as we would love the opportunity to address your concerns.

10/10 Excelente

Christopher, Peabody

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the fact there was a fitness center and an indoor pool.
Se hospedó 3 noches en octubre de 2023
Respuesta de Mark T el 20 nov. 2023
Glad that you enjoyed the facility. Hope to have you back with us soon.

10/10 Excelente

susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a very convenient and comfortable hotel. We would definitely stay again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mark T el 13 nov. 2023
Awesome to read that you enjoyed your accommodations. Hope to welcome you back soon!

10/10 Excelente

Nadine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Marianela el 11 nov. 2023
Hello Nadine, We appreciate your feedback and are glad to see that you had a satisfactory experience during your stay. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excelente

Anne

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mark T el 8 nov. 2023
Thank you for the rating!

10/10 Excelente

Jocelyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quick check-in. Friendly staff. Very clean and spacious room. Would return.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mark T el 8 nov. 2023
Great to read that you had a positive experience with our hotel. Hope to see you back soon.

10/10 Excelente

Bridget

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Mark T el 8 nov. 2023
Thank you for the rating!

6/10 Aceptable

Adam

Se hospedó 1 noche en septiembre de 2023
Respuesta de Marianela el 9 oct. 2023
Thank you for providing your rating, although we regret to hear that your experience fell short of your expectations. We strive to provide exceptional service and meet the needs of our guests, and we apologize if we did not meet your standards on this occasion. We value your feedback and would appreciate the opportunity to learn more about your concerns in order to address them and improve our services. We hope to have the chance to make it right and provide you with a more positive experience in the future.

8/10 Bueno

Jeff

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mark el 2 oct. 2023
We appreciate the review. Thank you for staying!

8/10 Bueno

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mark el 2 oct. 2023
Thank you for the rating!

8/10 Bueno

Andrea

Se hospedó 1 noche en septiembre de 2023
Respuesta de Marianela el 9 oct. 2023
Thank you for taking the time to provide us with your feedback and for rating your experience at our hotel. We appreciate your positive rating and are glad to hear that you had a satisfactory stay. We are always striving to improve and provide the best possible experience for our guests, so if there's anything specific that we can do to make your next stay even better, please let us know. We value your feedback and hope to have the opportunity to welcome you back in the future for another enjoyable stay.

4/10 Mediocre

Younsu

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Room condition is bad. This is smell, and is very wet.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

James

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
The facility was excellent and our stay was comfortable. However, I didn’t realize that I could have gotten a senior discount until after we checked in. When I asked the front desk about it he said it was too late to get the discount because we had already checked in.😕
Se hospedó 1 noche en agosto de 2023
Respuesta de Marianela el 16 ago. 2023
Thank you for taking the time to share your feedback about your recent stay at the Courtyard by Marriott Boston Littleton. We appreciate your kind words about our excellent facility and are pleased to hear that your overall stay was comfortable. We appreciate your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Your beautiful plants, under the carport, need some water!
Se hospedó 1 noche en agosto de 2023
Respuesta de Marianela el 16 ago. 2023
Thank you for taking the time to provide feedback on your recent stay at the Courtyard by Marriott Boston Littleton. We take great pride in maintaining an attractive and welcoming environment for our guests, including our outdoor areas. Your comment about the plants needing water is valuable feedback, and we will certainly address this issue promptly.Thank you for choosing the Courtyard by Marriott Boston Littleton. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Excelente

Edward

Se hospedó 1 noche en agosto de 2023
Respuesta de Mark T el 27 ago. 2023
Thank you for the five star rating!

10/10 Excelente

Nathan

Se hospedó 1 noche en julio de 2023
Respuesta de Marianela el 4 ago. 2023
Hello Nathan,We appreciate the positive feedback. It means a lot. Hope to see you again soon!

10/10 Excelente

sophie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Marianela el 4 ago. 2023
Hello Sophie,Thank you for taking the time to review us. We’re thrilled to get this kind of feedback. Hope you have an amazing day!

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Professional and very new property. Staff is friendly and helpful. Very good experience.
Se hospedó 1 noche en julio de 2023
Respuesta de Marianela el 5 jul. 2023
Thank you for sharing your experience with us. We appreciate your business and value your honest feedback. We hope to have the pleasure of serving you once again soon!

8/10 Bueno

Anthony

Se hospedó 1 noche en junio de 2023
Respuesta de Marianela el 5 jul. 2023
Thank you for your rating! We hope to see you back soon.

10/10 Excelente

l patrick

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Mark T el 25 jun. 2023
Thank you for the ten-star rating!

8/10 Bueno

Nicholas

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Marianela el 25 may. 2023
Thank you for sharing your experience with us. We appreciate your business and value your honest feedback. We hope to have the pleasure of serving you once again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Marianela el 17 may. 2023
Hello,Thank you for your rating! We hope to see you back soon.

10/10 Excelente

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Biestro was very small and very expensive. Our breakfast which was (1) egg/homefries/bacon, two coffees, side of homefries, (1) order of 3 slices of french toast, one yogurt, one bottled water, was $49.00 plus a $5.00 tip. We purchased the $12.00 breakfast coupons which only takes $12.00 off your meal, not a free meal. This is something that we wern't expecting and kind of put a damper on the great experience we had.
Se hospedó 1 noche en abril de 2023
Respuesta de Marianlea el 2 may. 2023
Hello Kevin,Thank you for taking the time to share your valuable feedback. I would love the opportunity to connect with you as this is not the correct process for a breakfast package. Please feel free to contact me via phone anytime. I look forward to speaking with you in order to restore your confidence in the Courtyard Boston Littleton.

10/10 Excelente

FOUED

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the front desk service was outstanding. I had difficulty to get Lyft to visit a company not far from the hotel! They offered a ride to attend my meeting! Thanks again.
Se hospedó 1 noche en abril de 2023
Respuesta de Marianela el 2 may. 2023
Hello Foued,Thank you for sharing your experience with us. It's always encouraging to see positive feedback. We hope to have the pleasure of serving you once again soon!

10/10 Excelente

JEAN

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Marianela el 17 may. 2023
Hello Jean,Thank you for your rating! We hope to see you back soon.

10/10 Excelente

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de marianela el 19 abr. 2023
Hello Sarah,Thank you for sharing your experience with us. We appreciate your business and value your honest feedback. We hope to have the pleasure of serving you once again soon!