Great location, spacious dock, severely lacked basic cleanliness. There were 2 decomposing mice in sticky traps in the half bath off kitchen when we arrived.Inside & outside of kitchen cabinets were filthy. There were no empty cabinets in the kitchen to store food, There was a cabinet across from the toilet in the adjoining half bath. Given the mouse droppings &dead mice we kept our food on the counters in boxes. The toaster was stored on an open cart in the half bath, across from the toilet.
The floors, corners & door tracks were extremely dirty and with an excess of dead bugs. An orange sticky substance had been spilled in several places on the staircase and not cleaned.
Air vents were very dusty & blackish in color.The vent in the downstairs bathroom had paint bubbled around it &dripped water occasionally onto your head. Inside the toilets were black from day 1. Mold? Shower curtains were covered in soap scum & mold. 3 of our family members developed respiratory issues the first day that disappeared when we left.
We contacted the owner when we arrived. Very apologetic, &said the toilets do that and that she had an exterminator in before we came which explained the dead bugs. Not sure what her expectation was for us to do about the decomposing mice. We disposed of them.
Reached out to the owner at the end of visit requested partial refund of ancillary fees. Owner apologetic but declined any refunds, clearly not interested in compensating us. Won’t rent again.