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Opiniones sobre Hampton Inn & Suites by Hilton West Little Rock

2.5 out of 5
Hampton Inn & Suites by Hilton West Little Rock
1301 S Shackleford Road, Little Rock, AR

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 611 de 1002 opiniones" "
Evaluación: 8 - Bueno. 259 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 65 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 41 de 1002 opiniones" "
Evaluación: 2 - Terrible. 26 de 1002 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gerson

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exelent
Respuesta de Cblazer el 25 dic. 2022
Thank you for your review, we love to see you enjoyed your stay with us and hope to see you back soon!

8/10 Bueno

Martin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2021
Respuesta de Cblazer el 14 jul. 2021
Thank you!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Kimberly

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 28 may. 2024
Thank you for your rating! We appreciate your business and hope to see you again soon!

8/10 Bueno

cass

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Morning breakfast
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 27 may. 2024
Thank you for your rating, we appreciate it! We hope to see you again soon!

10/10 Excelente

Misti

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very impressed. Staff is on it! Great stay for a family of 5!
Se hospedó 2 noches en mayo de 2024
Respuesta de Cblazer el 27 may. 2024
Thank you for your review, we appreciate it! Have a great week!

6/10 Aceptable

JAN

Le gustó: Limpieza, personal y atención
There is no microwave in room. Bed was comfortable. Great A/C. Fair pet rate. Friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 27 may. 2024
Thank you for your review. Each room does have a microwave under the tv. If you have a moment to please reach out to management we would like to further look I to this. Thank you again and have a wonderful day!

10/10 Excelente

Alane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The atmosphere in this hotel was very quiet and pleasant. The staff was very friendly, but what I appreciate the most is the cleanliness of the entire hotel, not just the room which were very nice. We will stay here again for my husband's next appointment at UAMS.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 22 may. 2024
Thank you for your feedback, we appreciate it! We love to hear you enjoyed your stay with us and hope to see you again soon.

10/10 Excelente

Janie

Le gustó: Servicios, estado de la propiedad e instalaciones
Very convenient location. I felt safe!
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 20 may. 2024
Thank you for your rating! We appreciate it and hope to see you back next time your travels bring you to the Little Rock area.

10/10 Excelente

Janie

Viajó con su familia
Le gustó: Servicios
Very convenient location! The space in the room was comfortable for a party of 5!
Se hospedó 2 noches en mayo de 2024
Respuesta de Cblazer el 20 may. 2024
Thank you for your feedback! We appreciate it and hope to see you back next time your travels bring you to the Little Rock area.

8/10 Bueno

Cathleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, convenient, quiet, efficient and decent value.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 16 may. 2024
Thank you for your review, we appreciate you taking the time to let us know about your stay. We hope to see you again soon!

10/10 Excelente

Latanya

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very Clean Property and Nice area.
Se hospedó 2 noches en mayo de 2024
Respuesta de Cblazer el 13 may. 2024
Thank you for your feedback, we appreciate it! Have a great week!

10/10 Excelente

Paul, Pueblo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 9 may. 2024
Thank you for the rating! Hope to see you again soon!

10/10 Excelente

Stephanie

Le gustó: Estado de la propiedad e instalaciones
Great breakfast- someone should give that guy a raise!
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 6 may. 2024
Thank you! We sure love to have him on the team. We hope to see you again soon.

10/10 Excelente

Christopher

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Cblazer el 4 may. 2024
Thank you for your rating!

10/10 Excelente

Don

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location, clean, neat property.
Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 3 may. 2024
Thank you for your review! Come see us again soon!

10/10 Excelente

Kieara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was sooo clean and really nice one of the best hotel in Little Rock Arkansas
Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 26 abr. 2024
Thank you for your review, we appreciate it! We love to hear you had a great stay and hope to see you again soon!

10/10 Excelente

kirk

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was great
Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 26 abr. 2024
Thank you for your review, we love to hear you enjoyed breakfast! Come see us again soon.

10/10 Excelente

Danielle

Se hospedó 2 noches en abril de 2024
Respuesta de Cblazer el 17 abr. 2024
Thank you for your rating! We appreciate your business and hope to see you again soon.

10/10 Excelente

David

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would have liked a fan to sleep with.
Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 16 abr. 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good part of town…clean and convenient to shopping and war memorial
Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 15 abr. 2024
Thank you for your review, we appreciate your business! Hope to see you again soon.

10/10 Excelente

Ramprathap, Bentonville

Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 3 may. 2024
Thank you for your rating!

10/10 Excelente

Ken

Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 3 may. 2024
Thank you!

10/10 Excelente

Norman

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I will stay whenever I'm in Little Rock.
Se hospedó 2 noches en abril de 2024
Respuesta de Cblazer el 11 abr. 2024
We love to hear you enjoyed your stay! We hope to see you again soon.

8/10 Bueno

Darshit, Ypsilanti

Viajó con su pareja
No issues with our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 11 abr. 2024
We appreciate your business and hope to see you again soon!

10/10 Excelente

Charles

Se hospedó 1 noche en abril de 2024
Respuesta de Cblazer el 26 abr. 2024
Thank you!

10/10 Excelente

Kimberly F

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property
Se hospedó 1 noche en marzo de 2024
Respuesta de Cblazer el 2 abr. 2024
Thank you for your review! We look forward to seeing you again in the future. Have a great week.

10/10 Excelente

Raluca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en marzo de 2024
Respuesta de Cblazer el 25 mar. 2024
Thank you! We hope to see you again soon!

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean, Breakfast was delicious, area seems safe and good part of city
Se hospedó 1 noche en marzo de 2024
Respuesta de Cblazer el 19 mar. 2024
Thank you for your review, we appreciate your business and hope to see you again soon!

8/10 Bueno

Stephanie, Olathe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was pleasantly beyond satisfied with our room.
Se hospedó 2 noches en marzo de 2024
Respuesta de Cblazer el 12 mar. 2024
Thank you for your review, we appreciate your business and hope to see you again soon!

6/10 Aceptable

Deborah

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
The property was renovating...which makes it unsafe in several areas. Only ONE ELEVATOR made it so time consuming especially when arriving and wanting only to get to your room asap. The front desk guy was great! Exceptional customer service and very kind. Breakfast needs to be hot. Hard BOILED eggs goes without saying should be HOT. They were refrigerator cold.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cblazer el 9 mar. 2024
Thank you for your review. We are currently renovating the fireplace and can assure you it is blocked off to ensure the safety of our guests. We do have two elevators one located in the back of the building and apologize if you were unaware of this. We have reviewed the concern of the hard-boiled eggs and can confirm they are to be served cold. We hope you have a wonderful day and safe travels.

8/10 Bueno

Nick

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was great food and service definitely be back soon
Se hospedó 1 noche en febrero de 2024
Respuesta de Cblazer el 19 feb. 2024
Thank you for your review, we appreciate your business! We hope to see you again soon.

10/10 Excelente

Lora

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly, welcoming staff.Clean environment.
Respuesta de Cblazer el 7 feb. 2024
We are thrilled to hear you enjoyed your stay with us! We hope to see you again soon.

8/10 Bueno

Diane

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Cblazer el 3 feb. 2024
Thank you for your rating, we appreciate your business! Come back to see us again soon.

10/10 Excelente

Connie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice indoor pool
Se hospedó 2 noches en enero de 2024
Respuesta de Cblazer el 28 ene. 2024
Thank you for your review, we are thrilled to hear you enjoyed your stay with us! We hope to see you again soon.

6/10 Aceptable

Kenyetta

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The property was under renovation. Very unattractive entrance.
Se hospedó 1 noche en enero de 2024
Respuesta de Cblazer el 21 ene. 2024
Thank you for your feedback. We are currently renovating the lobby and hope to have this completed in the upcoming week. We had some winter weather that extended this project. We are happy to see the staff still took great care of you during your stay with us.

10/10 Excelente

Leslie

Se hospedó 1 noche en enero de 2024
Respuesta de Cblazer el 19 ene. 2024
Thank you for your rating! We appreciate you and hope to see you again soon.

8/10 Bueno

Brittany

Viajó en grupo
Le gustó: Limpieza, personal y atención
Renovations were going on . Parking was very limited
Respuesta de Cblazer el 8 ene. 2024
Thank you for your review, we apologize parking was limited. We are currently upgrading our guest experience and have the lobby closed for renovations. We are still offering all of our amenities including breakfast. We hope this will not deter you from returning to our property as we expect renovations to be completed in the next couple of weeks.

6/10 Aceptable

Regina

No le gustó: Personal y atención
Very underwhelmed
We were greeted by a construction zone at the hotel on 1/6/24. There was not a heads up that this would be the case. We could not use the front entrance, the lobby or the food area. We had to enter through a side door and use one tiny elevator as the other was blocked off. The carpet in the room was in desperate need of cleaning. The towels and sheets were clean as well as the parts of the floor that was not carpeted. We saw one staff member when we checked in at 10:00 pm and he was not very friendly. We won't be back.
Se hospedó 1 noche en enero de 2024
Respuesta de Cblazer el 8 ene. 2024
Thank you for your review, we apologize your stay was less than pleasant. We are currently upgrading our guest experience and have the lobby closed for renovations. We are still offering all of our amenities including breakfast. We hope this will not deter you from returning to our property as we expect renovations to be completed in the next couple of weeks.

4/10 Mediocre

LUKE

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Construction mess
Not so great. Hotel is under construction. Bed seemed very uncomfortable.
Se hospedó 2 noches en enero de 2024
Respuesta de Cblazer el 8 ene. 2024
Thank you for your review, we apologize the bed was not to your standard. We are currently upgrading our guest experience and have the lobby closed for renovations. We are still offering all of our amenities including breakfast. We hope this will not deter you from returning to our property as we expect renovations to be completed in the next couple of weeks.

2/10 Terrible

Barbara, Houston

Viajó por negocios, Viajó con su familia
It was under construction which was unknown to us. The noise, dust and inconvience of having to go outside to use the elevator was unexceptable to us. My husband had surgery while we were there and due to the problems we had to check out and drive 2 1/2 hours home.
Se hospedó 2 noches en enero de 2024
Respuesta de Cblazer el 8 ene. 2024
Thank you for your review, we apologize the dust was heavy the day of your stay. We are currently upgrading our guest experience and have the lobby closed for renovations. We are still offering all of our amenities including breakfast. We hope this will not deter you from returning to our property as we expect renovations to be completed in the next couple of weeks.

10/10 Excelente

Crystal

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cblazer el 27 dic. 2023
Thank you! We appreciate your business and hope to see you again soon!

10/10 Excelente

Mark

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay was clean and quiet! I slept so well it was Quiet!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cblazer el 5 dic. 2023
Thank you for your review, we love to hear you had a great experience. We hope to see you again soon!

10/10 Excelente

Glendetta

Se hospedó 2 noches en diciembre de 2023
Respuesta de Cblazer el 27 dic. 2023
Thank you! We appreciate your business and hope to see you again soon!

10/10 Excelente

Catherine

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cblazer el 27 dic. 2023
Thank you! We appreciate your business and hope to see you again soon!

8/10 Bueno

James

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cblazer el 5 dic. 2023
Thank you for your rating, we appreciate it! We hope to see you again soon.

8/10 Bueno

Raymond

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I like the property itself they were burning timber next to motel.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Cblazer el 2 dic. 2023
Thank you for your review, we appreciate it! They should be done with their project soon. We hope to see you again in the near future.

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice
Se hospedó 2 noches en noviembre de 2023
Respuesta de Cblazer el 2 dic. 2023
Thank you for your review, we greatly appreciate your business and hope to see you again soon!

8/10 Bueno

Peggy

Se hospedó 1 noche en noviembre de 2023
Respuesta de Cblazer el 27 dic. 2023
Thank you! We appreciate your business and hope to see you again soon!

8/10 Bueno

Rachel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very clean and spacious. The outside of the Hotel did not look great but the inside was very nice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cblazer el 13 nov. 2023
Thank you for your review, we hope to see you again soon.