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Opiniones sobre Lismore Gateway Motel

4.5 out of 5
Lismore Gateway Motel
99 Ballina Road, Lismore, NSW

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 184 de 304 opiniones" "
Evaluación: 8 - Bueno. 100 de 304 opiniones" "
Evaluación: 6 - Aceptable. 15 de 304 opiniones" "
Evaluación: 4 - Mediocre. 5 de 304 opiniones" "
Evaluación: 2 - Terrible. 0 de 304 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Craig

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Mike

Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable and close to everything.
Well situated near cafes,shops,services and hospitals. Comfortable and easy lift access. Lovely gardens and pool.
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Hillary

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly and Comfortable
Overnight trip for work.
Se hospedó 1 noche en enero de 2022
Respuesta de Sandi el 27 ene. 2022
Thank you for your review Hillary! Hope to see you again in future. LGM

10/10 Excelente

Aaron

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay at the Lismore Gateway Motel was highly enjoyable. The staff were so accommodating and friendly and truly went out of their way to provide exceptional service. The rooms and grounds are kept to the highest standard of cleanliness. I highly recommend this motel to anyone who is looking for somewhere to stay in Lismore.
Se hospedó 4 noches en enero de 2022
Respuesta de Sandi el 18 ene. 2022
Thank you for your lovely review Aaron :) We appreciate your support. Hope to see you again. LGM

10/10 Excelente

Esther

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very helpful people
Se hospedó 3 noches en enero de 2022
Respuesta de Sandi el 18 ene. 2022
Thank you Esther, we value your support & hope to see you again in future :) LGM

10/10 Excelente

Mona

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We visited Lismore Gateway Motel during the Covid 19 Pandemic at a time when the travel restrictions had just been lifted. This caused a surge in the numbers of people travelling and we were lucky to get a booking. The pandemic had caused staff shortages across the hospitality industry and Lismore Gateway Motel was also dealing with this problem. Brad and his team were very professional in the way they dealt with problems arising from this situation. They worked hard to ensure that their guests were comfortable and satisfied with their stay and the services provided by the motel. We have family in Lismore and will be staying at Lismore Gateway Motel on all our future visits.
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Rajeev

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very centrally located
Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Angus

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This motel is centrally located near cafes and restaurants. The rooms are modern and tastefully decorated. The staff are friendly and helpful.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff, convenient location and super clean and comfortable.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness
Se hospedó 7 noches en junio de 2021

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness, quality of accommodation, excellent breakfast and service.
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2021

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Another expensive $160 per night motel in a country town! Recently built and in very good order! Swimming pool that I did not use! Nothing in the fridge apart from the milk! Difficult to get a beet but Dan Murphy is just up the road. Restaurant was not open ? COVID 19 stuff! Overall very good but the shower is better in the Bounty! And the food is great in the Bounty restaurant!
Se hospedó 4 noches en abril de 2021
Respuesta de LGM Manager el 12 abr. 2021
Hi Anonymous, Thanks for taking the time to provide us with your feedback- we take great pride in providing our guests with the best experience and your feedback is imperative to this process! Our room fridges come standard with milk for tea and coffee and bottled water. I'm sorry the complimentary water was not present in your fridge, I will follow this up with our housekeeping team. Yes, our restaurant has been closed for an entire year. Initially due to covid restrictions, but we have been trying to find a chef since July 2020 with no success. There is an extremely high shortage of chef's in the Northern Rivers...but, we have finally secured one to start next week! Thank goodness!! He comes to us with a wealth of knowledge and will fit into our team perfectly! It will mean the restaurant will be open 4 nights a week and you will certainly not have an issue getting a beer! In regards to the showers...we are half way through replacing all of them throughout the entire motel. The room you were in must have been in the half that have not been replaced yet, so I am sorry you were not satisified with the one in your room. If you could provide your name or room number to me, I can get it rectified ASAP. I agree, the food at The Bounty is great, but now that our extremely difficult year is (hopefully) over and we are finally able to re-open our restaurant- our guests can enjoy dining here or in our beautiful gardens now also. Thanks again for your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

RICHARD

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021
Respuesta de LGM Manager el 12 abr. 2021
Hi Richard, Thanks so much for taking the time to provide your 10 out of 10 review! we take great pride in providing a fantastic experience to each and every guest, so are pleased you enjoyed your stay here. See you next time you are in Lismore!

10/10 Excelente

gavin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021
Respuesta de LGM Manager el 16 feb. 2021
Thank you for your review Gavin :) Lismore Gateway Motel

10/10 Excelente

Christelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2021
Respuesta de LGM Manager el 16 feb. 2021
Thank you for your review Christelle :)

10/10 Excelente

Dariush

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very spacious and clean room.
Excellent hotel. Very clean and spacious room. A very nice surprise. Good location. Much better than expected. 5 star quality.
Se hospedó 2 noches en diciembre de 2020
Respuesta de LGM Manager el 5 ene. 2021
Hi Dariush, Thankyou for your positive feedback. We hope to see you again.

10/10 Excelente

Tracey

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Modern and comfortable
Very comfortable and quiet even though the motel is on the main road. The rooms with the balcony that look over the pool are very spacious. The balcony gives you privacy from the other guests so makes a nice place to eat a take away meal.
Se hospedó 3 noches en octubre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the Gateway because it is modern, clean and the beds are comfortable. It is also close to good places to eat.
Se hospedó 2 noches en septiembre de 2020
Respuesta de LGM Manager el 16 sept. 2020
Thanks for your feedback! See you next time you are in the area!

10/10 Excelente

Steve, Newcastle

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Went for business and clean friendly staff and fantastic meals
Se hospedó 2 noches en marzo de 2020
Respuesta de Motel Manager el 4 abr. 2020
Hi Steve, thanks so much for your wonderful review! We take great pride in delivering fantastic service to our guests every time they stay with us!

8/10 Bueno

Joanna

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good size room
Comfortable and big room
Se hospedó 1 noche en enero de 2020
Respuesta de Motel Manager el 4 abr. 2020
Hi Joanna, Thanks for your lovely review. Yes, our rooms are very spacious! See you next time you are in Lismore!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean property in really good condition. Great staff!
Se hospedó 1 noche en enero de 2020
Respuesta de Motel Manager el 4 abr. 2020
Hi anonymous, Thanks so much for your perfect review! See you next time you are in town!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really enjoyed our stay . Great staff nice pool. BUT . One reason for staying was the restaurant but it wasn't open at night while we were there . Its not open every day for breakfasts . We had breakfast and it was great food . Restaurant needs to be open every day for breakfast and dinner .
Se hospedó 3 noches en diciembre de 2019
Respuesta de Motel Manager el 4 abr. 2020
Hi there, We are so glad you enjoyed your stay! We are sorry the restaurant wasn't open while you were here. We did start opening it for breakfast everyday in January and 6 nights for dinner (closed Sunday night). Hopefully that will continue when social distancing is over! See you next time you are in town.

10/10 Excelente

Peter

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019
Respuesta de Motel Manager el 4 abr. 2020
Thanks for your perfect review!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Motel Manager el 4 abr. 2020
Thanks for your perfect score!

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The friendly staff and management looked after us as a group and took care of any special requests .... just great
Se hospedó 2 noches en noviembre de 2019
Respuesta de Motel Manager el 4 abr. 2020
Hi there, Thanks for your perfect review! We take great pride in looking after all of our guests- especially groups! Glad you enjoyed your stay with us! See you next time you are in town.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de Motel Manager el 4 abr. 2020
Thanks for your perfect score!

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Complete lack of customer service skills at check in, and my earlier request by messaging the hotel to join two single beds together was completely ignored and a poor excuse from front office staff member. Very disappointed.
Se hospedó 1 noche en octubre de 2019
Respuesta de Motel Manager el 1 nov. 2019
Hi there, Thank you for you feedback and I'm sorry to hear that you were disappointed with your stay. Unfortunately due to availability, all of our standard King Rooms were already sold which is why you had to book a twin room. With the very limited notice given, your request was unable to be filled due to staff being tied up checking in other guests. I'm sorry that you felt it was not dealt with correctly and I will raise the issue with the relevant staff. Thanks again for the feedback,

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The bed was comfotable. The motel is in a central position.
Se hospedó 2 noches en octubre de 2019
Respuesta de Motel Manager el 1 nov. 2019
Thank you for your review! We are glad you enjoyed your bed.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 5 noches en septiembre de 2019
Respuesta de Motel Manager el 1 nov. 2019
Thanks for taking the time to give us a rating.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and good value ... Good location and easy parking
Se hospedó 1 noche en octubre de 2019
Respuesta de Motel Manager el 1 nov. 2019
Thanks for taking the time to review us, we take great pride in providing spotless rooms to our guests. See you next time!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved eveything about the room and motel and also loved the bed was so comfy and pillows were so soft really nice and it was very clean thumbs up to the whole team and thank u for the early check in will go back for sure
Se hospedó 1 noche en agosto de 2019
Respuesta de Motel Manager el 4 abr. 2020
Hi there, Thanks so much for your perfect score! I'll be sure to pass on your feedback to the whole team!

6/10 Aceptable

Lyle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Unfair
Happy with all the workers, food and bar staff. On departure I received an unusual email about their bank details changing. I dropped back in to check what this has to do with me as they had my cc details to make final charges. The lady at the counter was explaining it to me when an older gentleman interjected uninvited and was as rude as ever, smug and sarcastic. After this I have made the decision to never return to this place again. Unfair to the rest of their team as they were excellent. I will make regular visits to the area, around 30 nights a year and will be looking else where.
Se hospedó 3 noches en julio de 2019
Respuesta de Motel Manager el 4 abr. 2020
Hi Lyle, Thanks for taking the time to give us some feedback and I'm sorry for the treatment you received. The staff member no longer works here and we have a new management team! If you give us another chance (when social distancing is over of course)- I'm certain you wont be disappointed!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Lismore Gateway Motel el 24 jul. 2019
Hi there, thanks for your great review!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our overall experience was excellent, the room and motel very clean and tidy. The room was very quiet and spacious.
Se hospedó 5 noches en julio de 2019
Respuesta de Lismore Gateway Motel el 24 jul. 2019
We are so glad you enjoyed your stay! See you next time you are in town!

10/10 Excelente

Adam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2019
Respuesta de Lismore Gateway Motel el 24 jul. 2019
Hi Adam, Thanks for your great score! See you next time you are in Lismore.

8/10 Bueno

Lance

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Next door to barking dogs that bark all night long and early mornings!
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Absolute great hotel.
Se hospedó 1 noche en junio de 2019
Respuesta de Manager el 27 jun. 2019
Thanks Gary.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2019
Respuesta de Manager el 27 jun. 2019
Thank you.

8/10 Bueno

Matt

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Solid Motel
Solid motel and good facilities - needs a better clean through out the bathrooms
Se hospedó 1 noche en junio de 2019
Respuesta de Manager el 27 jun. 2019
Thank you for your comments. We will take them on board.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A Lovley venue for a rest.
The Lismore Gateway was clean and neat with a very engaging staff; close to anything you might wish to see in the area.
Se hospedó 1 noche en junio de 2019
Respuesta de Manager el 27 jun. 2019
Thank you for your positive comments.

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Limpieza
We stayed for 3 nights. Cleaning was pulling up the beds not even making them properly or picking up pillows off the floor. No vacuuming of the room or bathroom. No wiping of the benches. Extremely disappointed.
Se hospedó 3 noches en mayo de 2019
Respuesta de Manager el 9 jun. 2019
Thank you for your comments. We certainly will take on board your comments and improve the servicing of rooms.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2019
Respuesta de Manager el 9 jun. 2019
Thank you for a great review score.

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Went to Lismore for a sporting event held Southern Cross uni.. Gateway compared to other people’s accom photo was total luxury... Gateway is great location to everything around Lismore, we walked 3 min to Lismore Workers club - great feed & kids (10-12yrs )loved the play room, 5min to town centre... Despite being on main road, glass doors are sound proof so heard absolutely nothing.. We had a king room #6 with balcony over the pool & would gladly stay there again.
Se hospedó 4 noches en mayo de 2019
Respuesta de Manager el 9 jun. 2019
Thank you for such a positive response. Appreciated by all.