Guests smoked inside and outside of cottage leaving many cigarette butts, and gas cooking element on. It is a non smoking premises, as stated in the house rules and on our welcome sign. We ask guests not to interfere with our ventilation unit this was switched off by guests. Guests dropped food on floor, mostly their complementary snacks and left curry and broken dish under chair and curry on floor. Required additional cleaning. Guest bought dog without permission and did not pay a pet fee. As stated in house rules guests must get in touch about breed of dog and their safety with livestock and pay fee. When guest booked there was nothing specified they were bringing a dog. Information about our sensitive septic tank was damaged and had to be replaced. Our septic pump had to be replaced ,though the damage cannot be allocated to any specific guest. Additional charges were sought to cover our additional cleaning costs, pet fee and broken plate. Additional costs were not paid.

Thanks so much Kim, it means the world to us having return guests.

Thanks Michelle, we loved having you all.

Thanks so much, we loved having you all. We are going to move the gate so small dogs and puppies don’t have access to the front wooden fence.