Una piscina al aire libre, sombrillas, sillones reclinables de piscina

Opiniones sobre NYX Hotel Limassol by Leonardo Hotels

4 out of 5
NYX Hotel Limassol by Leonardo Hotels
Anexartisias & Chr. Chatzipavlou, Limassol, Limassol

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 53 de 85 opiniones" "
Evaluación: 8 - Bueno. 19 de 85 opiniones" "
Evaluación: 6 - Aceptable. 7 de 85 opiniones" "
Evaluación: 4 - Mediocre. 5 de 85 opiniones" "
Evaluación: 2 - Terrible. 1 de 85 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Menny

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ine thing I did NOT like was the shower tooo small for me or anyone who is not chinese
Se hospedó 1 noche en mayo de 2024
Respuesta de Charalambos Paytis, General Manager el 21 may. 2024
Dear Guest, Thank you for reviewing your recent experience.We are thrilled to know that you found our hotel to be in immaculate condition and were satisfied with the level of service and room amenities provided during your stay.While we rejoice in your overall positive remarks, we regret that the shower dimensions did not meet your expectations. Our aim is to provide comfort and convenience to all our guests, and we understand that certain design aspects may not be ideal for everyone. Please be assured that your feedback is important to us and will be considered as we continuously strive to improve our guest experience.We are proud that you enjoyed the modernity of NYX Hotel Limassol, along with our strategic location and the unique amenities we offer, such as our rooftop pool and diverse cuisine options.We hope to welcome you back. All the best.Charalambos Paytis, General Manager

10/10 Excelente

raz

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love it
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 4 may. 2024
Dear Raz,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Charalambos Paytis, General Manager

8/10 Bueno

Sebastian

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Sehr gut gelegenes Hotel, alles in der Nähe (Old Port, Down Town, Promenade). Sehr große und gute Auswahl beim Frühstücksbüffet. Negativ ist die Lautstärke draußen. Gerade am Wochenende. Die Fenster sind nicht Lärmdicht und man hört es bis rein.
Se hospedó 8 noches en abril de 2024
Respuesta de Charalambos Paytis, General Manager el 22 abr. 2024
Sehr geehrter Sebastian,vielen Dank für Ihre Bewertung!Es freut uns zu hören, dass Sie die Lage unseres Hotels sowie die vielfältige Auswahl unseres Frühstücksbuffets geschätzt haben.Wir bedauern jedoch, dass die Lautstärke von außen Ihren Aufenthalt beeinträchtigt hat. Unsere zentrale Lage in der lebendigen Stadt Limassol bringt es mit sich, dass es besonders am Wochenende zu einem erhöhten Geräuschpegel kommen kann. Wir möchten Sie darauf hinweisen, dass unsere Fenster doppelt verglast sind, um den Lärm zu minimieren, und die Zimmer in den höheren Etagen generell ruhiger sind.Zu guter Letzt möchten wir uns für Ihre positiven Worte bezüglich unseres Services bedanken. Es ist unser stetes Anliegen, dass sich unsere Gäste wohl und geschätzt fühlen.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen!Charalambos Paytis, General Manager

10/10 Excelente

Dana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent stay. Not a resort hotel but was perfect for a business stay or city break, with an opportunity to enjoy the small but lovely pool and amenities. Walking distance to all amenities and the old town. Directly across from the sea walk and close to the beach. Staff were friendly and helpful. Breakfast was large with options to cater for all tastes.
Se hospedó 4 noches en abril de 2024
Respuesta de Charalambos Paytis, General Manager el 21 abr. 2024
Dear Dana,Thank you for such a positive review.It's wonderful to hear that NYX Hotel Limassol by Leonardo Hotels met your expectations for a business stay and offered the perfect backdrop for a city break. Our rooftop pool and amenities are indeed designed to provide a tranquil escape amidst the city's hustle and bustle.We're glad you enjoyed our prime location, which not only offers proximity to the old town but also easy access to the beautiful sea walk and beaches. It's heartening to know our staff made a positive impact during your stay, and that the variety of options at our breakfast buffet catered to all tastes.Your compliments on the cleanliness of your room, the condition of our hotel, the level of service provided, and the quality of our room amenities are greatly appreciated and will be shared with our dedicated team. Thank you for choosing us for your stay in Limassol, and for taking the time to recognize the hard work of our staff.It would be our pleasure to have you return on another occasion. Very best wishes,Charalambos Paytis, General Manager

8/10 Bueno

Anastasia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stylish, modern hotel with a good breakfast, chill pool and a nice view from the top floor
Se hospedó 5 noches en abril de 2024
Respuesta de Charalambos Paytis, General Manager el 17 abr. 2024
Dear Anastasia,Thank you for such a positive review of your stay.We're delighted to hear that you enjoyed the stylish modernity of our hotel, along with the high-quality breakfast offerings. It's wonderful to know that our rooftop pool and the views it provides added a special touch to your visit.We take pride in our contemporary room amenities and are thrilled that they met your expectations, enhancing your overall comfort during your stay.Your satisfaction with the condition of the hotel and the level of service provided by our dedicated team is highly encouraging, and we strive to maintain these standards for all our guests. Rest assured, the positive aspects you've highlighted are the cornerstone of the NYX Hotel Limassol experience.We hope that you will visit us again in the future. Kind regards,Charalambos Paytis, General Manager

8/10 Bueno

Ramzy

Viajó en grupo
Le gustó: Limpieza
Nice design but not practical Very small room and gloomy even for the higher room category. AC is very noisy Gym looks like a storage room with very limited options
Se hospedó 3 noches en abril de 2024
Respuesta de Charalambos Paytis, General Manager el 17 abr. 2024
Dear Guest, Thank you for taking the time to share your feedback.We're glad to hear that you found our hotel clean, and we hope that this, along with our central location and modern design, added comfort to your stay.However, we regret that the room size did not meet your expectations. Our rooms are designed to optimize space and comfort, with different categories offering various sizes to cater to our guests' needs. We apologize if you found the air conditioning to be a disturbance; we aim to ensure all guests have a restful experience, and we will look into this matter attentively. We also note your comments regarding the gym and understand that our current offerings may not have met your fitness needs; we appreciate this feedback as we continually seek to improve our services.We're committed to providing an exceptional stay for all our guests, and your insights are invaluable to us in that pursuit. We would be delighted to welcome you back to NYX Hotel Limassol by Leonardo Hotels, to provide you with the high standard of service and accommodation that we strive for.The whole team hope that we have the pleasure of welcoming you back in the future. Best wishes,Charalambos Paytis, General Manager

8/10 Bueno

Dmytro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A new property with an amazing kitchen. Rooms are tiny, but comfortable overall. Gym and sauna are tiny, especially for this number of rooms. A few things could be improved: central heating must be complemented with AC when room temperature gets to 26C. Very noisy street and no way to insulate from it.
Se hospedó 7 noches en febrero de 2024
Respuesta de penny Christodoulou el 4 abr. 2024
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, We look forward to welcoming you back in the future.Yours Sincerely,Penny Christodoulou

6/10 Aceptable

Sandzhar

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 3 noches en febrero de 2024
Respuesta de PennyChristodoulou el 4 abr. 2024
Dear Sandzhar, Thank you for choosing our hotel and taking the time to review us! We look forward to welcoming you back in the future.Yours Sincerely,Penny Christodoulou

4/10 Mediocre

Åsa

Se hospedó 3 noches en febrero de 2024
Respuesta de Penny Christodoulou el 4 abr. 2024
Dear Asa, Thank you for choosing our hotel and taking the time to review us! We look forward to welcoming you back in the future.Yours Sincerely,Penny Christodoulou

10/10 Excelente

orit

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2024
Respuesta de penny Christodoulou el 4 abr. 2024
Dear Orit, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Yours Sincerely,Penny Christodoulou

6/10 Aceptable

Elena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excellent breakfast and service, fresh hotel but very noisy at night from the cars passing. Also the heating is centralised and this was a problem as it was very hot and noisy.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jamie Ellis el 9 feb. 2024
Dear Guest, Thank you for taking the time to write a review of your recent visit. We are thrilled to hear that you had an enjoyable stay with us and appreciate you taking the time to highlight both positive and negative aspects of your experience. We hope to have the opportunity to welcome you back in the future. Best regards, NYX Hotel Limassol Team

8/10 Bueno

Louis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Jamie Ellis el 9 feb. 2024
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excelente

Aya

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing breakfast
The breakfast buffet was really nice. Huge variety of delicious food.
Se hospedó 2 noches en enero de 2024
Respuesta de Jamie Ellis el 9 feb. 2024
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

4/10 Mediocre

Enam

Viajó por negocios
No le gustó: Comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Jamie Ellis el 23 ene. 2024
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excelente

DIAMANTIS

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Jamie Ellis el 16 ene. 2024
Dear Guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excelente

Dima

Se hospedó 4 noches en diciembre de 2023
Respuesta de Jamie Ellis el 9 ene. 2024
Dear Dima, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excelente

Omar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Jamie Ellis el 8 ene. 2024
Dear Omar, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excelente

Celine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent from staff to rooms to food.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jamie Ellis el 8 ene. 2024
Dear Celine, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jamie Ellis el 13 dic. 2023
Dear Daniel, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again soon at our hotel. Best Regards, NYX Hotel Team

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jamie Ellis el 13 dic. 2023
Dear StephenThank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Yours Sincerely,NYX Hotel Limassol

10/10 Excelente

João

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jamie Ellis el 13 dic. 2023
Dear Joao,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Yours Sincerely,NYX Hotel Limassol

10/10 Excelente

Bo

Trevligt bemötande fantastisk frukost
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jamie Ellis el 8 dic. 2023
Dear Bo,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Yours Sincerely,NYX Hotel Limassol

10/10 Excelente

Mohamed

Se hospedó 2 noches en diciembre de 2023
Respuesta de Jamie Ellis el 8 ene. 2024
Dear Mohamed, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Yours Sincerely, NYX Hotel Limassol

10/10 Excelente

Stephen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en noviembre de 2023
Respuesta de Jamie Ellis el 18 nov. 2023
Dear Stephen ,We would like to thank you for your 10 out of 10 score, It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at NYX Hotel Limassol was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Thank you NYX Hotel Limassol Team

6/10 Aceptable

Maher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was excellent except the room and the bathroom are extremely small and tight
Se hospedó 4 noches en noviembre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Maher, Thank you for taking the time to share your experience at NYX Hotel Limassol. We're thrilled to read about your great stay! Our team works hard to provide excellent service, and it's rewarding to see it reflected in your review. We apologise the that the size of the bathroom in your room did not meet you expectations but we hope this dose stop you from returning to us as we have room types available with more space, We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

8/10 Bueno

Kalliopi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very pleasant stay! Incredible breakfast.
Newly refurbished, clean and modern hotel located across the road from Molos seafront. From the start of my stay, I found the reception staff to be very welcoming and friendly. The single room is comfortable with all necessary amenities available. However, sound proofing was a small issue, as I could hear people talking from outside at night from the corridors. Another downfall (which I would say is the main inconvenience) is the absence of dedicated hotel parking, but I appreciate that the hotel offers a valet service to combat this! Last but not least, the breakfast was incredibly tasty with a huge variety to cater to everyone! Definitely the highlight of my stay. In general, all staff were very friendly, smiling and welcoming! Overall, a very pleasant stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Kalliopi, Thank you for taking the time to share your review experience at NYX Hotel Limassol. We're thrilled to read about your great stay! Our team works hard to provide excellent service and our breakfast was incredible, and it's rewarding to see it reflected in your review.We have noted your feedback about the sound proofing and this is something we will look into.We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excelente

Yong Jin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Jamie Ellis el 6 nov. 2023
Dear Yong Jin Thank you for your 10 out of 10 score we are very happy you enjoyed your stay with us and had a great experience.We hope to welcome you back again soon. Thank you NYX Hotel Limassol

10/10 Excelente

caroline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is brand new and in great condition and location. The staff are all customer focused and very helpful. All the front desk staff were fantastic including the porters.
Se hospedó 3 noches en octubre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Caroline, Thank you for taking the time to share your positive experience at NYX Hotel Limassol. We're thrilled to read about your great stay! Our team works hard to provide excellent service, and it's rewarding to see it reflected in your review. We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

8/10 Bueno

Cyrus

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It’s a modern hotel. Our room was small but the breakfast was good and the roof bar has a nice view
Se hospedó 4 noches en octubre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Cyrus, Thank you for taking the time to share your positive experience at NYX Hotel Limassol. We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excelente

Yakir

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel!
Incredible hotel! Spacious room, very clean. You cannot beat the location, 5 minutes on foot to the marina. The best breakfast I've ever seen. Highly recommendable!
Se hospedó 4 noches en octubre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Yakir, Thank you for taking the time to share your positive experience at NYX Hotel Limassol. We're thrilled to read about your great stay! and you enjoyed our breakfast and your overall experience and it's rewarding to see it reflected in your review. We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excelente

hilla

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel , very small room
Se hospedó 2 noches en octubre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Hilla, Thank you for taking the time to share your 10 out of 10 score at NYX Hotel Limassol. We're thrilled you enjoyed your experience with us and had a great stay! We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

8/10 Bueno

Rajen

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A nice modern hotel with great views from the roof top bar. Generally the staff were good and friendly however at times I felt they could have been more attentive. At the bar on the ground floor nobody came to take my order so I had to go up to the bar. In the roof top bar I had to try several times to get the bar staffs attention to take my orders. However they were pleasant when I did get their attention. I found it a bit odd that the hotel room doors opened outwards! With the narrow aisles you could easily hit someone walking by! The location is perfect. Food was good with plenty of choice. I found parking on 80 Athinon - they charge €3 for 4hrs per the signs. I told the attendant I wanted a space for 3 days and we negotiated to €9 per day which I thought was very reasonable - it’s only 5min walk from hotel. Good hotel and I would recommend.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 17 oct. 2023
Dear Guest,Thank you so much for this glowing review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We hope to welcome you back.Best wishes,

10/10 Excelente

ZABULON

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel tres pratique pour son en placement dans la ville
Se hospedó 7 noches en octubre de 2023
Respuesta de Charalambos Paytis, General Manager el 16 oct. 2023
Cher Zabulon,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis de lire que vous avez apprécié notre emplacement pratique au cœur de la ville et que vous avez trouvé notre hôtel excellent. Nous vous remercions pour vos commentaires positifs concernant la propreté de la chambre, l'état de l'hôtel et les équipements de la chambre. Nous sommes également heureux que notre service ait répondu à vos attentes. Notre équipe s'efforce de fournir un service de qualité à tous nos clients.Au plaisir de vous accueillir pour une autre expérience de qualité,Charalambos Paytis, General Manager

6/10 Aceptable

Anish

Le gustó: Personal y atención
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager el 17 oct. 2023
Dear Anish,Thank you for taking the time to share your review.We apologize for any inconvenience you may have experienced and would appreciate knowing what you found unsatisfactory so that we can make the necessary improvements.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,

10/10 Excelente

Terje Berg

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice in all respects☀️
Se hospedó 2 noches en octubre de 2023
Respuesta de Charalambos Paytis, General Manager el 13 oct. 2023
Dear Terje,Thank you for your positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to welcome you back in the future.Best wishes,Charalambos Paytis, General Manager

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Charalambos Paytis, General Manager el 12 oct. 2023
Dear Robert,Thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again. Best wishes,Charalambos Paytis, General Manager

4/10 Mediocre

Yevgenia

Viajó con su familia
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 11 oct. 2023
Dear Yevgenia,Thank you for taking the time to share your feedback about your stay at our hotel.We are very sorry you were not happy with your experience. We would love to know more about what we could do to improve our facilities, so please don't hesitate to share any suggestions you may have. In the meantime, please be assured that we will address our service standards with the team.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards,

4/10 Mediocre

Maria

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Dissapointing and overpriced
I booked a partial sea view room and it was really disappointing. You could only see the neighbour's balconies and just few inches of a a palm tree and the sea. Even when I complained about it the staff was rude. There is no parking, the pool area is really small (although the rooftop view is great). Breakfast was very good, employees need more training on how to treat customers. It is close by to Marina and restaurants but it is overpriced and there are many improvements to be made.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 10 oct. 2023
Dear Maria,Thank you for taking the time to share your feedback,We are glad to hear that you enjoyed our breakfast and found our location convenient for exploring the Marina and nearby restaurants.We apologize for any disappointment regarding the partial sea view room and the interaction with our staff. We strive to provide excellent customer service, and we will address your concerns with our team. As for the parking, we do offer valet parking services at an additional charge, as mentioned in our hotel information. We understand that our rooftop pool area may be smaller than expected, but we are happy that you appreciated the great view from there.We hope to welcome you back for a return visit.Best regards,

10/10 Excelente

carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en septiembre de 2023
Respuesta de Charalambos Paytis, General Manager el 5 oct. 2023
Dear Carlos,Thank you for your review.We are thrilled to hear that you found our hotel's cleanliness and condition to be exceptional. Our team works hard to maintain a high standard of cleanliness and comfort for our guests.We appreciate your feedback regarding our service, and we will strive to improve in this area. Our goal is to provide an extraordinary experience for all our guests, and we will continue to work towards that goal.We look forward to seeing you again in the future.Best wishes,Charalambos Paytis, General Manager

10/10 Excelente

Maeve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Just brilliant
Se hospedó 3 noches en septiembre de 2023
Respuesta de Charalambos Paytis, General Manager el 4 oct. 2023
Dear Maeve,Thank you for sharing this lovely review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope that you will return on another occasion. Best wishes,Charalambos Paytis, General Manager

10/10 Excelente

Panetti

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tutto perfetto, unico neo il rumore all'estero, era anche venerdì sera.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Charalambos Paytis, General Manager el 2 oct. 2023
Gentile ospite,Grazie per aver espresso la sua opinione sul nostro hotel.Siamo lieti che abbia apprezzato la pulizia delle camere, le condizioni dell'hotel e il servizio offerto dal nostro personale. Ci fa piacere che abbia trascorso un soggiorno confortevole, la sua soddisfazione ci incoraggia a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il NYX Hotel Limassol by Leonardo Hotels, le porgiamo i nostri cordiali saluti.Charalambos Paytis, General Manager

10/10 Excelente

Zoe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent stay at NYC Limassol. Clean, modern hotel in a perfect location that is walking distance from the marina. Staff very friendly and accommodating. Breakfast was great, lots of choice and fresh.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Zoe, Thank you for taking the time to share your positive experience at NYX Hotel Limassol.We're thrilled to read about your great stay! Our team works hard to provide excellent service and it's rewarding to see it reflected in your review. We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excelente

Vasiliki

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Vasiliki, Thank you for taking the time to share your review at NYX Hotel Limassol. We're thrilled that you have a 10 out of 10 experience with us,Warm regards, NYX Hotel Team.

6/10 Aceptable

Patricia

Amélioration à faire
Nous avons fait 2 checking 🤔 Une mauvaise odeur dans la chambre chimique Pas d’eau pour le café 😳 ni pour boire en arrivant … J’ai trouvé que le prix par jour pour le chien était élevé 30€ Femme de ménage très gentille et à l’écoute Le petit déjeuner parfait
Se hospedó 6 noches en septiembre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Patricia, Thank you for taking the time to share your review experience at NYX Hotel Limassol. Firstly we would like to apologise that you was not provided with a bottle of water on your arrival as all our guests should receive 1 bottle of complementary water on arrival we will ensure we highlight this to our staff to ensure we don't these small details that can have a impact of guests experience, Regarding the chemical smell this is something we will look into with our House keeping team to see if we can replace with a product that may not smell as strong, We are sorry you feel our daily rate of 30 euros is expensive for dog we feel this is a valued and valid daily rate as we provide the dog with amenities like dog bed treats and feeding and drinking bowls, Thank you again and we hope to see you re visit us again Warm regards, NYX Hotel Team.

10/10 Excelente

mattias

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Mattias, Thank you for taking the time to share your review at NYX Hotel Limassol. We're thrilled that you had a 10 out of 10 experience with us, We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

8/10 Bueno

Sirjit

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good holtel
Se hospedó 3 noches en septiembre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Sirjit, Thank you for taking the time to share your experience at NYX Hotel Limassol.We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excelente

Amani

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jamie Ellis el 10 nov. 2023
Dear Amani, Thank you for taking the time to share your review from your recent stay with us at NYX Hotel Limassol. We're thrilled you had a 10 out 10 experience with us.We can't wait to host you again on your next visit! Warm regards, NYX Hotel Team.

10/10 Excelente

orit

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location good value
Great location. Nice clean rooms an air con working great ! Close to restaurants and shops. Best part is the amazing breakfast. You can tell it caters to Israelis as we love our breakfast.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Penny Christodoulou el 14 sept. 2023
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,

10/10 Excelente

Fares, Gainesville

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
As expected. European size rooms. Valet parking €15 a night. Touch screen interface in room for lighting and air conditioning very finicky. AC does not stay on when you are out of the room and has to restart and start cooling again when you’re back, every time. Good breakfast. Nice but small rooftop pool.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Penny Christodoulou el 14 sept. 2023
Dear Valued guest, Thank you for your review. We look forward to welcoming you again at our hotel. Best Regards,

8/10 Bueno

Alkis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Penny Christodoulou el 14 sept. 2023
Dear Valued guest, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you again at our hotel. Best Regards,