Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 24 de 42 opiniones" "
10 - Excelente
24
Evaluación: 8 - Bueno. 12 de 42 opiniones" "
8 - Bueno
12
Evaluación: 6 - Aceptable. 2 de 42 opiniones" "
6 - Aceptable
2
Evaluación: 4 - Mediocre. 1 de 42 opiniones" "
4 - Mediocre
1
Evaluación: 2 - Terrible. 3 de 42 opiniones" "
2 - Terrible
3
9,0/10
Limpieza
8,4/10
Personal y atención
7,6/10
Servicios
9,0/10
Estado de la propiedad e instalaciones
9,2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Alekos
8 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property. Clean and quality furnishings. Could do with more non gambling activities e.g only one bar and two restaurants available (one of which was closed on Monday). Also a bit remote for those without a car
Alekos
Se hospedó 2 noches en mayo de 2024
Respuesta de City of Dreams Mediterranean el 15 may. 2024
Hi Alekos, thanks for the great review, we appreciate your feedback. We hope to host you again soon
8/10 Bueno
daniel
Viajó con su pareja, Viajó en grupo
5 feb. 2024
overall ok
reception staff are great
f&b staff can improve
and non smoking areas
daniel
Se hospedó 4 noches en enero de 2024
Respuesta de City of Dreams Mediterranean el 6 feb. 2024
Hi Daniel, thank you for the positive review. We hope to host you again soon
10/10 Excelente
Hanna
Viajó en grupo
9 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hanna
Se hospedó 3 noches en enero de 2024
Respuesta de City of Dreams Mediterranean el 16 ene. 2024
Hi Hanna, thanks for the great review! We hope to host you again soon
10/10 Excelente
Hanna
9 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hanna
Se hospedó 3 noches en enero de 2024
Respuesta de City of Dreams Mediterranean el 16 ene. 2024
Hi Hanna, thanks for the great review! We hope to host you again soon
10/10 Excelente
Hanna
Viajó con su familia
8 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service is excellent. The breakfast is very tasty.
A luxury hotel.
Eleni from the reception is kind and perfect, helped us with everything we asked for.
staff very good
Hanna
Se hospedó 3 noches en enero de 2024
Respuesta de City of Dreams Mediterranean el 16 ene. 2024
Hi Hanna, thanks for the great review, we really appreciate the feedback. We hope to host you again soon!
8/10 Bueno
Demetrios
Viajó con su familia
29 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was superb. Was woken up this morning at 5am by rowdy guests who were screaming, fighting, slamming doors, for about 45 minutes. Not happy about this.
Demetrios
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ben el 31 ene. 2024
Hi Demetrios, thank you for the positive review. We apologise for the noise made by our other patrons, this is regrettable. We hope to host you again soon
10/10 Excelente
david
24 dic. 2023
david
Se hospedó 2 noches en diciembre de 2023
Respuesta de City of Dreams Mediterranean el 16 ene. 2024
Hi David, thanks for the great review! We hope to host you again soon
10/10 Excelente
michael
14 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Unexpected Jem
Amazing venue, high standings, great food in each of the restaurants we tried, overall very happy and recommend for everyone looking for a great escape, and like to play casino games.
michael
Se hospedó 3 noches en diciembre de 2023
Respuesta de City of Dreams Mediterranean el 15 dic. 2023
Hi Michael, thank you for the wonderful feedback, we are thrilled you enjoyed your stay! We hope to host you again soon
8/10 Bueno
Georgina
20 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overall good
Great room, excellent food and very good customer service. The spa was a real disappointment. Booked a treatment and they were running late. No prior warning and they weren't sure how late it would be. I ended up having to cancel which was a real shame after such a positive stay.
Georgina
Se hospedó 1 noche en noviembre de 2023
Respuesta de City of Dreams Mediterranean el 20 nov. 2023
Hi Georgina Thank you for leaving your positive review. Please accept our sincerest apologies for the issue you experienced with the spa, this is regrettable. We hope to host you again soon
8/10 Bueno
Alison
8 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel with room for improvement
Great hotel, has potential. Service in the Amber Dragon was excellent so was the food.
Bed very comfortable.
Little things that could be improved plug sockets in room, some were covered up by very heavy furniture. The only bin in the room was in the bathroom!
Alison
Se hospedó 1 noche en noviembre de 2023
Respuesta de City of Dreams Mediterranean el 13 nov. 2023
Hi Alison, thank you for the positive review and honest feedback, your comment have been well received. We hope to host you again soon!
10/10 Excelente
CHRISTOS, Nicosia
Viajó con su pareja
8 oct. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Reception service for check in and check out very bad.
We were upgraded to a fantastic suite which was great!
CHRISTOS
Se hospedó 1 noche en octubre de 2023
Respuesta de City of Dreams Mediterranean el 9 oct. 2023
Hi Christos, thank you for the positive review, we apologise for the pool check in/out service. We hope to host you again soon!
8/10 Bueno
ELIYAHU
1 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ELIYAHU
Se hospedó 1 noche en septiembre de 2023
Respuesta de City of Dreams Mediterranean el 9 oct. 2023
Hi Eliyahu, thank you for the great review, we hope to host you again soon!
10/10 Excelente
TZAHI
23 sept. 2023
TZAHI
Se hospedó 3 noches en septiembre de 2023
Respuesta de City of Dreams Mediterranean el 25 sept. 2023
Hi Tzahi, thank you for the wonderful review, we hope to host you again soon!
10/10 Excelente
Ben
22 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ben
Se hospedó 1 noche en septiembre de 2023
Respuesta de City of Dreams Mediterranean el 25 sept. 2023
Hi Ben, thank you for the wonderful review, we hope to host you again soon!
10/10 Excelente
ihab
Viajó con su familia
28 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ihab
Se hospedó 4 noches en agosto de 2023
Respuesta de City of Dreams Mediterranean el 28 ago. 2023
Hi Ihab, thank you for the wonderful review, we hope to host you again soon!
8/10 Bueno
Stella
Viajó con su familia
20 ago. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stella
Se hospedó 3 noches en agosto de 2023
Respuesta de City of Dreams Mediterranean el 22 ago. 2023
Hi Stella, thank you for the positive review, we hope to host you again soon!
6/10 Aceptable
gali
19 ago. 2023
gali
Se hospedó 4 noches en agosto de 2023
Respuesta de City of Dreams Mediterranean el 31 ago. 2023
Hi Gali, thank you for sharing your review. We would love to hear any feedback you have about your stay
2/10 Terrible
AMIR
Viajó con su familia
17 ago. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very bad hotel
No activity for kids at the evening.
On Monday only one restaurant was open.
On Monday the activity park was close.
The check in was after 17:00
The check out took more than 1.5 hours.
The bill was full of mistakes.
On top of that some taxi was parking next to my car which was on the valet and he made an accident with my car!!!
AMIR
Se hospedó 3 noches en agosto de 2023
Respuesta de City of Dreams Mediterranean el 18 ago. 2023
Hi Amir, thank you for sharing your honest feedback, we are very sorry you encountered these issues during your stay. I've raised your points with the Hotel Management Team, we are going to conduct an investigation to understand why these things happened. Regarding your car, if you haven't done so already, we recommend that you contact your insurer or the police to report the issue. I'm afraid we can't offer any assistance because the accident was caused by the taxi driver. Again, please accept our sincerest apologies
8/10 Bueno
Pantelis
Viajó con su familia
16 ago. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Everything good except from service
Pantelis
Se hospedó 2 noches en agosto de 2023
Respuesta de City of Dreams Mediterranean el 17 ago. 2023
Hi Pantelis, thank you for the positive review, we're sorry you experienced service issues during your stay. Your comments will be raised with the hotel team, we want to ensure our service is 5*, thank you for sharingWe hope to host you again
4/10 Mediocre
yiannaki
Viajó con su familia
15 ago. 2023
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Na
yiannaki
Se hospedó 4 noches en agosto de 2023
Respuesta de City of Dreams Mediterranean el 31 ago. 2023
Hi Yiannaki, thank you for leaving your honest review. Please feel free to reach out to us and share your feedback, if possible we would like to rectify any issues you experienced
8/10 Bueno
Rinat
Viajó en grupo
10 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rinat
Se hospedó 3 noches en julio de 2023
Respuesta de Ben - E-Commerce & Distribution el 11 ago. 2023
Hi Rinat Thank you for leaving positive feedback, we are pleased you enjoyed your stay. We welcome you to get in touch and share any further feedback you may have. We look forward to hosting you again
10/10 Excelente
samuel
8 ago. 2023
samuel
Se hospedó 1 noche en agosto de 2023
Respuesta de Ben - E-Commerce & Distribution el 9 ago. 2023
Hi Samuel Thank you for the excellent review, we're so pleased you enjoyed your stay at City of Dreams!We hope to host you again soon
10/10 Excelente
Hagai
Viajó por negocios
3 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great experience
Excellent Service. The hotel is brand new and the staff taking extra mile to make you feel like youre the king of the world. Perfect.
Hagai
Se hospedó 1 noche en julio de 2023
Respuesta de City of Dreams Mediterranean el 3 ago. 2023
Hi Hagai, thank you so much for the lovely review, we are over the moon that you enjoyed your stay with us! We hope to host you again soon
8/10 Bueno
Michal
28 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is new and beautiful, very clean, the stuff is great, the rooms and the pools are beautiful, the only problem is the service at the pool - it took them a long time to serve our food, like an hour to wait for drinks.
But beside that it was great.
Michal
Se hospedó 4 noches en julio de 2023
Respuesta de City of Dreams Mediterranean el 31 jul. 2023
Hi Michal, Thank you for the positive review and thank you for your feedback about the service, they have been duly noted. We hope to host you again soon.
10/10 Excelente
Stelianos
Viajó con su familia
27 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super accueil lors du check-in, hôtel récent (opening en Juin 2023), hôtel luxueux, chambre spacieuse et super bien équipée. Personnel de l’hôtel très agréable. Petit-déjeuner très copieux. Piscine exceptionnelle. Adventure Park à recommender pour les enfants.
Stelianos
Se hospedó 1 noche en julio de 2023
Respuesta de City of Dreams Mediterranean el 31 jul. 2023
HI Stelianos Thank you for the wonderful review, we are thrilled that you enjoyed your stay with us. We hope to host you again soon
10/10 Excelente
David
24 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
David
Se hospedó 4 noches en julio de 2023
Respuesta de Ben el 28 jul. 2023
Hi David,Thank you for the great feedback. We're glad you enjoyed your stay with us and we hope to host you again soon.City of Dreams Mediterranean
2/10 Terrible
David
Viajó con su familia
19 jul. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were rude and uninformed. The place is still under construction. Blackjack dealers give you cards when you dont ask and then you waste time arguing with the bosses. I wouldnt go there even if i was paid to
David
Se hospedó 2 noches en julio de 2023
Respuesta de City of Dreams Mediterranean el 31 jul. 2023
Hi David Thank you for your honest review, we are very sorry that you had a negative experience at the resort. Your comments have been shared with the Quality Manager and Casino Manager; we'll be in touch in due course.
8/10 Bueno
TAMAR
18 jul. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
TAMAR
Se hospedó 5 noches en julio de 2023
Respuesta de City of Dreams Mediterranean el 31 jul. 2023
Hi Tamar Thank you for the positive review, we're glad you enjoyed your stay with us.
8/10 Bueno
Adham
6 jul. 2023
Adham
Se hospedó 3 noches en junio de 2023
Respuesta de City of Dreams Mediterranean el 4 sept. 2023
Hi Adham, thank you for the wonderful review, we hope to host you again soon!
10/10 Excelente
VARDA
25 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing vacation
The hotel is amazing. Very beautiful. A lot of pools and places to relax. There is casino and restaurents .
The service was wonderful and I would like to say thank you for the service I got from EDWIN BUENSUCESO a manager in the reception.
VARDA
Se hospedó 5 noches en junio de 2023
Respuesta de Ben el 28 jul. 2023
Hi Varda,Thank you for the wonderful feedback, it's much appreciated. We're glad you enjoyed your stay with us, we'll make sure to pass your kind words to Edwin.We hope to host you again soon.City of Dreams Mediterranean
10/10 Excelente
Lidor
24 jun. 2023
Lidor
Se hospedó 3 noches en junio de 2023
Respuesta de Ben el 28 jul. 2023
Hi Lidor,Thank you for the great feedback, it's much appreciated. We're glad you enjoyed your stay with us and we hope to host you again soon.City of Dreams Mediterranean
2/10 Terrible
eyal
23 jun. 2023
eyal
Se hospedó 3 noches en junio de 2023
Respuesta de City of Dreams Mediterranean el 31 jul. 2023
Hi EyalThank you for your honest review, we are very sorry that you had a negative experience at the resort.We want to ensure that our service is always excellent and, as such, your rating has been shared with the Quality Manager.We would love to hear your feedback on how we can improve, and rectify any issues you may have had at the resort, we will be in touch in due course.
6/10 Aceptable
Cliente verificado
22 jun. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
The hotel is beautiful everything is new and clean. But all the team is new so everything is very slow . The service was very slowly to get towels. They need to learn more. It was soft opening while the price we paid doesnt match to the poor service
Cliente verificado
Se hospedó 3 noches en junio de 2023
Respuesta de Ben el 28 jul. 2023
Hi Thank you for your honest review, we're very sorry that our service wasn't up to standard during your stay.At the time of your stay, we were in a 'soft opening' phase so there were still many trainings and processes that we needed to perfect, however this does not excuse the poor service, as you said.We have since refined our processes and training regimen, so we hope that you'll stay with us again in future. We're positive you'll have a truly excellent experience.City of Dreams Mediterranean