The guest could not saty in our accomodation.So it is not completely true. The fact is that we apologise but we could give them a room since room was not ready and none of the staff was at the hotel,cause of covid new organisation. The booking was a last minute one same day .... we didnt even realised it. very sorry

It was a pleasure hosting you! See you anytime soon!

Thanks for your visit!

Thanks for the comments! See you! :-)

Have a great trip back home. a pleasure to host you!

Hi Christopher, thanks for your comments, we take them into account and help us improve. We are very happy that you liked the house, Casa Nuestra is a guest house which does not function as a hotel, that is why to make the reservation the person is required, once you have visualized the photos of the room of preference , through the websites, according to availability, it is reserved. Casa Nuestra works with Expedia, the portal where the room of need is displayed, so you can see that we do not have a room with two double beds. Our guests, depending on their stay, handle different packages and in each case it is self-service. Edible supplies are supplied and placed in the dining area and kitchen for breakfast, so that people can use themselves, of which you had access, free availability and consumption. The policy of standard of care of Casa Nuestra is the daily change of towels, and change every 4 days of sheets (in users of more than 3 days). This is taken into account based on the recommendations collected from our users. For Casa Nuestra, guests are friends / family, regardless of the days they stay. In this sense, it is important, not to mention, that common and private spaces must be respected. It is not polite to use unreserved rooms. The next stay at Casa Nuestra, if you have questions or needs, let me know. For now, tell you that we have the 3 BIBLES that you left behind. We wait for you.

Thanks! See you!

Thanks Paul! See you!

We are very sorry, we will improve when communicating about the bunk bed room, and the shower (it is first time we have a complain so it shoudl be a new problem) and of course on cleaning ! I dont know what happened with the cleaning, we take care of that , we sorry . Thank you

Thank you!

Thank you !

Thanks for your comment, about the ants, we tried to keep in control, but on summer is very common in the houses.

Thank you!

Thank you! we are so happy that you liked!

Thank you

:) Thank you for your comment

Gracias Clara, fue un placer tenerlos en casa, esperamo que en otro oportunidad puedan regresar aquí. Un Abrazo.

We are happy you liked it! You are welcome!

Grazie mille!

I am sorry for the bathroom, We appreciate your feedback!

Thank you so much! Your comments are very important for us!

Gracias por la evaluación :)

Thank you for staying with us in Lima! :)

Thank you for your enthusiastic review and comments, we will try to improve those little "discomforts", thank you for remind us about that. muchos saludos

Thank you for your review :)

It was a pleasure hosting you. Till next time.

Very sorry for the concert tickets, my fault. Regarding breakfast as any accommodation if you arrive day x, your breakfast is for the next morning. Check in is normally at noon but we are flexible when we can we receive our guests earlier for their comfort. Any way sorry if we didnt explain this in due time. normally it works like that.

Thank you :)