I travel often & my expectations of small town, inexpensive motels are objectively reasonable, but this motel is significantly below standard. OYO Hotel Liberal, Kansas, implements policies that violate the ADA -staff interrogated & asked about disability. Thereās a folder behind desk that states you can only have 1 service dog & sign states āPicture ID will be required for Service dogā I tried to take a photo, they quickly took it away & said itās in the reservation- itās not. Pursuant to ADA, staff can only ask if the dog is a service dog required bc of disability & what task the dog has been trained to perform, NOT allowed to ask what the disability is. People w/ disabilities are allowed more than 1 service animal to perform different tasks. DOJ doesnāt recognize certificates/IDs as proof that dog is a service animal. Also note thereās no area near the motel to take them out. Aside from being outdated, the room carpet is stained, ripped & falling apart. Bed linens are stained/dirty. Decor is broken. Heat is inadequate - we were freezing all night & decided to shower at our next stop because the bathroom was too cold (& dirty). Curtains didnāt fully shut, so I had to use a hair clip. Wifi doesnāt work at all - stated āOYO HOTEL No Internet Connectionā You only get your $50 deposit back by bringing the room card to the office upon check-out. This is extremely inconvenient when leaving at 6:00AM & they make you stand outside when itās 18 degrees for the entire process.