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Opiniones sobre Candlewood Suites Lexington Medical District, an IHG Hotel

2.5 out of 5
Candlewood Suites Lexington Medical District, an IHG Hotel
501 Waller Avenue, Lexington, KY

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 244 de 337 opiniones" "
Evaluación: 8 - Bueno. 60 de 337 opiniones" "
Evaluación: 6 - Aceptable. 14 de 337 opiniones" "
Evaluación: 4 - Mediocre. 13 de 337 opiniones" "
Evaluación: 2 - Terrible. 6 de 337 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yamira, Miami

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It is well-maintained and clean. I liked the fact it has a full kitchen
Se hospedó 4 noches en noviembre de 2023
Respuesta de Adrianna el 29 nov. 2023
Hi Yamira, We greatly appreciate you taking the and effort to give your feedback. We hope to see you again in the future !

10/10 Excelente

Bridget

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stayed for 2 nights just passing thru Lexington. Front desk staff during all shifts were VERY friendly and efficient. The room was VERY clean. Bed was comfortable, good bedding. Provided kitchen supplies were good quality. Water pressure was good....just pre plan for your shower and start water approx 15 minutes before you need to get in and you will have plenty of hot water. Coffee in the morning was good. Safe area, easy parking. Prefect for our short trip but I would definitely recommend for long term stay.
Se hospedó 2 noches en mayo de 2024
Respuesta de Madison el 19 may. 2024
Hi Bridget, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 Excelente

Erin

Se hospedó 1 noche en mayo de 2024
Respuesta de Madison el 22 may. 2024
Hi Erin, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check in
Se hospedó 1 noche en abril de 2024
Respuesta de Brenda el 1 may. 2024
Thank you for taking the time to share your feedback with us. We look forward to having you as a guest again, soon.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 2 noches en abril de 2024
Respuesta de Brenda el 1 may. 2024
Thank you for taking the time to share your feedback with us. We hope to have you as a guest again, soon.

8/10 Bueno

Michelle

Se hospedó 2 noches en abril de 2024
Respuesta de Madison el 19 may. 2024
Hello Michelle, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Did not feel like a hotel. Very spacious. Will definitely stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Adrianna el 22 abr. 2024
Hi Michael,I would like to start by thanking you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

10/10 Excelente

Jane

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay
Se hospedó 1 noche en abril de 2024
Respuesta de Adrianna el 22 abr. 2024
Hi Jane,I would like to start by thanking you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

8/10 Bueno

Joseph

Se hospedó 1 noche en abril de 2024
Respuesta de Madison el 19 may. 2024
Hi Joseph, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 Excelente

Michael

Se hospedó 2 noches en abril de 2024
Respuesta de Madison el 19 may. 2024
Hello Michael, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

2/10 Terrible

Kristina

Se hospedó 1 noche en marzo de 2024
Respuesta de Adrianna el 23 abr. 2024
Hi Kristina,I would like to start by apologizing for your experience during your stay. We appreciate you taking the time to provide us with feedback. We take feedback such as yours very seriously and use it to coach our team We hope you give us another chance and decide to stay with us again.

10/10 Excelente

Mandy, New Palestine

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location to campus
Se hospedó 2 noches en abril de 2024
Respuesta de Adrianna el 8 abr. 2024
Hello Bethany,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 Excelente

Bethany

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great budget property
Se hospedó 1 noche en marzo de 2024
Respuesta de Adrianna el 8 abr. 2024
Hello Bethany,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 Excelente

Jill

Se hospedó 1 noche en abril de 2024
Respuesta de Adrianna el 8 abr. 2024
Hello jill,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 Excelente

Robbie

Le gustó: Estado de la propiedad e instalaciones
Like new facilities.
Se hospedó 1 noche en abril de 2024
Respuesta de Adrianna el 8 abr. 2024
Hello Robbie,Thank you for taking the time to provide us with feedback, we hope to see you again soon!

10/10 Excelente

Big V &

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Adrianna el 8 abr. 2024
Hi,Thank you for taking the time to provide feedback, we hope to see you again soon.

10/10 Excelente

Thomas

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly and accomodating. Room was clean and restful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 3 abr. 2024
Hello Thomas, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback.

10/10 Excelente

Janet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Madison el 3 abr. 2024
Hi Janet, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 Excelente

Brenda

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Close to University of Kentucky
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 1 abr. 2024
Hello Brenda, Thank you for your recent stay with us. I would like to thank you for taking the time to provide us with your feedback. We hope to see you again soon! Thank you

4/10 Mediocre

Jennifer

Viajó con su familia
Le gustó: Limpieza
The hotel was VERY noisy. Every time the people upstairs showered or flushed it sounded like it was raining in our room. When the people upstairs were moving around it sounded like our ceiling might cave in. One night at 1:30 am the fire alarm went off -false alarm. In the parking lot outside our window there was a faulty light that flickered all night. On the plus side, the staff was very pleasant the few times we interacted with them. And the location was convenient to UK for us.
Se hospedó 3 noches en marzo de 2024
Respuesta de Madison el 1 abr. 2024
Hello Jennifer, I would like to thank you for recent stay with us. We apologize for the noise issues experienced during your stay with us. We will have the light you referred to fixed as soon as possible. We hope to have the opportunity to have you as a guest again so that we can earn back your trust and show you that we value every guests opinion. We appreciate your feedback.Thank you

6/10 Aceptable

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was a little unhappy with the ants in the bath room and on counter and the fire alarm going off 2 diffrent times in middle night to be told it was a false alarm
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 1 abr. 2024
Hello Steve, I would like to thank you for your recent stay with us. I do apologize for the issues experienced during your stay with us. We will inspect the room you stayed in & get this taken care of right away. Thank you

10/10 Excelente

joanna

Le gustó: Estado de la propiedad e instalaciones
Clean and quiet.
Se hospedó 2 noches en marzo de 2024
Respuesta de Madison el 1 abr. 2024
Hi Joanna, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon. Thank youMadison

10/10 Excelente

Sheila

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One night stay to visit UofK. Clean, efficient and convenient.
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 1 abr. 2024
Hi Shelia, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 Excelente

Curtis, Leicester

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean hotel. Bed was comfy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 1 abr. 2024
Hi Curtis, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 Excelente

Jodi

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
loved that use of the laundry room was no extra charge Very comfy bed/pillows Nice Room, very clean Very good coffee in the morning in the lobby 5 stars!
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 1 abr. 2024
Hi Jodi, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Madison el 1 abr. 2024
Hi Patricia, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

2/10 Terrible

Kiara

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Roaches.
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 17 mar. 2024
Hello Kiara, I would like to apologize for the inconvenience experienced during your stay with us. We have dealt with this situation. However, we hope to have the pleasure of serving you again in the future for a much better experience.

10/10 Excelente

Amber

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always enjoy this hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda el 1 may. 2024
Thank you for taking the time to share your feedback with us. We hope to have you as a guest again, soon.

10/10 Excelente

diamond

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place would stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 17 mar. 2024
Hello Diamond, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 Excelente

Saul

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great!
Se hospedó 2 noches en marzo de 2024
Respuesta de Brenda el 14 mar. 2024
SaulThank you for sharing your experience.

10/10 Excelente

Paige

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda el 14 mar. 2024
Paige,Thank you for taking the time to do a review. We are very happy you enjoyed your stay with us and look forward to having you as a guest again, soon.

10/10 Excelente

Norman

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place to stay. Very clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brenda el 14 mar. 2024
Norman,Thank you for taking your time to share your feedback with us. We hope to have you as a guest again, soon.

10/10 Excelente

anna, Naperville

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Madison el 4 mar. 2024
Hi Anna, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 Excelente

Jesse

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It looks new and the staff was great. The room was clean and roomy.
Se hospedó 2 noches en febrero de 2024
Respuesta de Madison el 28 feb. 2024
Hello Jesse, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

8/10 Bueno

Amber

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
How big the rooms are
Se hospedó 1 noche en febrero de 2024
Respuesta de Madison el 28 feb. 2024
Hi Amber, Thank you for your recent stay with us! We appreciate you taking the time to leave us a review! Hopefully we see you again soon. Thank you

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Servicios
Very nice, clean room. The kitchenette was very useful.
Se hospedó 7 noches en febrero de 2024
Respuesta de Madison el 28 feb. 2024
Hi Marissa, I would like to thank you for your recent stay with us! We appreciate the feedback. We are so happy you enjoyed our kitchenette. Hopefully we see you again soon!

10/10 Excelente

Mary

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Liver that “C” word trip 4.
Another trip to the University of Kentucky Medical Clinic, have found this to be a great place to stay. Very friendly and helpful staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Madison el 28 feb. 2024
Hello Mary, I would like to thank you for your recent stay with us & for taking the time to provide us with your feedback! Hopefully we see you again soon!Thank you

10/10 Excelente

Kathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice room
Se hospedó 1 noche en febrero de 2024
Respuesta de Brenda el 1 mar. 2024
Kathy,Thank you for taking the time to review our property. We are glad you enjoyed your stay.

8/10 Bueno

Brenda

Le gustó: Limpieza, personal y atención
Location is great to access UK but walls are super thin.
Se hospedó 2 noches en febrero de 2024
Respuesta de Madison el 1 mar. 2024
Hello Brenda, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was really clean and equipped perfectly! Will be staying here again. The staff was extremely helpful and nice during check in and out.
Se hospedó 1 noche en febrero de 2024
Respuesta de Madison el 1 mar. 2024
Hi John, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We look forward to seeing you again!

4/10 Mediocre

Amber

Viajó con su pareja
Le gustó: Limpieza
I was highly disappointed this trip. There was someone bouncing a basketball against the wall in the room above us until almost 11p. We never could get hot water out of the bathroom sink and when taking a shower the next morning there was barely water pressure or any hot water. It was luke warm at best.
Se hospedó 1 noche en febrero de 2024
Respuesta de Madison el 28 feb. 2024
Hi Amber, I would like to start by apologizing for the inconvenience you experienced with noise/water during your stay. We appreciate the feedback and hope to see you stay with us again so we can provide you with better experience.

10/10 Excelente

Judy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Madison el 1 mar. 2024
Hello Judy, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 Excelente

Dariahn

Se hospedó 2 noches en febrero de 2024
Respuesta de Madison el 1 mar. 2024
Hi Dariahn, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 Excelente

Gregory, Kearney

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice staff - clean - price affordable
Se hospedó 2 noches en enero de 2024
Respuesta de Madison el 1 mar. 2024
Hello Gregory, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

8/10 Bueno

Amber

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Several areas in the room stained. Front door staff very monotone and not friendly.
Se hospedó 1 noche en enero de 2024
Respuesta de Madison el 4 mar. 2024
Hi Amber, I would like to start by apologizing about the inconvenience experienced during your stay with us. This is not the experience we want you to have. We hope to have the opportunity to serve you again.

8/10 Bueno

Nancy A

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hot water was an issue…other than that…great stay!!
Se hospedó 1 noche en enero de 2024
Respuesta de Madison el 4 mar. 2024
Hi Nancy, I would like to thank you for your recent stay with us. I apologize for the issues you had with your hot water. We hope to see you again for a much better experience.

10/10 Excelente

Audra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Madison el 4 mar. 2024
Hi Audra, I would like to thank you for your recent stay with us. We appreciate your taking the time to provide us with your feedback. We hope to see you again soon!

10/10 Excelente

stan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Madison el 4 mar. 2024
Hi Stan, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
New, clean and friendly
Newer hotel, very friendly staff. Clean and comfortable and very roomy. Love the full kitchens at Candlewood.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Adrianna el 12 ene. 2024
Dear Andrew,Thank you for taking the time to share feedback. We are glad to see you had a good experience staying with us and we hope to see you again

8/10 Bueno

Kaitlynn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love itttt
Se hospedó 1 noche en diciembre de 2023
Respuesta de Adrianna el 12 ene. 2024
Hello Kaitlynn, Thank you for sharing your feedback, we are so glad to see you had a good experience and we hope to see you again.