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Opiniones sobre Inn America - Lewiston

2 out of 5
Inn America - Lewiston
702 21st St, Lewiston, ID

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 262 de 1000 opiniones" "
Evaluación: 8 - Bueno. 363 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 178 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 115 de 1000 opiniones" "
Evaluación: 2 - Terrible. 82 de 1000 opiniones" "

7,4/10

Limpieza

8,0/10

Personal y atención

6,8/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Donaciano

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk el 13 may. 2024
thank you for the review

2/10 Terrible

Kristian

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Absolutely the worst motel experience I have had. The walls and doors are paper thin. The noise from the other guests sounded like they were in my room. Sleep was impossible. It was so bad that I left at 2:00 am and slept in my car. I informed the front desk and they weren’t supprized
Se hospedó 1 noche en mayo de 2024
Respuesta de fd el 21 may. 2024
thank you for the review

8/10 Bueno

Jim

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Rough on the outside and noisey neighbors
Se hospedó 1 noche en mayo de 2024
Respuesta de fd el 21 may. 2024
thank you for the review

10/10 Excelente

Kathleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Regular, clean for the price
Se hospedó 1 noche en mayo de 2024
Respuesta de fd el 21 may. 2024
thank you for the review

10/10 Excelente

Keith, Lewiston

Le gustó: Limpieza, personal y atención, servicios
Affordable
Se hospedó 1 noche en abril de 2024
Respuesta de fd el 21 may. 2024
thank you for the review

8/10 Bueno

Verna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en abril de 2024
Respuesta de front desk el 13 may. 2024
thank you for the review

2/10 Terrible

Shane

Viajó por negocios, Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The bed was awful. It was broken and you roll to one side. The desk chair looked someone used it for a dart board.
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk el 13 may. 2024
thank you for the review we are getting new beds soon hopefully you can come stay with us again after we are done upgrading our rooms

4/10 Mediocre

Julie

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Someone broke into a car in the parking lot during the night. Another car got hit during the night. Staff was inattentive.
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk el 13 may. 2024
thank you for the review

10/10 Excelente

timothy

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk el 6 may. 2024
thank you for the review

8/10 Bueno

Emma

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk el 6 may. 2024
thank you for the review

4/10 Mediocre

Michael

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de front desk el 1 may. 2024
thank you for the review.

8/10 Bueno

Peter

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Would use again
Se hospedó 1 noche en abril de 2024
Respuesta de front desk el 29 abr. 2024
thank you for the review

8/10 Bueno

DANIEL

Se hospedó 1 noche en abril de 2024
Respuesta de fd el 21 may. 2024
thank you for the review

10/10 Excelente

Ashly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice employees
Se hospedó 1 noche en marzo de 2024
Respuesta de G.M.Cherokee el 24 abr. 2024
thank you for the review! we look forward to you stay with us again :)

10/10 Excelente

ken

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good clean room
Se hospedó 1 noche en abril de 2024
Respuesta de FD el 17 abr. 2024
Thank you for staying with us! We look forward to seeing you next time!

10/10 Excelente

Constantin

Se hospedó 4 noches en abril de 2024
Respuesta de front desk el 6 may. 2024
thank you for the review

6/10 Aceptable

Janet

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
The staff was stellar! Very kind and friendly! The property is very old and in need of remodeling. The carpet is worn in the halls and duct taped in some areas. The room is okay. The bed was comfortable enough but nothing to rave about. The curtains were falling off the window, and the floor was sticky and dirty. My white socks became black so I wore my tennis shoes and they made the sticky sound as I walked. Other than that, it was clean, linens, tub, etc was good. For the price, it was a great deal. I would probably opt not to stay here again just because the floors were not clean in my room.
Se hospedó 1 noche en abril de 2024
Respuesta de FD el 11 abr. 2024
Thank you for staying with us! We apologize about the sticky situstion! We will speak to our housekeeping staff and make sure this matter is taken care of! Please come back we'd love for you to see that this matter has been addressed

6/10 Aceptable

Margaret

Se hospedó 1 noche en abril de 2024
Respuesta de front desk el 29 abr. 2024
thank you for the review

10/10 Excelente

sara

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The general manager Cherokee at the hotel is amazing and very helpful, and the staff is very friendly and accommodating. I would recommend if you are staying in the Lewiston Clarkston area you book your room at Inn America
Se hospedó 1 noche en abril de 2024
Respuesta de FD el 9 abr. 2024
Thank you for staying with us! We look forward to seeing you next time!!

4/10 Mediocre

Melissa, Pahrump

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Dilapidated trailer with various occupants, 15 bikes, various people and dogs allowed to take residence in parking lot. No screens on lower floor windows.
Se hospedó 5 noches en abril de 2024
Respuesta de FD el 9 abr. 2024
They were actual guests in the hotel. Thank you for staying with us! We look forward to seeing you next time!!

10/10 Excelente

Jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de FD el 6 abr. 2024
Thank you for staying with us! We look forward to seeing you next time!

8/10 Bueno

byron

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Good value
Se hospedó 1 noche en marzo de 2024
Respuesta de FD el 30 mar. 2024
Thank you for staying with us! We look forward to seeing you next time!!!

2/10 Terrible

Jennie

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had no room service for the two nights we stayed yet someone went through our bags and stole my husbands pain medication. Dogs barking in the hallway at night. Very noisy! Fan in the room sounded like a jet taking off. Booked this having never been there. If you stay here take your medicine and valuables with you when you’re out of the room.
Se hospedó 2 noches en marzo de 2024
Respuesta de FD el 30 mar. 2024
We asure you that our staff only goes into rooms when room service is requested, we do appologize about your stay, but our staff would never steal from guests!

10/10 Excelente

Maggie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's a great stay Everytime I stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de FD el 22 mar. 2024
Thank you for staying with us! We look forward to seeing you next time!!

4/10 Mediocre

Darrel

Viajó con su pareja
No le gustó: Personal y atención
front desk staff at check was civil but not warm and friendly nor welcoming, inadequate communication as they had failed to connect our extended reservation to original (added 1 more day); the fact that maid service was not provided daily was not communicated to us so expectations not met, even on request there was no maid service, had to bring garbage and towels to front desk
Se hospedó 3 noches en marzo de 2024
Respuesta de FD el 20 mar. 2024
We will speak to our housekeeping staff and make sure these issues are addressed! We appologize about your stay! Please come back and see that these matters were taken care of!

6/10 Aceptable

Russell

No le gustó: Limpieza
Dirty bed and towels
Se hospedó 2 noches en marzo de 2024
Respuesta de FD el 20 mar. 2024
We will speak to our housekeeping staff and make sure these issues are addressed! We appologize about your stay! Please come back and see that these matters were taken care of!

8/10 Bueno

Wendyjo

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de FD el 20 mar. 2024
Thank you for staying with us! We look forward to seeing you next time!

2/10 Terrible

Kristeen

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Laurie? At the front desk is AMAZING - so kind and courteous and adore her and she needs a raise - Housekeeping - fire them - the filthiest most disgusting room I have ever stayed in - I have payed less and got more. Beer cans and bottle caps under bed with used napkins - the smell was so bad I had to use perfume and spray it down just so I could get some sleep. The wonderful young lady at the desk brought me new linens - I was rightfully skeptical of what I was sleeping on/in? - I will never stay here again and being from the area - everyone will know - pay more or if you’re in a pinch or feel free to sleep in your car - it’s quieter and cleaner. I wish I wasn’t exhausted from a long trip otherwise I would have left -
Se hospedó 1 noche en marzo de 2024
Respuesta de FD el 20 mar. 2024
We will speak to our housekeeping staff and make sure these issues are addressed! We appologize about your stay! Please come back and see that these matters were taken care of!

2/10 Terrible

Jace

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Felt i was targeted "harassed" by an an employee that wasnt even scheduled to work. I had the late 12: 00 checkout. It was in the computer. This person calls me immediate twlling me checkout was at 11. I said did you not see i got late checkout? Then shed saod oh.. i dont have my glasses on i dont even work today. And that was it. She was a ex girlfriend .and i believe she seen inwas here and immediately wanted to mess with me and called before checking and i know it was to mess with me
Se hospedó 1 noche en marzo de 2024
Respuesta de FD el 12 mar. 2024
We don't start calling rooms till 11:30 to remind people of the 11 oclock check out. Sometimes it is missed with late check outs, we appologize.

6/10 Aceptable

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
It was a budget place, so the price was decent and the breakfast was decent. The staff were nice. One mattress in our room had no padding so you could feel the springs in your back and hips. The room smelled, like it used to be a smoking room but it wasn’t. And the electrical for the bathroom was switched: the fan was on a switch while the light was on a timer. I’m thankful for a place to stay, but would prefer better conditions.
Se hospedó 2 noches en marzo de 2024
Respuesta de FD el 12 mar. 2024
Thank you for staying with us! We look forward to seeing you next time!

8/10 Bueno

Ken

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent place to stay, mattress needs attention. Now if you could get the heel stomping sob above me to go stay somewhere else that would be greatly appreciated
Se hospedó 2 noches en marzo de 2024
Respuesta de FD el 9 mar. 2024
Thank you for staying with us! We are expecting to get new beds here soon! Next time if the people abovee you are too loud come on down to the desk and we can move you rooms! We look forward to seeing you next time!!

8/10 Bueno

Brian

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good
Se hospedó 1 noche en marzo de 2024
Respuesta de FD el 6 mar. 2024
Thank you for staying with us! We look forward to seeing you next time!

10/10 Excelente

Sharon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff is always very friendly and rooms are clean
Se hospedó 1 noche en marzo de 2024
Respuesta de FD el 6 mar. 2024
Thank you for staying with us! We look forward to seeing you next time!

4/10 Mediocre

LARRY

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Bed was very bad. Breakfast consisted of waffles, oatmeal, cold cereal every day. Vending machine empty.
Se hospedó 2 noches en marzo de 2024
Respuesta de FD el 6 mar. 2024
We arer expeted to get new beds anyday now! Thank you for staying with us! We look forward to seeing you next time!

4/10 Mediocre

Richard

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The beds are very uncomfortable. There was still hair in the shower.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 28 feb. 2024
We are expected to get new beds here soon! We appologize abot your stay!

6/10 Aceptable

Jason

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 28 feb. 2024
Thank you for staying with us!

6/10 Aceptable

Christina

No le gustó: Servicios
It looks like they’ve tried to update this property with new paint and floors. Unfortunately we were in the first room across from the front desk and heard every ice collection, conversation and door slam all night long. The neighbor next door had his tv on all night which we tried to drown out with the fan. Luckily we only spent one night. It is close to everything which is nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 23 feb. 2024
We appologize about your stay! We could have moved you rooms if you came and told us you didn't like your room. Come stay with us again!

10/10 Excelente

Edmond

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice
It’s nice. We weren’t asking for much. You can definitely smell the cleaners in the halls, which we didn’t mind because at least you know it’s being cleaned. Night time desk person was sweet and nice. The kids were super happy.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 22 feb. 2024
Thank you for staying with us! We look forward to seeing you next time!!

8/10 Bueno

Milo

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cheap and fine
Decent. Good location
Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 22 feb. 2024
Thank you for staying with us! We look forward to seeing you next time!!

10/10 Excelente

Shannon

Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 22 feb. 2024
Thank you for staying with us! We look forward to seeing you next time!!

8/10 Bueno

Mindy

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
For the price, I thought it was much better than expected. Clean, comfortable, staff was really nice. The one thing I would like improvement on was the breakfast. Some sort of fruit, even inexpensive bananas would have been nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 21 feb. 2024
Thank you for staying with us! In our busier months we do provide apples and bananas, its just harder in our slow months.We look forward to seeing you next time!

4/10 Mediocre

Robert

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de FD el 21 feb. 2024
Thank you for staying with us! We look forward to seeing you next time!

8/10 Bueno

Dale

Viajó por negocios, Viajó con su familia
Le gustó: Servicios
It’s an ok hotel, it is clean and quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 15 feb. 2024
Thank you for staying with us! We look forward to seeing you next time!!

8/10 Bueno

CINDY

Le gustó: Limpieza
Always nice. Room was clean
Se hospedó 2 noches en febrero de 2024
Respuesta de FD el 14 feb. 2024
Thank you for staying with us! We look forward to seeing you next time!

4/10 Mediocre

Jorge

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2024
Respuesta de front desk el 12 feb. 2024
thank you for the review

6/10 Aceptable

Richard

Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 15 feb. 2024
Thank you for staying with us! We look forward to seeing you next time!!

6/10 Aceptable

Jan and Jim

Le gustó: Personal y atención, estado de la propiedad e instalaciones
nice breakfast, good waffles! nice receptionist, afternoon/night of arrival... room not as clean as last time we were there.
Se hospedó 1 noche en febrero de 2024
Respuesta de FD el 10 feb. 2024
Thank you for staying with us! We will talk with our housekeeping to make sure the rooms are getting clean! We look forward to seeing you next time!

2/10 Terrible

Kimmy

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We booked this hotel from November 3-5, 2023 but this property had bugs bed bite and poor customer services. Therefore; we checked out a day early. My daughter and son were ended up to go emergency care on the next day after we checked out from this hotel. She had bed bugs bites,and later on the doctor diagnosed as “scabies”. She stayed home for over a week without working.
Respuesta de FD el 7 feb. 2024
I remember talking with you 3 months ago when you say this occured,you checked in, checked out then turned around and checked back into that room, why? you sent us pictures that are inconsistent with bed bugs, we're sorry your kid missed work but scabies isn't from bed bugs. We had the room inspected after you claimed this happened and it was clean. Our hearts go out to your family, scabies isn't fun, but also not from our hotel.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fit my needs perfectly
Se hospedó 3 noches en enero de 2024
Respuesta de FD el 2 feb. 2024
Thank you for staying with us!We look forward to seeing you again next time!!

8/10 Bueno

Justin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de FD el 20 ene. 2024
Thank you for staying with us! We look forward to seeing you next time!