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Opiniones sobre Gateway Apartments

3 out of 5
Gateway Apartments
Marsh Lane, Leeds, England

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 18 de 45 opiniones" "
Evaluación: 8 - Bueno. 13 de 45 opiniones" "
Evaluación: 6 - Aceptable. 7 de 45 opiniones" "
Evaluación: 4 - Mediocre. 3 de 45 opiniones" "
Evaluación: 2 - Terrible. 4 de 45 opiniones" "

8,2/10

Limpieza

7,6/10

Personal y atención

10/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

oscar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Megan

Le gustó: Limpieza, comodidad de la habitación
Really great stay, person was really kind during check - in, made it easy good location great place felt secure & comfortable
Se hospedó 1 noche en diciembre de 2020

6/10 Aceptable

Robert

Le gustó: Limpieza
Flawed property.
Finding the entrance to the property was not clear and required repeated calls to the check person to setup. It would help to have detailed instructions about parking entrance to the property as it is not obvious. Flat was well equipped except the batteries in the tv remote needed changing and there were no wine glasses. There was insufficient hot water for a bath in the evening and no hot water to shave in the early morning, very disappointing.
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

Gurpreet

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Good stay
Good stay- police check in.
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Holly

Le gustó: Limpieza, comodidad de la habitación
Great stay
Fantastic stay and lovely room !!
Se hospedó 2 noches en julio de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020

4/10 Mediocre

Sadiyah

Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Vegard

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 5 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en julio de 2019

10/10 Excelente

James, Redcar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The apartment was spacious, well equiped and clean. Everything we needed to know was well explained.
Se hospedó 2 noches en junio de 2019
Respuesta de Ali el 1 jul. 2019
Thank you for the positive reply

4/10 Mediocre

Nancy M.

Le gustó: Limpieza
Ok. But basic
Quite disappointed to be honest. The apartment we were in was not the one shown in the picture. It was a little further out of town and whilst very clean, it was lacking in a few ways. For example there were 4 of us (adults) . There was one sofa which was for 3 people. One small dinner table (for 2) and 2 dining chairs. Also only 3 forks. Furthermore there was no furniture on the balcony. The girl who greeted us whilst ok, did not seem to care in the slightest when we pointed these things out. So I would not return there nor recommend it.
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Kenny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommended for Leeds centre
Everything is in this appmentment that you need .clean.. quiet .pub and shop on ground floor .not far from first direct stadium..and train station..Highly recommended
Se hospedó 1 noche en junio de 2019
Respuesta de Ali el 1 jul. 2019
Thank you for the positive reply

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en mayo de 2019
Respuesta de Ali el 1 jul. 2019
Thank you for the positive reply

4/10 Mediocre

Jack

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Give it a miss..
I booked a room with a balcony and paid extra to do this, I arrived at the property to a room with no balcony. I explained that I had booked a balcony room and I was told there were none left, I wasn’t offered a partial refund either. Hotel says it has a jacuzzi bath, it doesn’t, the bath doesn’t even have a plug. It said there was a full fixed fridge freezer, nope, mini fridge only. Apartment was quite dark and very basic. Comfy bed but no TV in bedroom, apartment was also very cold and I wasn’t shown how to descipher the heating controls.
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Scott

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Gateway apartments
Great location great alternative to a hotel very clean and comfortable. My only concern was there were a few maitanance issues plugs in the bath and shower didn’t work properly toilet seat slipped to one side and a cupboard handle was hanging off. You have to pay a deposit on arrival thank god I got all mine back in full but these issues were there before we arrived and only noticed after the check in so was a worry if I would get my deposit back. All in all great stay great location and I loved it would recommend but please daughter out the mainternance issues
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Phil

Le gustó: Personal y atención, comodidad de la habitación
Check in was very straight forward. Apartment was on the whole clean and tidy. The sofa could have done with a clean and the work top in the kitchen around the sink was badly damaged. Bedrooms were spot on and and bathrooms were spotlessly clean.
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Hammid

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recommend !
Overall a beautiful apartment, would recommend anyone who is going away for a few days. Really clean, up to date (modern) and was really relaxing. However, they state that there is a car park (which there is) but didn’t let us park there (even though we said we’d pay) but apart from that, was lovely
Se hospedó 1 noche en enero de 2019
Respuesta de Ahmed el 12 feb. 2019
Thank you for the positive feedback. We do have secure parking onsite but it always subjects to availability.

10/10 Excelente

E G

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2018
Respuesta de sikander el 9 nov. 2018
Thank you for the rating.

8/10 Bueno

JEBBLES, s81 7NY

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Decent apartment
Good range of facilities. Further up the building the hotter it was. Also a £12 parking charge they don't tell you about until your parked up and in the room. No information on where to actually go to check in either.
Se hospedó 1 noche en septiembre de 2018
Respuesta de sikander el 8 sept. 2018
Thank you for the feedback

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful and new apartment in a great location
New and modern apartment in very central location. Would definitely advise
Se hospedó 1 noche en agosto de 2018
Respuesta de sikander el 8 sept. 2018
Thank you for the feedback.

10/10 Excelente

Shane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ideal for business trip
Se hospedó 1 noche en agosto de 2018
Respuesta de Sikander el 17 ago. 2018
Thank you for the positive feedback.

10/10 Excelente

Shane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasantly surprised
Cosy 1 bed apartment with everything you need , ideal for a business trip , 5 min walk to city and bus station , 10 min walk to train station , very Happy with 3 night stay
Se hospedó 1 noche en agosto de 2018
Respuesta de sikander el 17 ago. 2018
Thank you for the positive feedback

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very clean and modern! Was perfect! Location great and close to city centre
Se hospedó 1 noche en junio de 2018
Respuesta de Sikander el 17 jul. 2018
Thank you for the feedback

2/10 Terrible

Nicholas

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
do not book this
Room was awful, took half an hour to check in as they left us waiting outside for ages. Location is bad, complete rip off
Se hospedó 1 noche en junio de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Just an apartment, no desk or contact. Very strange.
Se hospedó 1 noche en mayo de 2018

6/10 Aceptable

Simon

Le gustó: Comodidad de la habitación
No check in service and damp
Stayed in apartment 403 and the whole checking in process left me a little uneasy. I didn't appreciate writing credit card details on a slip of paper to be charged for the parking. I think if this is to be continued to be offered as an apartment then perhaps something a little more professional may be in order. Parking was a case of following a man walking through a maze of pillars and Cars to the approved bay. The apartment itself whilst the bathrooms were catered for with toiletries the front bathroom had a distinct smell of sewage. Patches of damp on the flooring also in corridor and kutchen. Probably Wouldn't stay here again.
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Simon

Worth a stay
Not to bad, well kept but a touch worn.
Se hospedó 1 noche en julio de 2017
Thank you for the feedback

6/10 Aceptable

Steven

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Being an apartment I needed my own breakfast stuff. I forgot to buy the day before and the convenience store didn't open at 09:00, so I had 6 slices of dry toast...my fault I know...just frustrating that a store didn't abide by its own opening times
Se hospedó 1 noche en junio de 2017
Thank you for staying with us.

8/10 Bueno

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice apartment, could do with aircon...
First stay in gateway apartments and it was very good. Spacious place, well equipped, good location and lovely balcony. Little bit of confusion on check-in as I wasn't sure where to go, had to contact the property managers and wait for someone to come and meet me. It was also lovely weather in late May but this made the apartment incredibly hot throughout the day and at night, even with windows fully open - there was no air conditioning.
Se hospedó 3 noches en mayo de 2017
Thank you for staying with us

8/10 Bueno

Wayne

Le gustó: Limpieza, personal y atención
Thank you for your feedback

8/10 Bueno

Marc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gateway Apartments
The apartment was clean and very central. They also accommodated a late check in which was helpful.
Thanks for the feedback

10/10 Excelente

Geoffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thank you for your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really enjoyed
Thank you for your feedback.

2/10 Terrible

Stuart

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don't tell them you smoke!!!
Mentioned that I was a smoker and asked for a balcony which didn't go down well! The hotel rang me every day askin if I wanted to cancel the room, I told them on several occasions that I didn't want to cancel as it was non-refundable!! The day before my stay I received a call tellin me there had been a water leak in the hotel an I had to be relocated!!! I found this all very suspicious!! I would never book to stay at the gateway again an would recommend, if you've are a smoker, you don't inform them of that fact!! as they clearly don't want smokers stayin in their hotel!!

2/10 Terrible

James, Chesterfield

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dirty and in need of refurbishment
The room was dirty and in need of refurbishment. We didn't like it so asked for our money back and booked a different hotel. That's all you need to know really.

10/10 Excelente

Nicole & Bob, Sheffield

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely apartment in Leeds
The gentleman who dealt with us was really lovely and accommodating. The apartment was clean, spacious and modern. It was fully equipped with everything you could possibly need for a city break. Although we only stayed for one night we would have been happy to stay for much longer.

10/10 Excelente

Peter, London

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
working stay
I stayed for four nights on a work stay, the flat was really well presented and the team were really helpful. I would definitely stay again.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

2/10 Terrible

Claire, Cumbria

No le gustó: Personal y atención
Terrible for female travelling alone!
I booked this as a "Secret hotel" on Expedia - so beware....a secret hotel may actually be apartments with no restaurant, no reception area to safely check in. Fine if you actually want to stay in an apartment. I didn't and Expedia refused to cancel my booking when I realised where I was staying, moments after my payment had been taken. The apartment itself was fine - clean, slightly strange layout but ok. The check in process was shocking. As a woman travelling alone, I had to phone when I arrived so that someone could meet me and take me to my apartment. I stood on my own outside at 9;30 pm on a cold night for about 5 mins until a man approached me with his hood up. He showed me no ID, took me up to my apartment, showed me around (at this point I felt very vulnerable indeed - alone, in a room with a complete stranger!!). he then asked for my credit card details to fill in on a piece if paper. I queried this as full payment was taken at the time of booking. He said it was to cover any damage to the apartment. I refused to put my credit card number, expiry date, security code on a paper form which could have been used by anyone! of course I felt even more vulnerable as I was arguing with this man, on my own, in the apartment. Eventually he phoned his boss who took my card info and "put it straight into his computer" (I hope!)

10/10 Excelente

Chris, Midlands

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Business Convert
I am a convert. I stay in hotels approx 15 times per month. This is my first apartment stay. It was superb. The welcome, chaperoned guide to my parking space,then my apartment was exceptional. Full instruction given on how to set up WiFi, use the appliances and information on the neighbourhood. The room was spotless and had every comfort that could reasonably expected.

8/10 Bueno

Sharad, London

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Wonderful Stay. Definitely book again in future.

10/10 Excelente

Mak Rahman, Coventry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One of the best place I stayed in a while
Top quality customer service from the guys at Gateway. Apartment was excellent with a balcony view :-) I was so impressed, I rebooked for another night the following day. Keep up the good work

10/10 Excelente

Steve, London

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location for a familiy break
Nice 2 bedroom apartment in the centre of Leeds with underground parking. We have a very relaxing and enjoyable break !

10/10 Excelente

whitea, Reading

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Surprise
We got a fantastic deal on this apartment, and the staff that met us to show us to the parking space and to our room was very helpful and knowledgeable of the area. Well worth booking, and I will be doing so again in the future.