2/10 Terrible
Tamara P., Ladd, USA
1 feb. 2026
10 minutes before check in we were notified of frozen pipes. According to the repairman that happened to stop by this was an issue since the morning. We were offered to stay at the unit with no running water, or 2 other properties. We are seniors and chose 1 ground level and downtown for a reason. 1st unit was a loft above a garage, unacceptable. The last choice was a unit with steps to the front door and not in town. We took it because we had no other choice. I asked the associate that was helping us to please call me twice. She would only communicate by text. I tried to call and no one would answer. The unit was ok, but not what we wanted. I asked for a credit and was told the unit was more expensive so the only thing she could do was charge us the original unit price. I feel we should get more of a refund for all of the running around and time that was wasted.
Tamara P.
Se hospedó 3 noches en enero de 2026













