2/10 Terrible
Darcie R.
2 may. 2024
No le gustó: Limpieza
DANGEROUS AND MISLEADING
-UNRESPONSIVE HOST
-Incomplete address requiring local shop keepers help to locate the unit, and to get luggage and groceries to the apartment
-Unit is on 4TH FLOOR, which takes EIGHT flights of stairs to get to and there is NO ELEVATOR.
-The bedroom is up an old, narrow, slippery, wooden staircase with NO LIGHTS and NO HANDRAILS. There was no way I was going to let my 81 year old mother use those stairs in the day or night! They were incredibly dangerous!
-Two of the lamps in the bedroom did not work. There was no lighting in the upstairs hallway and no lighting on the staircase as mentioned above. The lamp in the dining room did not work. One of the lamps in the living room did not work. All in all, about 1/2 of the lamps were not in working order and there was no overhead lighting at all.
-The bathroom was on first floor and was gross with mold and a dirty tub.
-The kitchen was old and rusty.
-There was no blanket or pillow for the first floor pull out couch.
We did not stay in this apartment. We were forced to get a hotel room instead, losing money on both this rental AND the groceries we purchased for the week on the way to the apartment.
I am both a VRBO premier host and a frequent VRBO guest. I have always had a wonderful experience with VRBO until this vacation. I have spent HOURS on the phone and emailing with VRBO during my vacation for some kind of resolution - which has yet to happen.
Darcie R.
Se hospedó 5 noches en abril de 2024