Alimentos y bebidas

Opiniones sobre Hotel Residence Marilar

3 out of 5
Hotel Residence Marilar
Calle Coronel Caamaño Deño, Playa las Ballenas, Las Terrenas

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 8 de 17 opiniones" "
Evaluación: 8 - Bueno. 5 de 17 opiniones" "
Evaluación: 6 - Aceptable. 1 de 17 opiniones" "
Evaluación: 4 - Mediocre. 1 de 17 opiniones" "
Evaluación: 2 - Terrible. 2 de 17 opiniones" "

7,2/10

Limpieza

7,6/10

Personal y atención

7,4/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JOSE

Se hospedó 10 noches en febrero de 2023
Respuesta de Luca el 25 feb. 2023
Hi Jose,thank you for the good evaluation, we are glad to know you enjoy your stay.We hope to see you again on the beach.

10/10 Excelente

Giuliana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
el hotel da al mar y disfruta de una vista maravillosa, el personal es educado y conocedor... ¡Se lo recomiendo a todo el mundo!
Se hospedó 2 noches en febrero de 2022
Respuesta de Yeniffer el 12 feb. 2022
Gracias por visitar nuestro paraíso, le esperamos con gusto en una próxima estadia. Saludos, Yeniffer

10/10 Excelente

Nick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location by a beautiful beach with great swimming and dining options within easy reach. Apartment was spacious and clean with great views. Staff were very friendly and helpful. We had a very relaxing and enjoyable 7 days.
Se hospedó 7 noches en abril de 2024
Respuesta de Luca el 28 abr. 2024
Good morning Nick,thank you for the good evaluation and the nice words.We are glad to know that you enjoyed your stay.

10/10 Excelente

Régent

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Le Marilar. Quel place à rester face a la mer, petit déjeuner au Eden fourni ( a prendre absolument le dominican )D'une propreté incomparable, j'étais dans un 3 et demi avec cuisine et tout ce qui est nécessaire pour faire une bonne bouffe. Grand lit king hyper confo. Air clim silencieuse! A conseiller le carbonara au Colibri le meilleur en ville!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Luca el 14 dic. 2023
Bonjour Danielle,merci pour votre bonne évaluation, nous sommes heureux de savoir que vous avez apprécié votre séjour.Nous espérons vous voir bientôt.

10/10 Excelente

juan u.

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything
Se hospedó 1 noche en agosto de 2023
Respuesta de Marilar el 20 ago. 2023
Muchas gracias por tu evaluacion, esperemos tenerlos pronto nuevamente como huespedes

6/10 Aceptable

Luis

No le gustó: Limpieza
hot water not provided
Se hospedó 2 noches en julio de 2023
Respuesta de Marilar el 1 ago. 2023
lo sentimos por el inconveniente, si lo sabiamos hubiesemos enviado el mantenimiento para resolver el problema, esperamos tenerlo de nuevo como huespedes y ofrecerle un servicio perfecto

2/10 Terrible

Melissa

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The place was not so clean, the staff was rude and there was rouches on the apartment
Se hospedó 2 noches en mayo de 2023
Respuesta de Lara el 7 jun. 2023
I apologize for what happened. Due to an error made by our receptionist, I discovered that they gave you an apartment that was not listed to rent and that by this reason it was not perfectly clean.If you had told us immediately, we could have quickly solved the problem, possibly even replacing the apartment with one of the others available.

10/10 Excelente

georganne

Se hospedó 4 noches en marzo de 2023
Respuesta de Luca el 4 abr. 2023
Hi Georganne,thank you very much for the good evaluation, it is important for us.We are glad to know that you enjoyed your stay.

8/10 Bueno

Linda

Se hospedó 7 noches en febrero de 2023
Respuesta de Luca el 4 abr. 2023
Hi Linda,it is nice to know you enjoyed your stay, it is important for us.

10/10 Excelente

maximo

Se hospedó 1 noche en febrero de 2022
Respuesta de Luca el 22 feb. 2023
Hola Máximo,gracias por su buena evaluación, nos alegra saber que disfrutó de su estadía.

10/10 Excelente

janet

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place!
Great location, many bars and restaurants within walking distance. Beautiful pool, everything very clean. No English spoken, so have your Google Translate ready. Nice wide beach. The road can be a little noisy at times. We felt very safe. Our first evening somehow my passport fell out of my purse on a lounge chair when we got up to take a walk. The groundskeeper turned it in, i was so thankful! Breakfast is a large buffet on the beach at the Colibre, a 30 sec walk.
View from 1st floor room
Se hospedó 3 noches en diciembre de 2021
Respuesta de Luca el 8 dic. 2021
Hi Janet, thank you for your nice feedback, it is important for us. We are glad you enjoyed your stay and we hope to see you soon back.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was older and dirty looking. We did not even stay after checking in we left after 15 minutes. After complaining to the host and manager they argued with me that it was the best hotel on the beach. They wouldn’t refund any money. The family and I will never go back again.
Se hospedó 1 noche en junio de 2021
Respuesta de Slainy. el 29 jun. 2021
Good afternoon, we do not understand the reason for your comment, the building is almost new it is only 6 years old. the apartments have an old style. we were checking and the apartment was no dirty. Due to the cancellation policy we did not make the refund.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Great location on the beach and rooms are decent with nice terrace. Second time staying there. First time AC didn’t work, this time it worked in living area but we did not get cold air in bedroom. At 90 degrees it stays hot at night. Not great sleep in those conditions ;) if heat doesn’t bother you you’re fine… Staff / owner doesn’t seem to be too concerned about this.
Se hospedó 1 noche en junio de 2021
Respuesta de Luca el 17 jun. 2021
Good morning, thank you for the nice feedback and for visitng us. We are sorry for the problem with AC, but we can assure you that we try to solve problems as soon as possible, unfortunately in las terrenas is not easy to find technicians who arrives in few hours. We hope in your next stay everything will be alright.

8/10 Bueno

Nunzio, Torino

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bellissima vacanza appartamento ottimo

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
On the best beach in Los Terranas.
Owner can be grumpy but his helper, Simon, who also speaks english, is absolutely professional, polite and pleasant to work with. If you're offered a *free* upgrade, don't take it. You will be asked to pay a surcharge the next day or move to what you booked initially which is annoying. We had to move the 2nd because we took the bait. This hotel is just close enough to be within walking distance of downtown (approx 20 minutes). Would come here again.
Respuesta de Marilar el 20 jun. 2015
Thank you very much for the positive review. the "free upgrade" wan't meant to be a bait, simply we ran out of single bedroom apartments since we had a booking mistake and so we had to let you in a double room for one night. i'm really sorry if you red that as a bait to get some extra money from you. we'll be glad to have you here again as soon as you want, thanks for your staying and review.

4/10 Mediocre

Jean-Christophe

No le gustó: Limpieza

8/10 Bueno

sol, Kbh

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Søde hjælpsome medarbejder
Det var et rigtigt godt sted/værelse specielt for børn medarbejderne er meget venlige og hjælpsome
Respuesta de Marilar el 21 feb. 2015
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