I did not get what I paid for and no efforts were made to make me whole! Queen premium is advertised with a walkout and apparently not all of them have it. The rate should be different for rooms without a walkout. Not only that, both of our windows were blocked by the other building. I.e. once you open your window, you immediately see a wall, no sunlight at all. Would not go here again, for the steep price and this experience it’s a no from me. Especially avoid room 232.