Caja de seguridad en la habitación y escritorio

Opiniones sobre Quality Inn Lakeland North

2.5 out of 5
Quality Inn Lakeland North
3260 US Highway 98 N, Lakeland, FL

Opiniones

6,4
Evaluación: 10 - Excelente. 208 de 1002 opiniones" "
Evaluación: 8 - Bueno. 277 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 188 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 148 de 1002 opiniones" "
Evaluación: 2 - Terrible. 181 de 1002 opiniones" "

6,8/10

Limpieza

7,4/10

Personal y atención

6,2/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

5,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Kenia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La cafetería estaba en remodelacion
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 9 ene. 2024
Hello Kenia,We regret to hear that the café was undergoing renovations during your stay. Our team is constantly striving to improve our facilities to better serve our guests. We apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future to experience the upgraded café firsthand.

8/10 Bueno

Carlos Alberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 28 dic. 2023
Hello Carlos Alberto,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to welcoming you back in the future.

2/10 Terrible

Rosa

Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 6 dic. 2023
Hello Rosa,We're sorry to hear that you didn't have a satisfactory experience during your stay. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. We value your feedback and would appreciate the opportunity to make it right.

4/10 Mediocre

Carmen

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrible!! Nos toco el segundo piso pero todo el pasillo huelia a cigarrillo y el cuarto huelia a hongo. Nos cambiaron al primer piso pero las llaves del lavamano cayendose, el desague de la bañera estaba rota. El plafon de la entrada al cuarto estaba liqueando. Poca empatia de los empleados del counter en la mañana. La maquina del Ice del primer piso no servia.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 18 oct. 2023
Hello Carmen ,We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

10/10 Excelente

Maria

Le gustó: Personal y atención
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 28 jul. 2023
Hello Maria,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

8/10 Bueno

Enoelsi

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Me gusto mucho que la habitación tenía puerta para la piscina
Se hospedó 2 noches en junio de 2023
Respuesta de Manager el 12 jun. 2023
Hi Enoelsi,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

2/10 Terrible

Carlos E.

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrible experience and the price too high
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 4 abr. 2023
Hello Carlos E., Thank you for your feedback, nightly rate changes depending on multiple factors such as date of the reservation, if there are upcoming events and etc. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 Excelente

Juan

Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 13 mar. 2023
Hello Juan,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terrible

Gustavo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El peor Hotel en muchos años
Pésimo Hotel, olor insoportable en pasillos y ascensor, mal olor dentro de la habitación, habían chiripas en el baño, es el peor hotel que me he quedado en muchos años, jamás volvería.
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager el 10 feb. 2023
Hello Gustavo, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

10/10 Excelente

Melbin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicación
Respuesta de Manager el 20 ene. 2023
Hello Melbin,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.

2/10 Terrible

Yanilda, Aguada

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Pague un depósito en efectivo en el check inn y Al hacer check out el empleado no quiso devolverme el dinero. He llamado varias veces quedaron en enviarlo y sólo son mentiras. No hubo motivo para que retuvieran el dinero. Supuestamente finanzas lo envió hace tres semanas pero solo es una excusa para darle largas al asunto Son los peores en servicio al cliente
Se hospedó 2 noches en agosto de 2022
Respuesta de Manager el 4 oct. 2022
Hello Yanilda,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Please do come see us again.

4/10 Mediocre

Ruben

Se hospedó 4 noches en marzo de 2022
Respuesta de Manager el 13 mar. 2022
Hello Ruben, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

4/10 Mediocre

Daniel

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2022
Respuesta de Manager el 15 feb. 2022
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

8/10 Bueno

Yusmila

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Manager el 8 may. 2022
Hello Yusmila, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bien
Se hospedó 1 noche en septiembre de 2021
Respuesta de Manager el 17 sept. 2021
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4/10 Mediocre

Zulma

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2021
Respuesta de Manager el 14 may. 2021
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very excellent
Se hospedó 2 noches en abril de 2021
Respuesta de Manager el 6 may. 2021
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2/10 Terrible

Sujeily

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2021
Respuesta de Jason, Manager el 17 feb. 2021
Sorry for the inconvenience caused.

8/10 Bueno

Jorge j

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Todo bien excepto en el desayuno. Persona muy desagradable atendiendo el lugar muy irrespetuoso el personal del front desk muy bueno .
Se hospedó 1 noche en enero de 2021
Respuesta de Manager el 1 may. 2021
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our front desk. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excelente

jose luis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gracias al personal del lobby
Se veia limpio solo las cortinas de la ventana estaban sucias yo solo estube una noche y sali antes de las 9am del siguente dia , y si piensas en desayuno eso si no habia nada muy pobre y decidi mejor ir a otro lugar a desayunar , muchas cosas no se podian usar supuesta mente por el virus , pero bueno esa es otra historia
Se hospedó 1 noche en diciembre de 2020
Respuesta de Jason el 14 dic. 2020
Sorry for the inconvenience caused.

6/10 Aceptable

Miguel

Le gustó: Personal y atención
No le gustó: Limpieza
Personal muy agradable poca higiene
Se hospedó 8 noches en noviembre de 2020
Respuesta de Manager el 1 may. 2021
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

8/10 Bueno

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estadia con esposita
Experiencia muy buena exelente hotel muy limpio y muy comodo
Se hospedó 1 noche en noviembre de 2020
Respuesta de Manager el 1 may. 2021
Thank you for your review and comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.

10/10 Excelente

Daysi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ecxelente todo bien trato servicio e instalaciones
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Angel, Lakeland

Le gustó: Limpieza, personal y atención
Todo muy limpio Organizado Buena representacion Atencion imediata Todo bien organizado Lo eecimendaria
Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Felicita

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno limpio buen servicio cómodo
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpia las habitaciones y buen trato y amplio estacionamiento
Se hospedó 3 noches en diciembre de 2018

8/10 Bueno

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice...
It was a good deal for the money i paid. Everything was fine but the beds arent that comfy. Lots of places to visit, lots of fastfood and restaurant choices.

6/10 Aceptable

Andrea , North Carolina

Agradable cerca de Disney y tiendas locales
El hotel es limpio, necesita una renovación en los baños. Pero es limpio.
Se hospedó 2 noches en enero de 2018

6/10 Aceptable

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel precario, solo lo use para darme un baño y dormir una noche. Sin buenos servicios alrededor
Se hospedó 2 noches en septiembre de 2017

8/10 Bueno

Teresa L

No le gustó: Estado de la propiedad e instalaciones
There was no shower curtain in the bathroom and they need to give you a earning it a 100 deposit on top of room fee
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 21 may. 2024
Hello Teresa L, We apologize for any inconvenience you may have experienced during your stay. Your feedback regarding the shower curtain and deposit requirement has been duly noted for future improvements. If you have any further concerns, please feel free to reach out to our management team for assistance.

4/10 Mediocre

Melinda

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Dingy. Dirty walls, mold in bathroom. I did not feel safe being outside in that area.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 17 may. 2024
Hello Melinda, We are sorry to hear about your experience and appreciate your feedback. Your comments will be shared with our team for further review and improvement. Our guests' safety and comfort are our top priorities, and we take all feedback seriously to ensure a pleasant stay for future guests.

10/10 Excelente

Ashley

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I like they keep it clean
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 17 may. 2024
Hello Ashley,Thank you for appreciating our cleanliness standards during your stay! We strive to maintain a high level of cleanliness for all our guests to enjoy their time with us. We can't wait to serve you again.

8/10 Bueno

William(Bill)

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very friendly
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 14 may. 2024
Hello William(Bill),We are delighted to hear that you found our staff to be friendly during your stay. Our team takes pride in providing excellent service to all our guests. If you have any further feedback or would like to share more about your experience, please don't hesitate to reach out to us.

8/10 Bueno

Marcelo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is goood just no breakfast just bags but it’s ok
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 14 may. 2024
Hello Marcelo,We appreciate your feedback and are pleased to hear that you had a good stay overall. For any future visits, feel free to contact our management team to discuss your breakfast preferences. Thank you for choosing to stay with us.

4/10 Mediocre

Ja’Dayshia

No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 14 may. 2024
Hello Ja’Dayshia, We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back for an improved experience in the future.

2/10 Terrible

Luis, Somerset

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The rugs and furniture were full of filth! The experience was horrible overall. It was super stuffy in the roo
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Luis, We appreciate your feedback regarding the cleanliness of the rugs and furniture during your stay. Your comfort is important to us, and we apologize for the inconvenience caused by the stuffiness in the room. We have shared your comments with our housekeeping team for their immediate attention.

4/10 Mediocre

Lacy

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was dirty. I wouldn't stay here again.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 6 may. 2024
Hello Lacy,We're sorry to hear about your experience. Your feedback will be shared with our team for improvement. We encourage you to reach out to our management to address any further concerns.

4/10 Mediocre

Sueann

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
staff mislead customers that breafast will be at 7, did not informed the customer that because they are under renovation the dinning will not be open. breakfast in a brown paper bags like they are given to homeless people. No hot water in the rooms and they didn't apologize to customers.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 6 may. 2024
Hello Sueann,We apologize for any inconvenience experienced during your stay. We recommend guests to verify breakfast timings with our front desk. We apologize for any temporary inconveniences due to renovations but hope you enjoyed the breakfast offerings provided. We appreciate your feedback regarding the hot water issue, and we will address this with our team.

6/10 Aceptable

Teresa

Viajó con su familia
The carpet dirty. Unpleasant smell in hallway
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager el 6 may. 2024
Hello Teresa,We appreciate you sharing your feedback and apologize for any inconvenience caused during your stay. Our team will address the issues mentioned to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.

8/10 Bueno

Francisco

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 21 may. 2024
Hello Francisco, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Mediocre

Juan

Viajó con su familia y niños pequeños
No le gustó: Servicios, estado de la propiedad e instalaciones
Very old and creepy
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 1 may. 2024
Hello Juan, We appreciate your feedback and regret to hear about your experience. Your comments will be shared with our team for further review and improvement. If you have any further concerns, please don't hesitate to contact our management team directly for further assistance. Thank you for sharing your thoughts with us.

2/10 Terrible

Antonio

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
No hot water the first couple days of my stay. Paint on walls chipping, floor / carpet looks dirty, overall appearance isn’t the best.
Se hospedó 4 noches en abril de 2024
Respuesta de Manager el 1 may. 2024
Hello Antonio, We appreciate you sharing your feedback with us. Your comments have been noted and will be shared with the relevant teams for their review and improvement. Your experience is valuable to us as we strive to enhance our services for all guests.

4/10 Mediocre

paul

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Older facility and room. Def needs some renovation. Details were lacking.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello paul,We appreciate your feedback and will share it with our team for future improvements. If there's anything else you'd like to share, please don't hesitate to contact us.

10/10 Excelente

Isaac

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
lovely in all areas
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Isaac,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another wonderful experience.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What started out as a horrible night at a different hotel turned into a very pleasant stay here. The staff was very nice as soon as I arrived and even with it being very late in the evening they were super friendly. The room was very clean and after a long day of traveling, the bed was so comfy. Overall I was very satisfied with my stay and if I have to take a trip back down to Lakeland this hotel is definitely on my list to stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Michael, We are thrilled to hear that your experience with us turned your trip around! Our team takes pride in providing excellent service, even during late hours. It's great to know you found your room clean and the bed comfortable for a good night's rest. We appreciate your feedback and look forward to welcoming you back on your next trip to Lakeland.

8/10 Bueno

Linda

Viajó con su familia
Le gustó: Personal y atención
Overall good
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Linda,We're delighted to hear you had a positive experience during your stay. Your feedback is very valuable to us as we strive to provide exceptional service to all our guests. Should you have any further comments or suggestions, please feel free to contact our management team. Thank you for choosing to stay with us.

10/10 Excelente

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was adequete for my needs.
Se hospedó 4 noches en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Greg,We appreciate your feedback and are glad to hear our hotel met your needs during your stay. Feel free to reach out to our management if you have any suggestions or further comments to share. Thank you for choosing to stay with us.

6/10 Aceptable

Marcus

No le gustó: Estado de la propiedad e instalaciones
The property needs full renovation.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 19 abr. 2024
Hello Marcus, We appreciate your feedback and will share it with our team for consideration. Our goal is to continuously enhance our guests' experience. Thank you for bringing this to our attention.