House was nice as seen in pics. Nancy was kind and communicated well. However, 1st day killed a bug in the Master bed, 2nd day killed two bugs, 3rd day killed one bug. After internet research and image comparisons, the bugs looked a lot like bedbugs. Communicated with Nancy about them. Sent a picture. She explained that unfortunately, it won't help, as bugs are common in Tahoe. Nancy asked if we could catch one and leave it under the sink. We did the morning we left. Unfortunately, my sister's family uncomfortably slept in the living room from Wed-Fri night in case our suspicion was valid. Nancy investigated the Saturday we left. She checked all beds. Bugs were only found in the Master bed's box spring. Replied, she "does think" they are bedbugs, but couldn't confirm cause she wasn't an expert. Eventually, Nancy communicated that the exterminator said they were "bugs" but couldn't verify the name of the different bugs. Shouldn't the expert know? We went home feeling uncomfortable. Once home, did everything we needed to do to make sure we didn't take the "bugs" and/or eggs home. Washed everything in extreme heat. Nancy was apologetic. She refunded only $500 because we stayed there. But we felt we had no choice but to do so. Where would we have stayed? It's not like we could have gotten another house. Bedbugs obviously ruined our stay there. I don't think we will stay at a VRBO again. After that fact, I think we should have left the house and asked for a full refund from VRBO.