Terraza o patio

Opiniones sobre The Town House Lodge

2.5 out of 5
The Town House Lodge
2267 Saranac Avenue, Lake Placid, NY

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 305 de 399 opiniones" "
Evaluación: 8 - Bueno. 80 de 399 opiniones" "
Evaluación: 6 - Aceptable. 12 de 399 opiniones" "
Evaluación: 4 - Mediocre. 1 de 399 opiniones" "
Evaluación: 2 - Terrible. 1 de 399 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ana

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
our room was pleasant- just a bit confusing as no check in lol so it was a bit confusing. they are doing some upgrades so they have some containers on the property but other than that great stay! would def stay again
Se hospedó 1 noche en septiembre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi Ana, Thank you for your review, we are a contactless check in, I hope that it wasn’t to confusing. We hope to see yo you again soon

10/10 Excelente

Louis-Charles

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
X
Se hospedó 1 noche en abril de 2024
Respuesta de Town House Lodge by Weekender el 30 abr. 2024
Thank you for your rating, we appreciate your support and hope to see you the next time you are in the area.

10/10 Excelente

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean modern hotel!
Se hospedó 2 noches en abril de 2024
Respuesta de Town House Lodge by Weekender el 28 abr. 2024
Hello Andrew, Thank you for taking the time to leave a review, we truly appreciate your support and hope to see you the next time you are in the area,

10/10 Excelente

Jenny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a perfect spot and quiet.
Se hospedó 2 noches en abril de 2024
Respuesta de Town House Lodge by Weekender el 28 abr. 2024
Jenny, Thank. you for your review, glad to hear you enjoyed your time, hope to see you the next time you are in the area,

10/10 Excelente

Brent

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, nice room. Radio is a nice touch!
Se hospedó 1 noche en abril de 2024
Respuesta de Town House Lodge by Weekender el 28 abr. 2024
Hello Brent, Thank you so much for taking the time to leave a review, glad you enjoyed the radio playing. We hope to see you the next time you are in the area.

10/10 Excelente

Reiner

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great and very very comfy
Se hospedó 3 noches en abril de 2024
Respuesta de Town House Lodge by Weekender el 28 abr. 2024
Hello Reiner, Thank you so much for taking the time to leave a review, We hope to see you the next time you are in the area!

10/10 Excelente

Stephanie

Viajó en grupo
This was a perfect match for our group of four visiting the Olympic sights. Facilities were super clean, beds and linens very comfortable, and we enjoyed gathering in the morning for breakfast in the lodge area which was stocked with all necessities. I loved the self checkin and locks which need no keys! Easy to walk into town for restaurants or sights. The Sunday morning walk around Mirror Lake was perfect before getting on the road. Thanks for a lovely stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Town House Lodge by Weekender el 16 abr. 2024
Thank you so much for your kind words! We're thrilled to hear that our facilities were a perfect match for your group's needs. We take pride in maintaining a clean and comfortable environment for our guests, and it sounds like we hit the mark with you! We're glad you enjoyed the comfortable beds and linens, as well as the convenient breakfast setup in the lodge area. Our self-check-in system and keyless locks are designed to make your stay as seamless as possible, and we're happy to hear that you found them easy to use.We're also delighted to hear that you enjoyed the beautiful surroundings, including the walk around Mirror Lake on Sunday morning. It's a truly stunning spot, and we're lucky to be located so close to it.Thanks again for choosing us for your stay, and for taking the time to share your positive review. We hope to welcome you and your group back again soon!

10/10 Excelente

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cute room, good location and easy check-in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Town House Lodge by Weekender el 6 abr. 2024
Hello Cynthia, Thank you so much for taking the time to leave a review, we truly appreciate your support and hope to see you the next time you are in the area.

8/10 Bueno

Geneviève

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nous avons adoré notre séjour. Super bel hotel, bien entretenu. Nous avons apprécié avoir accès à la cuisine commune. Nous y retournerons c'est certain!
Se hospedó 1 noche en marzo de 2024
Respuesta de Town House Lodge by Weekender el 3 abr. 2024
Genevieve, Thank you for your reviw, I am glad to hear that you enjoyed your stay. Hope to see you the next time you are in town!

8/10 Bueno

Ivan

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very nice rooms and comfortable bed. Firewood provided for free. Only downside our room was not cleaned but we called and was fixed within 30 minutes.
Se hospedó 1 noche en marzo de 2024
Respuesta de Town House Lodge by Weekender el 3 abr. 2024
Hello IvanThank you for taking the time to leave a review, I am glad to hear that they got your room taken care of for you. we hope to see you the next time you are in the area.

8/10 Bueno

Toula

Se hospedó 1 noche en marzo de 2024
Respuesta de Town House Lodge by Weekender el 28 abr. 2024
Thank you for taking the time to rate your stay, we appreciate your support and hope to see you the next time you are in the area,

8/10 Bueno

edward

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
stairs to room
Se hospedó 2 noches en marzo de 2024
Respuesta de Town House Lodge by Weekender el 3 mar. 2024
Hello Edward, Thank you for taking the time to leave a review. We hope to see you next time you are in town. I do see that that the room you booked was on the second floor. Next time If you would like a downstairs unit please don't hesitate to give a call, I am happy to try and accommodate special requests.

4/10 Mediocre

Jonathan

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Not horrible but quite a bit wrong with remodel of the apartment.. missing moldongs no smoke detectors etc...
Se hospedó 1 noche en febrero de 2024
Respuesta de Town House Lodge by Weekender el 29 feb. 2024
Thank you for taking the time to share your feedback about your recent stay at our motel. We appreciate your honest comments and apologize for any inconvenience you experienced during your stay.Regarding the issue with the smoke detector in the living room, we apologize for the oversight. It seems that, the smoke detector was inadvertently placed on the TV table instead of being mounted on the wall mount as it should have been. We apologize for this mistake and have taken immediate action to rectify it. The smoke detectors in the bedrooms were correctly installed, and we apologize if they were not easily visible to you during your stay.In regards to the missing moldings, we apologize for any confusion. When we remodeled the apartment, we made a conscious decision to preserve some of the original character of the house by not installing moldings in certain areas. We understand that this may not have met your expectations, and we apologize for any disappointment caused.We appreciate your business and the time you took to leave a review. Your feedback is important to us as we continuously strive to improve our accommodations and services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Thank you again for your feedback.Best regards,

8/10 Bueno

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Motel was very clean and nicely decorated. The bed was very comfortable. The only issued we had was the room next door playing music very loudly - rooms not very soundproofed. However, staff responded quickly and resolved the issue.
Se hospedó 1 noche en febrero de 2024
Respuesta de Town House Lodge by Weekender el 24 feb. 2024
Thank you for choosing our motel for your stay! We're delighted to hear that you found our property clean and nicely decorated, and that the bed provided you with a comfortable night's sleep. We apologize for the inconvenience caused by the noise from the room next door. We understand how important a peaceful and quiet environment is for a relaxing stay. However, we're glad to know that our staff responded promptly and effectively to resolve the issue for you. We appreciate your feedback and will take it into consideration as we continue to enhance our guests' experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future!

10/10 Excelente

Sydney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Town House Lodge by Weekender el 20 feb. 2024
Hi SydneyThank you for taking the time to rate us! Hope to see you again soon

8/10 Bueno

Stephen

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The bed and pillows were VERY comfortable. At this time of year it was quiet. Room looked as if it was recently upgraded (molding still not painted). Close to the main street so is walkable. Early check in was available and app worked welI for opening door (no need for door key). Would recommend moving the coat rack by the door instead of it hanging over the refrigerator area where the coffee maker is located. Longer items hit the coffee maker. Hair dryer should be moved. Current location barely allows you to see in the mirror (cord to short). The TV remote did not work. Couldn't see the Big Game. Asked the office the first day and the woman couldn't assist. Sent message on the app that wasn't responded to.
Se hospedó 3 noches en febrero de 2024
Respuesta de Town House Lodge by Weekender el 15 feb. 2024
Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found our bed and pillows to be comfortable and that you appreciated the quiet atmosphere during your visit. We also appreciate your observation about the recent upgrades to the room.Regarding your suggestions, we will definitely consider moving the coat rack to a more convenient location and adjusting the placement of the hair dryer for better accessibility. We apologize for the inconvenience you experienced with the TV remote and will ensure that our team addresses this issue promptly.Thank you again for your feedback, and we hope to welcome you back to our establishment soon!

10/10 Excelente

Melissa

Se hospedó 1 noche en enero de 2024
Respuesta de Town House Lodge by Weekender el 15 feb. 2024
Hi MelissaThank you for the review, hope to see you the next time you are in the area.

8/10 Bueno

Nadya

Se hospedó 1 noche en enero de 2024
Respuesta de Placid Bay Hotel by Weekender el 25 ene. 2024
thank you

10/10 Excelente

Leah

Viajó con mascotas
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Town House Lodge by Weekender el 13 ene. 2024
Hello Leah, Thank you for taking the time to leave a review, we appreciate your support and hope to see you again the next time you are in town.

2/10 Terrible

Crysten

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was suppose to recieve an email wuth room number and code, didnt recieve any info and there was no one in the office... NEVER AGAIN!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Allison el 30 dic. 2023
Good morning Crysten, Thank you so much for your feedback. As you booked through one of our 3rd parties (Expedia), you would have received an email via their email portal. I just double checked and see that an email was sent out yesterday afternoon with your room number and code in the Expedia portal (which should go directly to your personal email). Our model at Weekender is much more streamlined than a typical hotel experience. We do not staff our front desk 24 hours and send all information electronically, allowing our guests a more efficient arrival experience. I'm sorry we weren't able to host you this time, but I do hope that you'll give us another opportunity in the future as we offer a great product and experience for our guests who stay with us! Respectfully, Allison Barnette, Director of OperationsWeekender Hotels

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room was great- big comfortable. Mini kitchen and fridge. Close to town.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Allison el 30 dic. 2023
Thank you for being our guest! I'm so happy to hear you enjoyed your time with us, and we look forward to hosting you again!

10/10 Excelente

Lisa

Se hospedó 1 noche en diciembre de 2023
Respuesta de Town House Lodge by Weekender el 13 ene. 2024
Hello LisaThank you for your review, we truly appreciate your support and hope to see you the next time you are in the area.

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful Place!
I was extremely impressed with this stay. We arrived early around 1 pm on Sunday December 16th and they made arrangements to accomodate our early arrival. The room was spacious, impeccably clean, and it was the first time that I slept like a baby away from home. The location is perfect when visiting Lake Placid in the winter as everything is within walking distance. When I first walked into the room there was light jazz music playing from the smart ipad which functions as an alarm clock and live weather monitor. The room is beautiful with wood paneling and recessed lights, plush white bedding, an incredibly modern bathroom with a very large shower, and very nice kitchenette with fridge, microwave, utensils, coffee mugs, plates, glassware, kitchen sink, sponge, and dish detergent. The TV allowed me to watch cable and every streaming site including YouTube, Netflix, and a host of others. What a great touch! This place is extremely pet-friendly as both the manager and another employee took the time to welcome my adult Belgian Malinois. The room was so big that her pet bed was able to be in the middle of the floor with ample room to walk easily around it! They also supply you with a nice rubber mat that pet-owners know is a Godsend to place food and water bowls. The 2 sweetest touches were that they supplied us with Starbucks coffee pods and Beekman soap. There is a community kitchen stocked with an oven, burner top, and pots & pans. I will definitely be visiting again soon!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Town House Lodge by Weekender el 29 dic. 2023
Hello PatriciaThank you so much for taking the time to leave a review, and that you noticed the small details. We hope to see you again soon.

8/10 Bueno

Ron

Se hospedó 3 noches en diciembre de 2023
Respuesta de Town House Lodge by Weekender el 31 dic. 2023
Hello Ron, Thank you for taking the time to leave a review, we truly appreciate your support and feedback. Hope to see you next time you are in the area.

10/10 Excelente

Elizabeth, Ballston Lake

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Town House Lodge by Weekender el 29 dic. 2023
Thank you Elizabeth for taking the time to leave a review, We hope to see you next time you are in town.

8/10 Bueno

Clint

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The contactless checkin was good, but the wifi password was nowhere to be found. We were unable to contact anyone either. The password was not in the welcome email either as we were told. Perhaps this was a blessing in disguise. But don’t expect the wifi password.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Town House Lodge by Weekender el 29 dic. 2023
Hello Clint, I am so sorry to hear about the WiFi issue, We are working on updating the rooms with the wifi information so assure all rooms this information posted. We hope to see you next time you are in town.

10/10 Excelente

Nicole

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved staying here! The room was big and clean and the beds were very comfortable! Will definitely be back!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Town House Lodge by Weekender el 29 dic. 2023
Hello Nicole, Thank you for taking the time to leave a review, we appreciate your support and hope to see you here again soon.

8/10 Bueno

Shari

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cozy and comfortable with easy access to room. My only complaint is that the heat wasn’t on when we got there and the room took 30 minutes to warm up.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Town House Lodge by Weekender el 29 dic. 2023
Hello Shari, Thank you for taking the time to leave a review, I am sorry to hear that we missed setting the heater on for your arrival, We hope to see you next time you are in town.

10/10 Excelente

Cathy

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Town House Lodge by Weekender el 29 dic. 2023
Thank you Cathy for taking the time to leave a review, we appreciate your support

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property was very modern and had more amenities than expected. Rooms were very clean and staff could not have been friendlier or more helpful. Would give them 12 stars if I could
Se hospedó 1 noche en noviembre de 2023
Respuesta de Town House Lodge by Weekender el 29 dic. 2023
Hello. William, Thank you for your review, we appreciate your support and hope to see you next time you are in town.

10/10 Excelente

Diana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Freshly re-done. Very spacious. Great location.
Se hospedó 1 noche en noviembre de 2023
Respuesta de management el 8 nov. 2023
Thank you Diana, We appreciate you!

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Comfortable beds. No phone in room, no volume on television. No management to ask questions to.
Se hospedó 1 noche en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hello David, I am sorry to hear that this was your experience during your stay. We are a contact property and are just a phone call away, We do have that posted in the lobby with contact numbers. I wish I would have know about these issues so I could have corrected them for you. I do hope that you will give another opportunity.

6/10 Aceptable

Scott

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property in bad need of a renovation. However staff was friendly and helpful. And the bedrooms were clean enough for a short stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Town House Lodge by Weekender el 29 dic. 2023
Hello Scott, Thank you for taking the time to leave a review, we are working on renovating the rooms and hope to see you next time you are in town.

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lake Placid Stay
Excellent facility clean roomy and up to date close to everything
Se hospedó 2 noches en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi WilliamThank you for your review, we truly appreciate your support and we look forward to seeing you again soon

10/10 Excelente

Pierre

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Pierre, Thank you For taking the time to leave a review, we appreciate your support and hope to see you again next time you are in town

10/10 Excelente

Judith

Viajó con su pareja
Le gustó: Servicios
Perfect amount of nostalgia with modern touches. Contactless check-in was seamless and so convenient.
Se hospedó 1 noche en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hello Judith, Thank you for taking the time to leave a review, we appreciate your support and we look forward to seeing you soon

10/10 Excelente

Ana P

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Hotel
Easy checkin and check out. Room was super clean and comfy
Se hospedó 2 noches en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi Ana, Thank you for your review, Hope to see you the next time you are in town

8/10 Bueno

Shane

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hello Shane, Thank you for your review, hope to see you next time you’re in the area,

10/10 Excelente

Anna Mae

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Quick check in and check out. Very close to the main street by mirror lake you can walk.
Se hospedó 2 noches en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hello AnnaThank you for your review, we appreciate your support and hope to see you again soon

8/10 Bueno

Guillaume

Le gustó: Limpieza, personal y atención
Emplacement parfait Propreté impeccable
Se hospedó 1 noche en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Guillaume, Thank you for your review, we hope to see you again soon

8/10 Bueno

Holly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi Holly, Thank you for your review, we hope to see you again soon

10/10 Excelente

Matthew

Se hospedó 1 noche en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Matthew, Thank you for taking the time to leave a review, we appreciate your support and we hope to see you again next time you are in town

10/10 Excelente

Caitlin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 2 noches en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi Caitlin, Glad to hear you enjoyed your stay. Hope to see you again soon.

10/10 Excelente

Ali

Se hospedó 1 noche en octubre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hello Ali,Thank you for your review, We hope to see you the next time you are in town.

8/10 Bueno

Gary

Se hospedó 1 noche en septiembre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi Gary, Thank you for your review, We hope to see you again soon.

8/10 Bueno

Nicole

Se hospedó 1 noche en septiembre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi Nicole, Hope you enjoyed your stay. Thank you for the review and we hope to see you again soon

10/10 Excelente

Omar

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Clean, good tvs, good location
Se hospedó 1 noche en septiembre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hello Omar, Glad you enjoyed your stay. Hope to see you again the next time you are in town,

8/10 Bueno

Barry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small but very comfortable room. Close to good dining options. Easily accessible from main street in Placid.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Barry,Thank you for taking the time to leave a review, we appreciate your support and we look to seeing you again soon

10/10 Excelente

Trevor, Niagara Falls

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi Trevor, Thanks for the review, We hope to see you again soon.

10/10 Excelente

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel just outside of town. Friendly staff and nice pool
Se hospedó 1 noche en agosto de 2023
Respuesta de Town House Lodge by Weekender el 18 ene. 2024
Hi Peter, Thank you for your review, we appreciate your support and we look forward to seeing you soon