Thanks for your review,

Hola, Muchas gracias por elegir quedarse con nosotros durante estos tiempos sin precedentes. Hemos transmitido sus comentarios a los líderes correspondientes. Como la mayoría de los hoteles en la actualidad, no se ofrece servicio de limpieza diario, aunque el equipo estará encantado de ayudarlo y cambiarle las toallas en cualquier momento. Nuevamente, gracias por brindarnos sus comentarios. Realmente lo apreciamos.

I am glad to see that you had a five-star stay here at Courtyard Lake Mary, Alysa!

We are sorry for this inconvenience, Jeff. We are noting your feedback about the tubs.

We are sorry to hear that you did not have a satisfactory stay here with us, Arthur.

I am so sorry to see that your time at our hotel did not meet your expectations. We are sorry, David, for any inconvenience.

I am so sorry to hear that you did not have a good experience here, Casey. I will be relaying your message to our team and we are working diligently to make sure that all of our high housekeeping standards are met.

Thank you for choosing Courtyard Lake Mary, Victoria. We are so happy that you had a five-star experience here with us.

We will be sharing your feedback with housekeeping, Loris. I am so sorry about the cleanliness issues.

I'm so sorry to see that you did not have a good experience here with us, Sergey.

I am sorry to see this, David. We apologize for the less-than-satisfactory time here with us.

Thomas, I am so sorry to hear about these complaints. We apologize and will be sharing your bathroom concerns with housekeeping. We do, however, have options for food on property. Our delicious BISTRO serves breakfast and dinner options, along with Starbucks coffee and craft cocktails.

Thank you for taking the time to leave a post-stay rating. We apologize for any inconvenience that you faced while at our property.

Thanks for staying at Courtyard Lake Mary, Stacey! We appreciate the feedback and are glad that you enjoyed our quiet, safe area. Take care!

Thank you for choosing Courtyard Lake Mary North, Michelle!

I am sorry to see that your stay wasn't satisfactory, Jennifer.

Thank you for taking the time to leave us with a post-stay guest rating, Julie! I am pleased to hear that you enjoyed your time here at Courtyard Lake Mary!

David,I am sorry to hear about these inconveniences. Booking through the property directly should allow you these perks and add to a smoother check-in process. We apologize!

Thanks for taking the time to leave us a review, Sabatino! Thanks for choosing Courtyard Lake Mary!

Brennan,I am so sorry to see that you did not enjoy your time spent here with us. Fortunately, we are now under new management as of November 2023 and have extremely bright expectations for the future here at our hotel. We hope to welcome you back in the future for a more pleasant stay. Take care!!

¡Me alegra ver que usted y su familia disfrutaron el tiempo que pasaron aquí en Courtyard Lake Mary!

Thanks for taking the time to leave us with feedback, Christopher! The Courtyard brand encourages guests to get coffee from our Bistro! I am so sorry that this caught you off-guard and was seen as an inconvenience. As for the cleanliness, Fortunately, we are now under new management as of November 2023 and have extremely bright expectations for the future here at our hotel. We hope to welcome you back in the future for a more pleasant stay.

Thanks for choosing Courtyard Lake Mary, Michael!!

Thank you for choosing Courtyard Lake Mary, Michael!

I am so glad to see that you had a quiet and comfortable night, Edgardo!!

Jose,¡Me alegra ver que haya disfrutado el tiempo que pasó aquí en Courtyard Lake Mary!

We appreciate the five-star review, Geoffrey!

Sarah, we apologize for any inconvenience that you may have faced while at our hotel.Fortunately, we are now under new management as of November 2023 and have extremely bright expectations for the future here at our hotel. We hope to welcome you back in the future for a more pleasant stay. Take care!!

Thanks for your great review, look forward to you staying with us again.

Thanks for your review. Will look into the room you mentioned and see what corrections need to be made.

Thank you for your response.

Thank you for your response. The hotel was filled with sports teams this past weekend as you stated for the baseball tournament. The hotel is not responsible for the kids behavior but the parents are. The elevator went into safety mode due to the abuse it took from the kids going up and down continuosly over the weekend and gages were read that it was being overloaded with people as well. Sorry for your stay we are making plans as of now to toss the teams that cause issues.