2/10 Terrible
Brylee S.
14 may. 2024
No le gustó: Limpieza
Not worth the money
Stayed 4 days here this past weekend. Upon arriving and unloading, someone showed up to bring us a cooler and ice because the refrigerator was 60 degrees. We had 4 adults, 2 babies and a 5 year old. There was a lot of food/ expensive food at that. No one notified us of this before our stay and according to other reviews it has happened to multiple other people. Not only that, we bought trash bags, paper towels, dish soap and kitchen towels. The house was not clean upon arrival. The babies feet were black within 5 minutes of playing on the floor. Showers were very dirty and brown bath mats from dirt. I’m normally go with the flow but there’s too many things on my list not to complain. I reached out to property contact who said someone would be coming- no one showed. Property manager reached out and made excuses for everything. We would have left and went to another property had we been given a refund but after spending my entire trip on the phone with VRBO and the property management team- all that was offered was $124 after spending $1,200 on our trip. Will not be back.
Brylee S.
Se hospedó 3 noches en mayo de 2024