Upon our arrival at 10:30pm we were excited to start our family vacation, were happy with how everything looked, and how the house was setup. Unfortunately, while bringing in our belongings, one of our kids accidentally bumped into the wobbly entryway table which knocked over the lamp and it sadly broke. I did purchase accidental coverage for an extra $99 and informed Donna (the homeowner) of the incident on our way home. Before leaving we washed dishes and put them away, stripped all bedding, put all pool and bath towels on top of dryer and laundry basket in laundry room (nothing on floor), sprayed back patio down with hose water so it looked nice, emptied trash, turned off all lights, and started a load of laundry. To my surprise, Donna unleashed writing in all caps over and over wondering where her broken lamp was as if we stole it. I politely said it is in a trash bag by itself next to the trash cans. She then accused us of “leaving her house a mess” because there were water spots and a sunscreen smudge on the outside of the sliding glass door, and one of the floaties she had provided had popped (it was 120 degrees that weekend). She also stated we used too many towels (the ones that were provided) for the 10 people we had there and charged us an extra for cleaning on top of the cleaning fee. She then stated she was missing towels and accused us of stealing them. We brought our own boat towels and would never dream of stealing anything, let alone her pool towels. Between myself and the two other families we were with, we have never experienced anything like this. It was extremely uncalled for, distasteful, and disrespectful. We will NEVER go there again and I recommend all of you to be very careful if you decide to rent from her in the future. I would also not recommend children staying here as her standards of cleanliness are unreasonable.