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Opiniones sobre Courtyard by Marriott Lake George

3 out of 5
Courtyard by Marriott Lake George
365 Canada Street, Lake George, NY

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 745 de 1010 opiniones" "
Evaluación: 8 - Bueno. 184 de 1010 opiniones" "
Evaluación: 6 - Aceptable. 39 de 1010 opiniones" "
Evaluación: 4 - Mediocre. 18 de 1010 opiniones" "
Evaluación: 2 - Terrible. 24 de 1010 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Brenda

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en marzo de 2021
Respuesta de Catherine el 13 abr. 2021
Hello! We are so glad you enjoyed your stay with us! Is there something that could have been different to improve this score?

10/10 Excelente

Ramon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Krishan

Good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Gary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything you needed was in the hotel.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Astrit

Viajó con su familia y niños pequeños
Wish the shower had some water pressure. Overall nice
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sandor, westwood

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were really satisfied with it.
Se hospedó 3 noches en abril de 2024
Respuesta de Robert el 27 abr. 2024
Thank you so much for reviewing our property! We hope to host you again the next time you are in the area.

10/10 Excelente

lucie, Quebec

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Toujours agréable et bon resto à l'hôtel
Se hospedó 1 noche en abril de 2024
Respuesta de Robert el 28 abr. 2024
Thank you for reviewing our property! We hope to host you again the next time your travels bring you to the area!

6/10 Aceptable

Kristen

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Paid for roomin advance. Was told at check in they needed a card for incidentals. Asked how much they would hold. They said $20. Checked out today and they are holding the $20 plus a mysterious $140. For what? They don't know when you call and ask. "It will fall off in 3-5 days." If this isn't illegal it's highly unethical. Won't stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Robert el 27 abr. 2024
Hello, we apologize, I did double check, and your personal credit card was not charged. We apologize for any inconvenience; we are training multiple new team members. Any issues brought to our attention are looked into and corrected by management if necessary. Thank you for taking the time to review our property. We hope when you travel to the area next you stay with us! Warm Regards

8/10 Bueno

Eriola

I was very good!
Se hospedó 2 noches en abril de 2024
Respuesta de Robert el 24 abr. 2024
Thank you for reviewing our property!

10/10 Excelente

Marianna

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Robert el 24 abr. 2024
Thank you for reviewing our property!

8/10 Bueno

missy

Se hospedó 3 noches en abril de 2024
Respuesta de Robert el 20 abr. 2024
Thank you for reviewing our property!

10/10 Excelente

Ashaduzzaman, Jamaica queens

Viajó con su familia
Le gustó: Limpieza, servicios
Very good
Se hospedó 1 noche en abril de 2024
Respuesta de Robert el 19 abr. 2024
Thank you so much for reviewing our property! We hope the next time your travels bring you to the area, you choose to stay with us again.

10/10 Excelente

John

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alain

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Très belle hôtel et nous aimons beaucoup Lake Georges
Se hospedó 1 noche en abril de 2024
Respuesta de Robert el 7 abr. 2024
Thank you so much for reviewing our property! We hope to host you again!

10/10 Excelente

Charles

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved everything about this place. The convenience, the staff, the location. Absolutely perfect!
Se hospedó 1 noche en abril de 2024
Respuesta de Robert el 6 abr. 2024
Thank you so much for your kind review! We look forward to hosting you again!

10/10 Excelente

Gene

👍
Se hospedó 1 noche en abril de 2024
Respuesta de Robert el 6 abr. 2024
Thank you for reviewing our property!

10/10 Excelente

Lee

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good clean hotel, well situated and a short walk from lots of shops and restaurants. Also, right next to the lake!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front desk team el 2 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Louis-Frederick

Se hospedó 1 noche en marzo de 2024
Respuesta de Robert el 21 abr. 2024
Thank you for reviewing our property!

8/10 Bueno

Mark

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios
Room comfortable, staff not so friendly. Great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Team. el 2 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.We have new staff who care currently in training and hope to deliver better service next time.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice property, staff very courteous, clean and nice amenities
Se hospedó 1 noche en marzo de 2024
Respuesta de Front desk team el 2 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Shashimo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room book was exactly as described. Very clean which is a plus in my view. My husband and I had a lovely quiet stay which is what we needed for our getaway. The location was great and in walking distance to shops, restaurants and of course the lake. Only downside for spring weather it was still very cold but we had a great time anyway
Se hospedó 2 noches en marzo de 2024
Respuesta de Front desk team el 2 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Bruce

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff. Good restaraunt. Pretty pricey like everything else
Se hospedó 7 noches en marzo de 2024
Respuesta de Front desk team el 2 abr. 2024
Dear Bruce,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Tim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Team el 2 abr. 2024
Dear Tim,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Christina, Woolwich

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great getaway
Se hospedó 3 noches en marzo de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Paul

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Jenn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would stay here again. Felt very comfortable. Food was good. Loved the balcony view.
Se hospedó 2 noches en marzo de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

susan

Viajó con su familia
Perfect location to walk to restaurants and the water close by
Se hospedó 1 noche en marzo de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Erica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Robin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean great dining options very friendly staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

8/10 Bueno

Douglas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would of gave a 5 star, but restaurant opens too late it should start serving breakfast at 6:30 AM
Se hospedó 2 noches en febrero de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

2/10 Terrible

ERIC

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property!

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When asked for a room change or late check out was told that i booked through 3rd party and could not help. Should t accept 3rd party reservations then. Treated poorly.
Se hospedó 3 noches en febrero de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We apologize for the inconvenience you had. We hope to host you again to offer the level of hospitality that we strive for. Warm Regards

8/10 Bueno

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent location, easily accessible to the lake, events and shopping. Very clean and quiet. My only complaint is the beds. Very uncomfortable and hard! I barely slept and woke achy. This would be why I wouldn’t book again unfortunately!
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Vanessa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en febrero de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Fabiola

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very friendly and helpful. The area was so quiet and peaceful
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 2 abr. 2024
Dear Fabiola,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Jennifer

Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 2 abr. 2024
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

MIRANDA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property great location
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 2 abr. 2024
Dear Miranda,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Bea

Se hospedó 2 noches en febrero de 2024
Respuesta de Robert el 3 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Anthony

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very wonderful staff.
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk Team el 2 abr. 2024
Dear Anthony,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Aimee

Se hospedó 3 noches en agosto de 2023
Respuesta de Front Desk Team el 2 abr. 2024
Dear Aimee,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Jolanta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this place
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team el 2 abr. 2024
Dear Jolanta,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Wojciech

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Overall good experience I asked for higher floor with lake view balcony, but got 2 floor, which isn't that good considering that we hear all voices from public balcony next to us. Lack of privacy, obviously The room was clean The swiming pool and gym were nice
Se hospedó 2 noches en enero de 2024
Respuesta de Robert el 6 abr. 2024
Thank you for reviewing our property! We hope to host you again!

8/10 Bueno

Karah

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Team el 2 abr. 2024
Dear Karah,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Randi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Favorite of LG!
Beautiful. Great location.
Se hospedó 2 noches en enero de 2024
Respuesta de Robert el 6 abr. 2024
Thank you for reviewing our property!

10/10 Excelente

Erica

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 6 abr. 2024
Thank you for reviewing our property!

2/10 Terrible

Danielle, Dobbs Ferry

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
We had several broken items in one of the rooms and we did alert the front desk to prevent any further issues at checkout. Our first night in the hotel was good, but on Friday after our family checked in to our second booked room, the experience got much worse. My sister requested additional bedding and pillows to accommodate her four person family. The rooms we booked were listed as having full sized pull out beds but they were twin sized. The mattresses had mold and stains on them so we requested a roll away, which they don’t have. Our solution to ask for sheets to cover the dirty pull out mattresses and enough pillows to allow for one per person were not unreasonable yet we were not granted that request without being treated poorly and rudely. Upon checking out, we alerted the front desk to an issue which was extremely unsettling and unsanitary and they offered us a complementary cup of coffee. We were willing to look past the previously mentioned issues but a dirty pair of women’s underwear left in the closet shows a lack of regard for cleanliness and customer service when we informed them of the issue. All of the issues we had could have easily been solved but instead the hotel chose to do nothing for us. Their lack of regard for us put a massive damper on our trip and made our stay extremely uncomfortable.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Matthew, New Hartford

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Robert el 6 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Pamela

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Robert el 6 abr. 2024
Thank you for reviewing our property! We hope to host you again!

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Robert el 6 abr. 2024
Thank you for reviewing our property! We hope to host you again!