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Opiniones sobre Riverside Inn

2.5 out of 5
Riverside Inn
56 North Shore Rd, Lake Cowichan, BC

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 134 de 269 opiniones" "
Evaluación: 8 - Bueno. 91 de 269 opiniones" "
Evaluación: 6 - Aceptable. 27 de 269 opiniones" "
Evaluación: 4 - Mediocre. 11 de 269 opiniones" "
Evaluación: 2 - Terrible. 6 de 269 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,2/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Gerrie el 8 may. 2024
We are so pleased you are happy with your stay here Thank you for taking your time to let us know.Kind RegardsGerrie

10/10 Excelente

Carolyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
River view! Beautiful.
Se hospedó 1 noche en abril de 2024
Respuesta de Nat el 23 abr. 2024
Thanks so much for the review, Carolyn! We're pretty fond of the view our selves. Can't wait to have you back again!

10/10 Excelente

jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nat el 23 abr. 2024
We're always here when you need us! Thanks for the 5/5, Jason! Hope to see you again soon!

8/10 Bueno

Huiyong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
clean and Comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Gerrie el 6 abr. 2024
So pleased you enjoyed your stay with us. Thank you for taking your time to let us know.Kind RegardsGerrie

10/10 Excelente

Lorne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Gerrie el 3 abr. 2024
Thank you for taking your time to comment on your stay with us. we appreciate your favourable comments.

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Gerrie el 21 feb. 2024
So pleased you were happy with your time here Hope to see you in the near future

8/10 Bueno

Jeff

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
nice hotel on the river with pub. try and get a river view room or you face the street
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

keichi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024

6/10 Aceptable

Thomas

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Dean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

corey

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
...
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Christopher

Le gustó: Servicios, estado de la propiedad e instalaciones
Everything was perfect start to finish. Best accommodations in town easily.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Daryn el 23 nov. 2023
Hello Christopher!Thank you so much for taking the time to write us a review, we are truly so glad you enjoyed you'r stay, and really hope to see you again soon! :)

8/10 Bueno

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Daryn el 18 nov. 2023
We are so happy to hear you enjoyed you'r stay, thank you so much for taking the time to write a review!

8/10 Bueno

Kevin

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

alison

This is an older-style hotel. The room was nice with a view of the river, but it was expensive for what you got.
Se hospedó 1 noche en octubre de 2023
Respuesta de Riverside Inn Staff el 13 oct. 2023
Thanks for staying with us..Hope we see you again in he future

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Gerrie el 10 oct. 2023
So pleased you enjoyed your stay with us, Thank you for taking your time to comment

10/10 Excelente

Callum

Se hospedó 1 noche en septiembre de 2023
Respuesta de Riverside Inn Staff el 31 oct. 2023
Thank you for taking the time to provide a ratingKind regards

4/10 Mediocre

Justin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
I stayed in room 7 and unfortunately found bed bugs in my sheets.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gerrie el 20 sept. 2023
We are extremely sorry for this. We appreciate your bringing it to our attention so we will deal with it immediately. We have never experienced this problem.in the past.

10/10 Excelente

Roger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff - very welcome and looked after us Thank you!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Riverside Inn Staff el 18 sept. 2023
Thank you for your rating!

2/10 Terrible

Richard

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very well appointed. The rooms were “fresh” and attractively furnished. The bathroom fixtures were new and modern. Overall, one of the nicest small hotels in the area.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gerrie el 16 sept. 2023
We're happy you stayed with us and enjoyed yourselfThank you for taking the time to let us know

10/10 Excelente

Pam

Viajó por negocios
Le gustó: Servicios
The check-in after reception hours in the bar was great, the server was so lovely, and helpful. The room was very clean and comfortable, overall it was a really great stay!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gerrie el 16 sept. 2023
Thank you for staying with us We are happy you enjoyed yourself Thank you for taking the time to let us know.

4/10 Mediocre

Maureen

Le gustó: Personal y atención
Se hospedó 2 noches en agosto de 2023
Respuesta de Riverside Inn Staff el 18 sept. 2023
We would love to hear any feedback you may have for us

10/10 Excelente

Chelsea

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Gerrie el 20 ago. 2023
Very pleased you enjoyed your stay with us Thank you for taking your time to comment.Kind RegardsGerrie & Ashley

10/10 Excelente

Carina

Se hospedó 1 noche en agosto de 2023
Respuesta de The Riverside Inn el 11 sept. 2023
Thanks for the 5/5 rating! We appreciate your time

8/10 Bueno

Alexandra Maria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is quite nice, it is by the river and I had a balcony facing the river. The room was complete with a kitchen and everything you need in it. The staff was friendly, there is lots of parking and you are close to a lot of things. Only thing is there is no elevater.
Se hospedó 1 noche en agosto de 2023
Respuesta de Ashley el 29 ago. 2023
Thank you for taking the time to review your stay.

8/10 Bueno

Naomi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great spot, lovely staff, everything we needed. Just woke up from siren outside. Probably doesn’t happen every night, but because of the state of emergency the province is in, firefighters on alert
Se hospedó 1 noche en agosto de 2023
Respuesta de Riverside Inn Staff el 29 ago. 2023
Thanks for your rating!We appreciate it.Yes the alarm does not happen every night it can be disturbing in the night but you are correct regarding alerting the fire fighters.

8/10 Bueno

Zachary

Se hospedó 1 noche en agosto de 2023
Respuesta de Riverside Inn Staff el 11 sept. 2023
We appreciate your stay and the time you took to give us a rating!

10/10 Excelente

Nancy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice pub!
Se hospedó 1 noche en agosto de 2023
Respuesta de Riverside Inn Staff el 17 ago. 2023
Thank you for the rating we appreciate your time!

8/10 Bueno

Ricky

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The staff were friendly, courteous and willing to help when needed. Great location, room was in decent condition. Beds were comfortable.
Se hospedó 3 noches en agosto de 2023
Respuesta de The Riverside Inn el 29 ago. 2023
We appreciate your time and effort in reviewing your stay.Kind regardsAshley.

8/10 Bueno

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Central. Nice rooms. Comfortable beds
Se hospedó 2 noches en agosto de 2023
Respuesta de Gerrie el 14 ago. 2023
Thank you for staying with us. Happy you were comfortableKind RegardsGerrie

8/10 Bueno

Allen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Riverside Inn Staff el 2 ago. 2023
We appreciate you taking the time for rating your stay.Kind regards

10/10 Excelente

Jacqueline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Its unfortunate that expedia booking was not correct but fortunately the staff on site was able to accommodate and went over and above. Don't trust expedia to get the booking right call and book directly with location. Recommended by staff
Se hospedó 1 noche en julio de 2023
Respuesta de Gerrie el 24 jul. 2023
Thank you for taking the time to comment on your stay with us. We are happy we could make everyone comfortable.Hopefully we may see you in the future. Kind regardsGerrie and Ashley

10/10 Excelente

Sergio

Se hospedó 1 noche en julio de 2023
Respuesta de Riverside Inn Staff el 21 jul. 2023
Thank you for the lovely we rating! we appreciate your time and efforts in doing so!

10/10 Excelente

Monique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Extremely convenient stay for our annual tubing trip, complete with their own dock and restaurant to feed us hungry bears after!
Se hospedó 1 noche en julio de 2023
Respuesta de Riverside Inn Staff el 11 sept. 2023
Thanks for taking the time to rate your stay

6/10 Aceptable

Trijntje

Viajó con su pareja
No le gustó: Limpieza
The good: convenient to walk to things, cafe and pub on property, front desk was nice when they were there, back deck area was really lovely, A/C in room worked well. The bad: bathroom was dirty (shower curtain liner was filthy, hair in tub, floor was sticky), music noise from pub until past midnight, right on the main corner of town so lots of outside noise including everyone who stands around chatting after they leave the pub, no microwave in room, ice machine broken (but they gave us small amounts from the pub when asked). We didn't hate our time here, we just didn't find our hotel room to be the refuge we hoped. This is a "beach community" where standards are usually different (and much lower), where we've stayed at worse places than this. I don't think there are many options, either, so I would probably return if I wanted to be in lake Cowichan, but with lower expectations
Se hospedó 2 noches en julio de 2023
Respuesta de Ashley el 20 jul. 2023
We are very accommodating to our guests. If any of this was brought to our attention in person at the time, We would have put you in a different room and addressed the situation(s) right away. Kind regards.

10/10 Excelente

Wendy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location and very clean and comfortable
Great location , lovely service - we were allowed to check in early . Good bike storage and right next to a lovely bar
Se hospedó 1 noche en julio de 2023
Respuesta de Gerrie el 11 jul. 2023
Thank you for letting us know you were happy with your accommodations and the bike storage worked out for you!Kind Regards, Gerrie

10/10 Excelente

Shandy-Lee

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the room, location and the front lady was the sweetest! Thanks for the stay :)
Se hospedó 1 noche en julio de 2023
Respuesta de Gerrie el 8 jul. 2023
Thank you for staying with us..So pleased you were happy with your roomKind Regards,Gerrie

8/10 Bueno

Krystal

Viajó en grupo
Le gustó: Limpieza
Great place will be back
Se hospedó 1 noche en julio de 2023
Respuesta de Gerrie el 8 jul. 2023
So pleased you enjoyed your time here. Look forward to seeing you again!

10/10 Excelente

Petr

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Riverside Inn Staff el 13 jul. 2023
Thanks for your rating! We hope to see you again soon.

10/10 Excelente

Bryan

Se hospedó 1 noche en julio de 2023
Respuesta de Riverside Inn Staff el 27 jul. 2023
Thank you for your rating!

10/10 Excelente

Carissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Emil

Se hospedó 1 noche en junio de 2023
Respuesta de Ashley el 20 jul. 2023
We appreciate the rating, please call us directly with any feedback you may have to better your experience

10/10 Excelente

Malcolm, Kelowna

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a few minor issues with the room however the management team was very responsive and over the top in looking after us. Extremely pleased that there still exists customer service like that.
Se hospedó 1 noche en junio de 2023
Respuesta de Gerrie el 23 jun. 2023
Thank You for staying with us and taking time to comment on your experience. We enjoyed having you.Kind regards,\Gerrie

8/10 Bueno

Allan

Good location Noisy bar heard from room
Se hospedó 2 noches en junio de 2023
Respuesta de Riverside Inn Staff el 27 jun. 2023
We are glad you enjoyed the location! As for the noise it is our busy season, but sorry for the inconvenience

10/10 Excelente

Alexey, Laurel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice historical place. Convenient parking. Lively pub. Suite is great. Kitchen is well equipped. Renovated. Worth the money. Timmi across the street.
Se hospedó 1 noche en junio de 2023
Respuesta de Ashley el 15 jun. 2023
Thank you very much for the review! We are so happy you enjoyed the family suite, Its a very desirable rental!see you next time!

8/10 Bueno

Barbara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Riverside Inn Staff el 14 jun. 2023
Thank you for your rating!See you next time!

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
We had one night in this hotel and we arrived after check-in was closed. Had to go check-in with the waitress in the restaurant which took a little bit effort but was ok overall. It was a bit eerie given that we didn't see anyone else in the hotel or any staff after that point. It was comfortable and quiet and very centrally located.
Se hospedó 1 noche en mayo de 2023
Respuesta de Ashley el 13 jun. 2023
Thanks for the review of your stay. We are a small chain hotel and our front desk closes at 5 pm but have emergency after hours staff across the street if anything transpired. We leave out guest check ins with the pub staff as we are all one building. Sorry for any confusion we are glad you where comfortable in your room, Kind regards

10/10 Excelente

Ronald

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pleasant staff. Excellent beds.
Se hospedó 2 noches en junio de 2023
Respuesta de Ashley el 13 jun. 2023
Thank you for the kind words!See you next time

8/10 Bueno

Claudine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice cozy place on river with dock to have closer look. Cafe offers brunch on weekends and had good food, nice staff. Right in town so you can easily walk to any shop, cafe or restaurant. Very convenient.
Se hospedó 3 noches en mayo de 2023
Respuesta de Gerrie el 23 may. 2023
Thanks for staying with us..Very pleased you enjoyed yourselfKind RegardsGerrie