We had a wonderful time during an unexpected Winter Storm of 12” of snow. To begin with, this home is exactly as presented in VRBO pictures. It is extremely clean and if you have a large family there is space for people to spread out on three levels of the home. Regarding the snow storm, the benefit of renting this home is that it is on a street that is frequently plowed. However, if 12” of snow fall in 24-hours there is little to do but wait it out. And this leads me to speak about how great the owners, Monica and Keith, were to help. Our departure occurred during the height of the storm—we were stuck. We called the owners and they immediately helped us by remotely reseting passcodes to allow us to extend our stay an extra day. They also provided passcodes to their shed allowing us to obtain snow shovels, etc., so we could eventually leave. All-in-all, great place, great owners and we plan on renting from them again.