Positives: View was beautiful; pool was warm & clean; room itself was clean; kitchen was nice, new & fully stocked w/ supplies (including ice); shower was wonderful; location was close to Starbucks, Safeway, gas & a handful of food locations; check-in/out process was easy; room appearance accurately matched photos online; nice welcome gift bag was provided (we used the free calamari coupon -thank you!). =5/5
Negatives: (1)Construction was going on in the room above us for several hours, 2 days in a row. The drilling, hammering & sanding was so loud that we couldn’t hear ourselves talk & had to leave the room. (2)Parking garage is very tight & full of cement pillars which make it almost impossible to get in/out of your car, especially at night when it’s full. We had to get out of the car & unload it before my husband could pull in the space (carefully) each night. =4/5 (we know these items couldn’t be helped, but did affect our stay).
Borderline (small issues-suggestions for the future): (1)We didn’t know there was a sensor on the sliding glass door that automatically turned off the AC units when the door wasn’t fully shut, so the first two nights were very hot & muggy in the room. We messaged the property manager & learned about it, then made sure the door remained fully closed & resolved the problem. Our fault for not messaging sooner to ask, but perhaps a page in the binder with FAQ’s would be helpful for future guests. (2)Several signs say to prevent bringing sand in the unit. We’re neat freaks & always clean up after ourselves anyway, so we tried looking for a broom to sweep & reduce the sand being introduced, but were unable to locate one. Messaged the manager about it & were informed a broom & dustpan would be brought, but it never arrived. Perhaps one could be left in the room in general for guests to use. (3)Signs in the bathroom warm that any stains from makeup, sunscreen etc on the white towels may result in a fine & recommend using the black “towels.” The only black “towels” provided were wash cloths.. which helps makeup (though I use makeup wipes myself) but not for drying off after the shower. Perhaps adding a set of black/dark colored towels to the room would help both sides. (4)Signs say not to hang anything on the lanai to dry & to hang everything in the bathroom. With 3 people hanging beach towels, bathing suits & regular (shower) towels, 2 towel bars fill up quick. Perhaps add towel hooks to the bathroom? =4/5