We arrived in late June 2021, with half the world it seemed! Very busy! Packed. I felt bad for all the service workers, but they performed the jobs very cheerfully wherever we went so we made sure to tip well.
This is a beautiful property, our unit was really nice, with a great lanai and view of the sea and grounds.
Great place for families with kids. We were two adults and a 16 year old. We probably should have picked a somewhat quieter place, but we enjoyed it.
Not that much room at the pools, the beach is narrow here, so be prepared for crowded conditions. Forget about getting a reservation at Duke's - maybe if you book 6 months in advance? We tried a month in advance, no way. But we got take out and it was good. Lots of eating options around here. Try the food trucks next door. Also, Fish Market Maui down the street is excellent. We ate well. The kitchen was well appointed too.
The wrist band keys worked well for the room, not so well for the towel dispensers. The one in the lobby worked without fail for us. The ones at the pool, mostly didn't work.
The staff here was great. Very friendly and cheerful despite clearly being a bit overwhelmed with the crowds.
Lots of kids here, pretty noisy, so if you want peace and quiet, you will only find that in the very early morning.
Overall, we would probably not stay here again because we prefer a bit more elbow room, but I would recommend for families with kids.