The Hyatt Residence Club Kaanapali is the best of both worlds in that it provides the conveniences of condo-style living, with the benefits and amenities of a full-service resort. The unit we stayed in was wonderful. It was spacious and comfortable; the kitchen had everything you could need; the decor was modern; the master bathroom was large with both a tub and a shower, and two separate vanity areas. The balcony was huge! There was a small table with four chairs where you could eat a meal, a chaise lounger, and two cushioned chairs. We were fortunate to be assigned to the 6th floor and the view was incredible! The balcony can be entered from both the living room and/or the master bedroom, and the balcony doors fully retract if you want to open the whole place up to gorgeous view! Overall, I would describe the unit as clean, but I gave it 4 stars instead of 5 for cleanliness because the tile in the shower had some mold spots. The resort itself was lovely. The beach is pretty small, but there's enough room to enjoy it. Next time, we will plan ahead and rent a beach bed (located just beyond the sand, very close to the ocean). The grounds of the resort and pools were well maintained. The staff were overall very friendly and helpful. One night, we were headed down to Whalers Village for dinner and Justin, at the valet desk, took us down in a golf cart. We called him when we were done and he zipped back down to pick us up! We utilized the pool next door at the Hyatt Regency a couple of times. The pools at the Residence Club are lovely, and I appreciated that they were generally quieter compared to next door, and it also seemed easier to find chairs at the Residence pools. However, our 12-year old son liked the facilities next door as it was "more fun" (think water slide and waterfalls). The grotto bar next door was also fun. Again, the best of both worlds since we could go back and forth and use whichever pools we wanted at any given time. Location wise, Whalers Village (a 3-story outside shopping mall) is a 10-minute walk from the resort. We went there twice to eat lunch and dinner. The town of Lahaina is just a couple of miles away. We spent a lot of time on Front Street eating, strolling and shopping. Last (but not least!), communication with our host was great. We had no issues whatsoever. I'm summary, we would book this property again in a heartbeat and hope to do so sooner than later!