2/10 Terrible
Mark
1 feb. 2026
Le gustó: Limpieza, estado de la propiedad e instalaciones
Third time staying and really like hotel. Friendly staff and very accommodating. But five days after checkout I received a charge from hotel for 30 dollars.
Odd, why am I getting a charge? I called the hotel and asked why I was charged 30 dollars an hour ago to my card. After being on hold for quite some time I was informed it was for parking. Now I have already stayed here 2 other times and was never charged parking also why would you charge me 5 days later? When I asked I was told I was comped the last two stays. I explained when checking in I was never told there was a fee for parking, it’s more a principle thing at this point l, if I were told there was a charge checking in and charged at checkout fine. Buyt five days later? And no real explanation why, that I have an issue with. Not even it’s a new policy we apologize, nothing. I live close by and this was my go to place if I need to stay for a night or two but now not so sure. Not a good look or business practice.
Mark
Se hospedó 1 noche en enero de 2026
