Dear Alfredo,On behalf of the entire team of Tivoli Carvoeiro, we would like to thank you for your preference and positive feedback! All we want is to provide our guests with the most enjoyable and memorable experiences and of course, pampering them as much as we can! We will be delighted to welcome you on your next visit, so you can continue to enjoy our prime location with breathtaking views. With kind regards Luminita Ferreira Customer Care

Estimado Alvaro, Muchas gracias por compartir su fantástica crítica con respecto a su estancia en Tivoli Carvoeiro. Es muy gratificante para nosotros saber que tuvo una gran experiencia. Dejamos una nota informando que el acceso a la playa es público y de la responsabilidad del ayuntamiento así que el hotel no puede arreglarlo. Compartiremos sus comentarios con todo el equipo y esperamos darle la bienvenida pronto. Saludos cordiales, Dirección General

Dear Eurico, Thank you so much for your comments regarding your experience in Tivoli Carvoeiro. It is so rewarding for us to know we were able to provide you a great stay. It is also very important for the whole team to know your opinion and we inform you that this will be shared with all. It will be a great pleasure for us to welcome you in the near future. Best regards, João Jesus General Manager

Estimado cliente Nos gustaría agradecerle por sus comentarios con respecto a su estancia con nosotros. Su opinión es muy importante para y la compartiremos con todo el equipo. Esperamos darle la bienvenida en un futuro cercano. Con mis mejores saludos, João Jesus Director General

Estimado/a ANGELY, Nos gustaría agradecerle por sus comentarios con respecto a su estancia con nosotros. Su opinión es muy importante para nosotros y compartiremos con orgullo sus comentarios con todo el equipo. Esperamos darle la bienvenida en un futuro cercano. Con mis mejores saludos, João Jesus Director General

Estimado cliente, Nos gustaría agradecerle por sus excelentes comentarios con respecto a su reciente estadía con nosotros. Su opinión es de gran importancia para nosotros y compartiremos con orgullo sus comentarios con todo el equipo. Esperamos darle la bienvenida en un futuro cercano. Con mis mejores saludos, João Jesus Director General

Estimado Hospede, Nos gustaría agradecerle por sus excelentes comentarios con respecto a su reciente estancia con nosotros. Su opinión es de gran importancia para nosotros y compartiremos con orgullo sus comentarios con todo el equipo. Esperamos darle la bienvenida en un futuro cercano. Con mis mejores saludos, João Jesus Director General

Estimado Jose Maria, Nos gustaría agradecerle por sus comentarios con respecto a su reciente estadía con nosotros. Su opinión es de gran importancia para nosotros y compartiremos con orgullo sus comentarios con todo el equipo. Esperamos darle la bienvenida en un futuro cercano. Con mis mejores saludos, João Jesus Gerente General

Dear Irina, Thank you very much for your review regarding your stay at Tivoli Carvoeiro. We will certainly share your feedback with the entire team and ensure that we will do everything we can to continue delivering a service of excellence. We truly hope to welcome you back in a near future. Best Regards, João Jesus General Manager

Dear guest, thank you so much for sharing your review with us. Kind regards, João Jesus General Manager

Dear guest, Thank you so much for your wonderful evaluation regarding your stay at our hotel. Kind regards, João Jesus, General Manager

Nos gustaría agradecerle por su excelente evaluacion con respecto a su reciente estadía con nosotros. Su opinión es de gran importancia para nosotros y compartirla con todo el equipo. Esperamos darle la bienvenida en un futuro cercano. Con mis mejores saludos, João Jesus Director General

Estimada M. CARMEN, Nos gustaría agradecerle por sus excelentes comentarios con respecto a su reciente estadía con nosotros. Su opinión es de gran importancia para nosotros y compartiremos con orgullo sus comentarios con todo el equipo. Esperamos darle la bienvenida en un futuro cercano. Con mis mejores saludos, João Jesus Director General

Estimado Sr. Maximino, En primero, le agradecemos el expresar de su opinión sobre su estancia en nuestro hotel. Fue con bastante cuidado que recibimos y leimos sus comentarios. Seguramente queremos que sepa que su opinion es de extrema importancia para nosotros. Después de haberse dirigido a la recepción, sin embargo, después de comprobar la disponibilidad, no tuvimos ninguna opción para el cambio de habitación porque el hotel estaría completo en el momento. En cuanto al consumo que se había hecho por duplicado no vamos a dejar de compartir la situación con todo el equipo de manera que en el futuro logremos mejor la calidad de nuestro servicio. Esperamos de verdad que sepa que siempre nos hemos mostrado disponibles para asistirle durante su estancia. Una vez más, lamentamos que en general no haya sido posible corresponder a sus expectativas y proporcionarle una experiencia verdaderamente Tivoli. Esperamos, sin embargo, que considere volver a visitarnos en el futuro. Con nuestros mejores saludos, João Jesus

Estimado Hóspede, Gracias por tomarse el tiempo para compartir su experiencia en Tivoli Carvoeiro. Es un placer leer que disfrutó plenamente de nuestras instalaciones y del servicio al cliente de los miembros de nuestro equipo. Espero darte la bienvenida de nuevo en el futuro! Saludos, João Jesus Director General

Estimado huésped, Agradecemos enormemente su fantástica evaluación sobre nuestros servicios y facilidades. Lamentamos saber que en algunos momentos no hemos podido cumplir con sus expectativas, y para eso, acepte amablemente nuestras más sinceras disculpas. Sus comentarios son muy importantes para nosotros, ya que nos permiten mejorar la experiencia de los huéspedes y les informamos amablemente que han sido compartidos dentro del equipo, para las medidas de mejora. Realmente espero que consideres visitarnos nuevamente y nos des la oportunidad de ofrecerte una experiencia genuina de Tivoli. Saludos, João Jesus Director General

Estimada Juliana, Nos gustaría agradecerle por tomarse el tiempo de dar sus comentarios sobre nuestro hotel y nuestros servicios. Estamos muy contentos de haber disfrutado de su estancia, de nuestras instalaciones y servicios. Esperamos tener el placer de recibirla de nuevo pronto. Saludos, Mário Custódio Director General

Dear Daniel, First of all we would like to thank you for sharing your evaluation. We will strive to continuously improve and provide our guests with the best possible experience and we hope that in the future you will give us the opportunity to welcome you back in Tivoli Carvoeiro. Best regards, Rui Brito Customer Care

Dear Shayna, Thank you so much for taking the time to share your review regarding your stay at Tivoli Carvoeiro. Your opinion is very important to us and will be proudly shared with our team members. We are happy to read that we were able to provide you a great experience and it will definitively be a true pleasure to welcome you back in a near future. With kind regards, Rui Brito Customer Care

Dear Sumit,We regret to know that your experience fell short of your expectations and for that, please accept our sincere apologies. Your opinion is very important to us and was well noticed and valued. Regarding the air conditioning issue, a room change was offered immediately, as a solution and another accommodation was prepared for your family. In order to have the problem solved an external company assistance was needed. With the aim of avoid causing more inconvenience, the room change would have been the most plausible solution. We hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. With our dearest regards Luminita Ferreira Customer Care

Dear Alexander, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences, and of course, pampering them as much as we can! Therefore, we are extremely happy to read that you loved your time at Tivoli Carvoeiro. With kind regards, Rui Brito Customer Care

Estimé alain,Nous souhaitons vous remercier pour avoir partagé votre feedback avec nous. Veuillez accepter notre excuses pour la déception que vous avez ressentie en quittant notre hotel. Soyez assuré que nous avons étudié votre commentaire, et que nous prenons les mesures necessaires pour garantir le maintien de nos standards elevés habituels. Depuis que nous avons pris connaissance de votre experience, nous avons partagé vos commentaires avec nos Chefs de département pour ultérieure révision, et pour prévenir ce genre de stituations dans le futur. Nous nous engageons à offrir des expériences mémorables avec un service exceptionnel, et nous espérons donc avoir l'occasion de vous accueillir à nouveau et d'améliorer votre expérience dans un avenir proche. Merci encore pour avoir choisi notre Tivoli Carvoeiro, et pour le temps que vous avez consacré à partager vos impressions.Mes salutations distinguées,Rui BritoCustomer Care

Dear Lee-Ann, Thank you very much for taking the time to share your review regarding your stay at our Hotel. Your opinion is very important for us and all your comments will be shared with the team for continuous improvement. It will definitively be a true pleasure to welcome you back in a near future. With kind regards, Ana Gomes Customer Care

Dear Melanie, First of all we would like to thank you for sharing your comments regarding the stay that you had with us. It is so important for us to read that we were able to meet your expectations and that our team provided you a great experience. We will strive to continuously improve and provide our guests with the best possible experience and we hope that in the future you will give us the opportunity to welcome you back to our hotel. Best regards, Ana Gomes Customer Care

Dear Kathryn, It is a joy to receive your positive feedback and kind words, thank you so much! Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our services and team members. I will ensure to share this feedback with the team to continue to inspire and motivate them to deliver exceptional customer service.We look forward to welcoming you back to Tivoli Carvoeiro in the near future. Kind Regards, Rui Brito Customer Care

Dear Herman, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

Dear Catherine,On behalf of the entire team of Tivoli Carvoeiro, we would like to thank you for your visit and preference. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We are genuinely appreciative of your kind comments and do acknowledge your constructive criticism, which will be shared with the respective department. Looking forward to welcoming you back soon to Tivoli Carvoeiro, the real oasis of relaxation and hospitality. With our kindest Regards Luminita Ferreira Customer Care

Dear John,Thank you for your preference for the Tivoli Carvoeiro and for assessing your recent stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome you again soon and continue to provide you with unforgettable moments. With kind regards Luminita Ferreira Customer Care

Dear Ivania,What a breath-taking feedback, thank you very much! Your kind words and comments are very valuable to us, as it helps us to maintain and constantly improve our service levels. We will happily forward your feedback to the entire team, who we are certain, will be encouraged by your remarks. Looking forward to welcoming you back soon. With kind regards Luminita FerreiraCustomer Care

Dear Amarpal,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to Tivoli Carvoeiro in the near future.Kind Regards,Rui BritoCustomer Care

Dear qun, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the breakfast we offer and the facilities. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

Dear Antonio,What a breath-taking feedback, thank you very much! Your kind words and comments are very valuable to us, as it helps us to maintain and constantly improve our service levels. I will happily forward your feedback to the entire team, who I am certain, will be encouraged by your remarks. Looking forward to welcoming you back soon. With kind regards, Luminita Ferreira, Customer Care

Dear Patricia, Thank you so much for sharing your review regarding the stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the view and the facilities we offer. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Rui Brito Customer Care

Dear Mrs. Maria,Thank you sincerely for your feedback that deserved closest attention and consideration. We deeply regret not being able to provide a satisfactory solution to ensure your stay was enjoyable. We had the opportunity to speak with you on the phone, an several options and solutions were presented, however, all of them were rejected. We remain at your entire disposal and hope to have the opportunity to welcome you back to Tivoli Carvoeiro and provide an enhanced experience. With our best regards Luminita Ferreira Customer Care

Dear Mr. Frank,On behalf of the Tivoli Carvoeiro Team, we would like to thank you for choosing Tivoli Carvoeiro.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. It is very rewarding for us to know that you had a great experience and valued the kindness and professionalism of our team. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. With our sincerest regards Luminita Ferreira Customer Care

Dear Gregory, Thank you so much for taking the time to share your evaluation regarding the stay at our hotel. Your opinion is very important to us and will be proudly shared with our team members. It will definitively be a true pleasure to welcome you back in Tivoli Carvoeiro. With kind regards, Rui Brito Customer Care

Dear Mrs. Libero, First of all we would like to thank you for sharing your comments regarding the recent experience that you had in Tivoli Carvoeiro. We regret to know that we were not able to meet all your expectations, however, we would like to clarify that your booking was initial made for a Superior Double (Standard category) and with VIP program you were eligible to a free upgrade for a Deluxe Terrace (no sea view), subject to availability. Your opinion is very important for us and was taken in great consideration and we truly hope you will give us the opportunity to welcome you again in a near future. With best regards, Rui Brito Customer Care

Dear Melanie, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences, and of course, pampering them as much as we can! We look forward to welcome you back soon. With kind regards, Rui Brito Customer Care

Dear Halima, Thank you very much for taking the time to share your review regarding the stay at our Hotel. Your opinion is very important for us and all your comments will be shared with the team. Looking forward to welcoming you back soon. With kind regards, Rui Brito Customer Care

Dear Andrew, Thank you for choosing Tivoli Carvoeiro and for the wonderful review of your stay. Our aim is always to provide a first class service and our professional and dedicated team go the extra mile to ensure our guests have a memorable stay. It is rewarding to know that our efforts at continuous improvement are being recognized. We look forward to welcoming you back to our resort for many unforgettable experiences. With kind regards, Rui Brito Customer Care

Dear Liqun,On behalf of the Tivoli Carvoeiro Team, we would like to thank you for choosing Tivoli Carvoeiro for such a special occasion, as your wifes birthday. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. With our dearest regards Luminita Ferreira Customer Care

Dear Mr. David, Thank you so much for sharing your review regarding the stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the breakfast we offer and the facilities. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Rui Brito Customer Care

Dear Mihai, First of all we would like to thank you for sharing your evaluation regarding the experience that you had with us. It is so important for us to see that we were able to meet your expectations and that our team provided you a great experience. We will strive to continuously improve and provide our guests with the best possible experience and we hope that in the future you will give us the opportunity to welcome you back to our hotel. Best regards, Rui Brito Customer Care

Dear Ali, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience and valued the location and facilities. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

Dear Mrs. Teresa, Thank you for your preference for the Tivoli Carvoeiro and for assessing your stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome your visit to the Tivoli Carvoeiro soon and continue to provide you with unforgettable moments. With kind regards, Rui Brito Customer Care

Dear John, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

Dear Inge, Thank you so much for sharing your fantastic review regarding your stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We will share your feedback with the entire team and we hope to welcome you back soon. With best regards, Ana Gomes Customer Care

Dear Sandor, Thank you so much for sharing your review regarding the stay at Tivoli Carvoeiro. It is very rewarding for us to know that you had a great experience. We hope to welcome you back soon. With best regards, Rui Brito Customer Care

Dear Michael, It is a joy to receive your positive feedback and kind words, thank you so much! Your comments motivate us to continue striving to be the best that we can be, and always walk the extra mile in order to provide our guests with amazing experiences. We look forward to welcome you back soon. With kind regards, Rui Brito Customer Care