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Opiniones sobre Candlewood Suites Lafayette, an IHG Hotel

2.5 out of 5
Candlewood Suites Lafayette, an IHG Hotel
240 Meijer Dr, Lafayette, IN

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 96 de 253 opiniones" "
Evaluación: 8 - Bueno. 80 de 253 opiniones" "
Evaluación: 6 - Aceptable. 37 de 253 opiniones" "
Evaluación: 4 - Mediocre. 24 de 253 opiniones" "
Evaluación: 2 - Terrible. 16 de 253 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,4/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Robert

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved Natalie...she was great. Helped me out with my RV parking
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Nipa

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
They provide everything you need and more! Water pressure in our room not the best but not the worst I've ever experienced.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Jared

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice, clean, quiet property. Bed was comfortable. Hotels in Lafayette are generally overpriced but this was a good property.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Carl

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
Confirmed 2 queen beds and only had one. When I called down to the front desk she said they couldn’t do anything about it.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Nancy

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Shower didn’t flow, water came out of faucet instead of shower head. Pillows on bed needed to be replaced. They smelled like scalp body odor.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Poonam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Aish

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I would go there again.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Cilmara

Viajó con su familia
Le gustó: Personal y atención
The room was clean.But when you the door a strong smells of smoking came. So room looks clean but was smells as a smoking room. I when and check with the front desk and they very politely and said facilities was smoke free. ???
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Ricky

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jeffery

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is my 3rd stay at these properties. I have paid a lot more at other hotels and don't get the same neat and clean room conditions. Always amazes me. Will be definetely stay here again!
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Jeffery

Employee who checked me in was a maintenance person I believe. Not anywhere close to looking professional. He was nice though.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jeffery

Le gustó: Servicios
I have paid more at other locations for a room that was not as nice I had. Very clean and modern. Thanks.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thanks
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Jessica

Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Diane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Purdue/Wisconsin game
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Maureen

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
TV didn’t work. Nobody available that could fix issue. Black out shades were dirty. Very expensive for quality of hotel and service.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Shauna

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jeffrey

Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Peggy

No le gustó: Limpieza, personal y atención
The whole front desk area was disgusting and the staff where unkept and unprofessional! Upper management needs to pay a visit! The lobby smelled like bleach and funk mixed together. I m assuming they are short staffed especially with maids since I saw I believe the night manager and one of the front desk people making up beds.Rooms needed to be better cleaned. Lights didn’t work
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jackie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was close to shopping and dining places.and there wasn't nothing that I didn't like about this hotel!
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Lucas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Jennifer - General Manager el 25 may. 2023
Thank you, Lucas!

10/10 Excelente

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Updated contemporary extended-stay facility-- functional rather than fancy. Large gym, free laundromat, large desk area for workspace. Kitchen well-equipped for a short stay: regular fridge, 2-burner stove, dishwasher. Let us change rooms when AC in first room too noisy for sleep.
Se hospedó 3 noches en abril de 2023
Respuesta de Jennifer - General Manager el 10 may. 2023
We appreciate your kind words! Thank you, Margaret!

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Jennifer - General Manager el 10 may. 2023
Thank you so much, Mary!

6/10 Aceptable

Danna

Viajó con su familia
Le gustó: Personal y atención
I booked 2 rooms One, the bathroom floor was filthy. I wiped it with a washcloth and the cloth was black. The other room, the shower didn’t work and they had to take baths!
Se hospedó 1 noche en mayo de 2023
Respuesta de Candlewood Suites Management el 10 may. 2023
Danna,We appreciate your honest review and hope that in the future, if we're given another chance, we are able to prove you with a different experience.

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2023
Respuesta de Jennifer - General Manager el 3 may. 2023
Thank you so much, Erin!

8/10 Bueno

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pleasant stay
Hotel must have had a recent update. Room very up to date, clean & new kitchen. Well stocked. Comfortable furniture. Only issue was the bed seemed older, lumpy with “body-sized valley”, ripped bottom lining visible under bed.
Se hospedó 2 noches en abril de 2023
Respuesta de Jennifer - General Manager el 19 abr. 2023
Lisa,I appreciate your honest review. This definitely helps me prioritize room needs - and this is one for sure! Thank you so much!

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great gym
Se hospedó 1 noche en febrero de 2023
Respuesta de Jennifer - General Manager el 18 feb. 2023
Thank you, Robert! We're glad to hear you enjoyed it!

10/10 Excelente

Abdulrazak

Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Catherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Though we only stayed for one night, it was very comfortable and affordable. It was a bit confusing to find the entrance—it faced the interstate, had no overhang, and was not labeled.
Se hospedó 1 noche en agosto de 2022
Respuesta de Jennifer - General Manager el 6 sept. 2022
Catherine,Thank you so much for your honest review! Ironically our new signs are being put in today! Hopefully next time you come through you'll see how great they look! We appreciate you so much and look forward to you staying with us again.

10/10 Excelente

Sachin

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Daisy

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Kathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was excellent an we enjoyed our stay. Employees was helpful an we plan on coming back again.
Se hospedó 3 noches en julio de 2022
Respuesta de Jennifer - General Manager el 18 jul. 2022
Thank you, Kathy! This means so much to read! We look forward to having you return.

10/10 Excelente

Rudy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very professional!
Se hospedó 1 noche en julio de 2022
Respuesta de Jennifer - General Manager el 18 jul. 2022
Thank you so much, Rudy!

10/10 Excelente

Rachael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel
Had a great one-night stay. We stayed in a very clean, spacious double bedroom. The kitchenette was convenient and the bathroom was very nice too. Our room faced the highway and parking lot, but the comfort of our bed overshadowed the noise and light. Overall, 9.5/10!
Se hospedó 1 noche en junio de 2022
Respuesta de Jennifer - General Manager el 13 jul. 2022
Rachael, Thank you so much! This means a ton to us!

8/10 Bueno

Sabina

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Michele

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Jarod

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very polite and great place!
Se hospedó 3 noches en mayo de 2022
Respuesta de Jennifer - General Manager el 10 jun. 2022
Thank you so much Jarod! We appreciate your kind words!

6/10 Aceptable

Evan

Viajó en grupo
Check in was slow. The room itself was fine. More suited to someone for a extended stay. Full size fridge, dishwasher, counter top burners, etc. On two occasions I noticed a lack of hot water while showering.
Se hospedó 2 noches en abril de 2022
Respuesta de Jennifer - General Manager el 13 abr. 2022
Evan, I'm so sorry to hear that you didn't completely love your stay. I do recall we had computer issues at the time of your check-in and it was indeed frustrating and you waited far longer than you should have had to. I hope you give us another shot again soon at showing that this is not a normal check-in process for us. Guest services are something we hold at a very high priority. Thank you, Jennifer

10/10 Excelente

Sonya M

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff!! Very clean and comfortable will definitely stay here again!!
Se hospedó 1 noche en abril de 2022
Respuesta de Jennifer - General Manager el 7 abr. 2022
Thank you so much for your kind words, Sonya! This made my day!

4/10 Mediocre

Noah

Viajó con su familia
Le gustó: Servicios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
It was fine, but not at all impressed. Lots of paint peeling and chipping everywhere, lobby, hallways, the pool and most importantly by the window in our room where my kids could get to it.
Se hospedó 2 noches en marzo de 2022
Respuesta de Jennifer - General Manager el 7 abr. 2022
Noah, I'm very sorry to hear you didn't enjoy your stay. We actually painted all of the interior of the hotel, including the pool, over the last 2 weeks. I hope that in the future you'll give us another shot and will be able to enjoy the recent upgrades. Thank you!

2/10 Terrible

Sue

There was no room availability.
Se hospedó 1 noche en marzo de 2022

4/10 Mediocre

Jodi

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Check in lady was very nice. The hotel was a mess. It was very dirty and so much construction. Smoke alarms were covered up by plastic. The elevator alarm kept going off, fire department had to come. Had to use stairs and we were on the 4th floor. No vending machines, no ice, no snacks available.
Se hospedó 1 noche en febrero de 2022
Respuesta de Jennifer - General Manager el 16 feb. 2022
Jodi, While I'm happy to hear that you enjoyed your check-in process, I'm saddened to hear that you did not enjoy the rest of your stay. Unfortunately the hotel is not 100% put together, because of necessary construction. It's a difficult process to keep up with, but I hope you give us a shot once again to see how beautiful it turns out once it's finished! Thank you, Jennifer, GM

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Kathleen

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nothing it could really use an update the shower floor leaked all over the floor every time someone showered
Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Kimberly

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The halls smelled very bad. We could smell it in our room. There were stink bugs in the room. We had to kill 8 to 10 bugs. They were crawling everywhere and one climbed on my husbands neck when he was sleeping. I had to pull hair out of the bathroom drain because the water wouldn't drain. It was disgusting. Staff was great, friendly and accommodating.
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Tessa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 9 noches en noviembre de 2021

10/10 Excelente

JING

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
large room nice and clean
Se hospedó 1 noche en noviembre de 2021
Respuesta de Jennifer - General Manager el 28 nov. 2021
Thanks Jing! We appreciate you!

10/10 Excelente

Tricia

Se hospedó 2 noches en octubre de 2021
Respuesta de Jennifer - General Manager el 27 oct. 2021
Thanks Tricia!!

10/10 Excelente

Laura

Se hospedó 2 noches en octubre de 2021
Respuesta de Jennifer - General Manager el 27 oct. 2021
Thanks Laura!!