I am sad that I have to leave this review. My family and I have been using vrbo for many years and this is the first time we have had to leave a negative review. We rented this property during the Labor Day weekend. When we arrived and settled it was late in the evening. We decided to take a dip in the pool. Once we got in, we noticed the floor of the pool felt slimy. As we began moving around the water, slowly, whatever had settled at the bottom of the pool began to rise. The water became so thick we couldn't see our own hands if we stuck them under water. Realizing that we were swimming in algae we exited the pool. I notified the management company via email and in the morning my sister called them. They sent out a pool man to clean the pool. He did try, but the pool still remained full of algae. The water was still murky. You could see the first two steps, then the rest disappeared into the swampy waters. I left the management company a voicemail explaining this and asked them to please call me, but never heard back. I finally called vrbo directly and they tried, but they too were unsuccessful. The only reason I rented this property was to spend time in the pool with the family. I felt cheated out of my money and my time. The pool needs to be fully drained and properly cleaned. Our experience was unacceptable and the lack of response/follow through from management was a shame.