We had issues with the booking from the very beginning after our reservation was accepted. Was constantly chasing the owner for booking forms, un answered questions etc. Even contact Homeaway directly who told me to ring the owners mobile and they couldn't do it on my behalf as they can't ring out!!!!!!!!
Anyway again I had to chase the owner the day before we were leaving for our holiday as we hadn't received any instructions on how to access the villa which caused uncessary concerns and worries. On arrival the transfer service I booked myself couldn't find it with the address I was given and we got dropped off about a mile away and ended up walking the streets and finally got directions from a local, baring in mind this was at 10.00pm.
The location of the villa is next to a surfers hostel which to be fair wasn't much of a disturbance. The beds were made up and towels were provided. I think it would have been nice to have been left some milk as the shops had closed by the time we got there and unable to have a hot. drink until the morning. The villa was clean and the kitchen are was well stocked with plates, cutlery etc. The villa needs a complete overhaul as very dated, the paint work outside needs serious attention and was peeling off a lot. The pool area was nice. We paid extra for pool heating but as we were realibly informed by the local manager, the pool cover was broken and the water struggled to maintain an acceptable temperature. We contacted the pool man who was very helpful but we could only use it for about half the week. The villa is in a good location, walking distance to supermarkets, the water park and the main strip with various shops and restaurants. We actually bumped into out local manager Nickola who was extremely helpful and managed to find us an apartment to use on the last day as we had to be out by 10.30 and weren't getting picked up until 18.30. stripped the beds as requested and unfortunately the mattresses were stained and old! Overal, good location but needs serious updating and totally unreliable owner!