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Opiniones sobre Americas Best Value Sandman Inn

2 out of 5
Americas Best Value Sandman Inn
2410 E R Ave, La Grande, OR

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 263 de 1003 opiniones" "
Evaluación: 8 - Bueno. 412 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 181 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 93 de 1003 opiniones" "
Evaluación: 2 - Terrible. 54 de 1003 opiniones" "

7,8/10

Limpieza

8,0/10

Personal y atención

7,2/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Raul

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bad hotel
Se hospedó 1 noche en agosto de 2023
Respuesta de Melissa el 1 sept. 2023
Hi Raul, Can you please call the hotel with a little more details about your experience here?

8/10 Bueno

Lori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was clean and affordable
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Lukasz

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Megan

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel itself is great. Clean and cozy. Nothing fancy, but the breakfast and pool area were very nice. My kids loved the hot cocoa machine they could visit all day! Staff was very friendly and accommodating. McDonald's , Wendy's, Subway and a gas station are all right out the front door. Many shops and other restaurants are just around the corner. We had a great and convenient stay as a family.
Se hospedó 2 noches en mayo de 2024
Respuesta de Melissa el 27 may. 2024
Thank you, Megan. We enjoyed having you come see us anytime.

10/10 Excelente

Kristine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice enough that we stay here often on our way to and from the coast
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 27 may. 2024
Thank you, Kristine for being a loyal guest. We hope to see you again before summer is over.

6/10 Aceptable

Jeffrey

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 27 may. 2024
Thank you, Jeffery

6/10 Aceptable

Jazmin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
The cleanliness was questionable, since there was someone's underwear just sitting on the ground in our room. Breakfast was pretty decent, though.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 22 may. 2024
Thank you for bringing this to my attention.

4/10 Mediocre

Tim

Viajó por negocios
This was an ok stay. Breakfast is nothing to boast about. basic microwavable stuff. Room was ok. One bed was not turned from previous guest and had stuff left in the sheets. I just slept on the other bed which was clean. But for the price and the area, its almost what you'd expect.
Se hospedó 3 noches en mayo de 2024
Respuesta de Melissa el 21 may. 2024
Thank you, Tim for bringing this to my attention. I will bring this up to the housekeeping staff. We appreicate your business.

6/10 Aceptable

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención
It was perfect for what we needed. The room was clean. Bed was comfortable. Breakfast was fine. Stairs and hallway could have a vacuum and our view was of long grass and a shipping container. Not great but just fine.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 21 may. 2024
Thank you, Joseph.

6/10 Aceptable

shasta

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Walls were dirty, found a tie under the bed indicating room not thoroughly cleaned, room is small, tc remote did not work, we even replaced batteries. Breakfast were risky for our nut allergy family.
Se hospedó 2 noches en mayo de 2024
Respuesta de Melissa el 21 may. 2024
Hi Shasta, I would like to apologize for the condition of your room. We would love some suggestions on breakfast and what changes you like to see made. Thank you.

10/10 Excelente

Rickard

Le gustó: Limpieza, personal y atención, servicios
Nice and clean. Quiet. Decent breakfast.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 13 may. 2024
We value your business with us Rickard. Thank you!

6/10 Aceptable

karen

Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 21 may. 2024
Thank you, Karen.

6/10 Aceptable

Keith

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Antonio

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Antonio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The lady at the front counter was very nice and helpful
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 7 may. 2024
Thank you, Antonio. We appreicate the review

10/10 Excelente

James

Viajó con su familia, Viajó con mascotas
Great stay ! Will definitely use this hotel again if in the area.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 7 may. 2024
Thanks, James! We look forward to seeing you again.

4/10 Mediocre

Bart

Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room smelled heavily of cigarette smoke and thick cover-up chemicals. The place is very worn. A chair was torn with stuffing coming out, the hem on the drapes was un-sewn. There were wall patches that were not finished and not painted. Emergency exit plans were not posted in the room, neither were any hospitality information available. Cleaning staff entered the room hours before checkout time while the room was still occupied.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 7 may. 2024
Hi Bart, I'm sorry to hear about your experience with us. I am not aware of any rooms on the property that have unfinished walls. If you wouln't mind calling the property and talking with a staff member about this. Emergency plans are posted on the back of the door. Thank you.

8/10 Bueno

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and safe
Se hospedó 4 noches en mayo de 2024
Respuesta de Melissa el 6 may. 2024
Hi William, we look forward to having you again if in the area. Thank you.

8/10 Bueno

Delia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 6 may. 2024
Thank you, Delia come see us again!

4/10 Mediocre

Kristin

No le gustó: Limpieza, personal y atención, servicios
No elevators had to carry luggage up a flight of stairs, Deadbolt on door would not work. I felt like I was bothering the desk clerk when I checked in around 10pm
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa el 6 may. 2024
Thank you, Kristin for bringing this to my attention. We value your feedback

10/10 Excelente

Abbey, Elgin

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 6 may. 2024
We appreciate your business with us. Thank you, Abbey.

10/10 Excelente

Nathaneal

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and well kept motel! Great location, right next to a handful of fast food restaurants. The hot water ran immediately and we didn’t have to wait. The walls aren’t soundproof and it is dog-friendly, so you will hear some barking. Still highly recommend, we will come back if we’re ever in the area.
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa el 1 may. 2024
Hi Nathaneal, Thank you for the wonderful review. We hope to see you again.

6/10 Aceptable

Margaret

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The staff was helpful and accommodating, but being in the second floor with no elevator wasn't very convenient for two senior citizens. The hallway was dirty, the curtains were coming off, the bathroom floor was dirty and the bed looked like someone had sat on it before we arrived.
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa el 1 may. 2024
Dear Margaret, I do apologize for the inconveience of not having an elevator and the condition of your room. We value your business and I well take this up with the staff.

8/10 Bueno

Don

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa el 23 abr. 2024
We value your review. Thank you.

6/10 Aceptable

Rhonda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The property was clean though a little run down. Could use a good facelift.
Se hospedó 2 noches en abril de 2024
Respuesta de Melissa el 15 abr. 2024
Thank you, Rhonda we appreciate your business.

10/10 Excelente

Arlene

Viajó con su pareja
Le gustó: Servicios
The people are very nice
Se hospedó 2 noches en abril de 2024
Respuesta de Melissa el 15 abr. 2024
Thank you, Arlene. We enjoyed having you.

8/10 Bueno

samantha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would have given 5 stars but wi-fi not as good as they claim
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa el 15 abr. 2024
Hi Samantha, We would like to apologize for the password not working at first we just had to update it. Thank you for the review.

6/10 Aceptable

Pamm

Viajó en grupo
This was rated high but I don’t know why. Very run down with few upgrades. Waited for someone to come to the desk to be checked in. Ice machine was like crushed ice. Beds had dips in the middle of sleeping area but was OK for sleeping. The bed was made but sheets not pulled smooth. Looked it had been slept in but I don’t think it was. Bedskirt half pulled down half under mattress. Bath tub had a ring in it.
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa el 8 abr. 2024
Thank you, Pam for bringing this to my attention. We greatly value your business with us. We want nothing more then for you to have a great experience. I will bring this to the housekeeping staff. We hope to see you in the future.

10/10 Excelente

David

Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 23 abr. 2024
Thank you, David!

8/10 Bueno

Erica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Generally a good stay. A bit loud in the rooms - could hear hallway activity easily. But otherwise a nice stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 25 mar. 2024
Thank you, Erica. We enjoyed having you.

8/10 Bueno

Brandy, Keizer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The hotel is clean and there are a variety of fast food spots with very close walking distance. Pool is 24hrs which is cool. My bed was comfy. Breakfast was easy and good. It could use a couple things. 1) an elevator. I know it's only 2 floors and they give you option. But if there was no option had trouble with stairs or had a lot of gear that would be a problem. And at the door they had duck tape to hold the carpet that was coming up. Otherwise I would stay here again for sure.
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 25 mar. 2024
Hi Brandy, thank you for the review. We appreicate your business and would love to see you again.

2/10 Terrible

Katilla

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 25 mar. 2024
Katilla can you tell me why you didn't enjoy your stay.

10/10 Excelente

Cherise

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The manager that runs this hotel is amazing. The rooms have amazing beds and the pool and spa are always clean. That tells me that the manager and the staff take pride in there work and the property.
Se hospedó 4 noches en marzo de 2024
Respuesta de Melissa el 19 mar. 2024
Hi Cherise, thank you for the kind review. The staff and I really appreciate hearing that we are doing a good job. We strive to give our guests the best experience possible. Please come stay with us again.

8/10 Bueno

stacey

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a good place for the price. Nothing spectacular but cleans and nice with good service. Close to many conveniences and dog friendly. More affordable than the local competition and equal value. It is set back a little off the main street so you have to look for it a bit. Enjoy your stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 19 mar. 2024
Thank you, Stacy. We really enjoy when our guests take the time to leave a review. We look forward to seeing you again.

8/10 Bueno

Grace

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall solid little hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 14 mar. 2024
Hi Grace. Thank you for the review.

8/10 Bueno

stephen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean. Morning staff were professional and courteous. Neighbor hood and landscaping are plain and bare but safe. Breakfast was fair but no meat or eggs. Coffee was great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 13 mar. 2024
Thank you, Stephen! We appreicate your business with us. We value your feedback very much.

10/10 Excelente

Dmytro

Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 25 mar. 2024
Thank you for the 5 out of 5 Dmytro.

2/10 Terrible

Nancy

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa el 13 mar. 2024
Thank you, Nancy

10/10 Excelente

Donald, Clinton

Le gustó: Limpieza, personal y atención
Sketchy location.
Se hospedó 1 noche en febrero de 2024
Respuesta de Melissa el 6 mar. 2024
Thank you for the feedback.

10/10 Excelente

Christine

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Melissa el 26 feb. 2024
Thank you,Christine. We hope too see you again.

8/10 Bueno

DeeAnn

Viajó con su familia
Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Melissa el 26 feb. 2024
Hi DeeAnn, we value your feedback and appreciate you leaving us a review.

10/10 Excelente

Judy

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Melissa el 26 feb. 2024
Thank you, Judy. It was a pleasure having you stay with us.

10/10 Excelente

Mark

Se hospedó 1 noche en febrero de 2024
Respuesta de Melissa el 21 feb. 2024
Thank you, Mark.Your reveiw is greatly appreciated.

8/10 Bueno

Crystal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed for two nights to watch the NAIA CCC wrestling tournament. Our experience with this hotel was all positive. Check in was easy with the clerk being very friendly and helpful, even after dealing with a couple of ladies that were a bit difficult. Facility was clean and well taken care of. Our only complaint, if we had one, would be that the shower had a high pitched squeal the entire time we used it. We would definitely come back again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Melissa el 19 feb. 2024
Thank you, Crystal we really enjoyed our guests this weekend very kind people and great students. We look forward to seeing you at the next tournament or if your just passing through. Thanks again!

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff. Larger breakfast options than expected.
Se hospedó 1 noche en febrero de 2024
Respuesta de Melissa el 19 feb. 2024
Hi Mary, Thank you for the feedback on our breakfast and staff. We value your business with us. Please come see us again.

10/10 Excelente

Teresa

Se hospedó 1 noche en febrero de 2024
Respuesta de Melissa el 16 feb. 2024
We value your business with us, please come see again Teresa.

2/10 Terrible

sherel

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Melissa el 5 feb. 2024
Hi Sherel, I show that you did not show up to your reservation. Maybe you can tell me a little more about your reason for just 1 out of 5

8/10 Bueno

shannon

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
freindly
Se hospedó 1 noche en enero de 2024
Respuesta de Melissa el 5 feb. 2024
Thank you, Shannon we appreicate the kindness.

10/10 Excelente

Ronald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Melissa el 30 ene. 2024
Thanks Ronald! We would love to see you in the future.We appreciate you staying with us.

6/10 Aceptable

connie

Viajó por negocios
Le gustó: Limpieza, personal y atención
No late check out
Se hospedó 1 noche en enero de 2024
Respuesta de Melissa el 29 ene. 2024
Hi Connie, I would like to apologize for the inconvenience not having a late check out might have caused. It is never a guarantee we can provide a late check out as there are a lot of things that can factor in to why we can that day. Please note that we will and do give late check outs when we can. Thank you for your business with us.