Servicio de la propiedad

Opiniones sobre Courtyard by Marriott La Crosse

3 out of 5
Courtyard by Marriott La Crosse
500 Front St S, La Crosse, WI

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 208 de 382 opiniones" "
Evaluación: 8 - Bueno. 123 de 382 opiniones" "
Evaluación: 6 - Aceptable. 39 de 382 opiniones" "
Evaluación: 4 - Mediocre. 9 de 382 opiniones" "
Evaluación: 2 - Terrible. 3 de 382 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Laura

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, quiet, comfortable, that’s all I ask.
Se hospedó 2 noches en abril de 2024
Respuesta de Bradley H., G.M. el 6 may. 2024
Thanks for the positive marks. Glad your stay was a good one.

8/10 Bueno

Kurt

Se hospedó 3 noches en abril de 2024
Respuesta de Bradley H., G.M. el 6 may. 2024
Thanks for staying with us.

10/10 Excelente

Karen

Se hospedó 4 noches en marzo de 2024
Respuesta de Bradley H., G.M. el 6 may. 2024
Thanks for the "5"! Glad you chose to stay.

8/10 Bueno

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Clean and in a convenient location. I just wish there wasn't kids running up and down the hallway at 8AM :)
Se hospedó 2 noches en marzo de 2024
Respuesta de Bradley H., G.M. el 6 may. 2024
Sorry the kids were up early. Glad you enjoyed the rest of your stay.

10/10 Excelente

Cheryl, Appleton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice view, easy to park. Great room
Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley H., G.M. el 2 abr. 2024
Thanks for choosing to stay with us. Glad you had a good stay.

6/10 Aceptable

Ryan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
It was a nice property, super friendly staff and parking was good. Great river view and our event was only a couple blocks way, so convenient location. Had a small pool and very small fitness center, could fit maybe 3-4 people tightly. The price of the room was too expensive for a place not offering complimentary breakfast. Their $$$ breakfast was very expensive and average at best. Unsure if I'd stay again... Probably try another place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley H., G.M. el 2 abr. 2024
Hello Ryan,I'm very sorry that you did not find value in your stay. If a large fitness room is important to you, we do offer a complimentary pass to our local Anytime Fitness for guest use. Please inquire about it at the front desk. We do our best to price ourselves appropriately within our market for the amenities and riverside location that we offer. Thanks for choosing to stay with us, and we do hope to see you again.

10/10 Excelente

Stephanie

Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley H., G.M. el 6 may. 2024
Thanks for staying!

10/10 Excelente

Steve

Se hospedó 1 noche en marzo de 2024
Respuesta de Bradley H.,G.M. el 6 may. 2024
Glad you enjoyed your stay.

10/10 Excelente

Phillip

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comforting
The room was spotless with all necessities. The bedding and room smelled good. No fingerprints on mirrors.
Se hospedó 1 noche en febrero de 2024
Respuesta de Bradley H., G.M. el 2 abr. 2024
I'll pass the kudos on to our housekeeping team! Thanks for staying.

10/10 Excelente

John

Se hospedó 2 noches en febrero de 2024
Respuesta de Bradley H., G.M. el 2 abr. 2024
Glad you enjoyed your stay. Hope to see you again soon.

6/10 Aceptable

Sheri

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
TV didn’t work and asked about getting a new remote and were told by night front desk employee there were none and no maintenance until morning and no other rooms. Really frustrating to have no tv.
Se hospedó 1 noche en enero de 2024
Respuesta de Bradley H., G.M. el 31 ene. 2024
Dear Sheri,I apologize that you did not have TV during your stay. I can understand how frustrating that might have been. I will follow up with the front desk so that they better know how to troubleshoot any problems with our TV system.Thank you for choosing to stay with us,

2/10 Terrible

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Bathrooms are too small- Horrible smell outside
Unfortunately we will not be staying at this Hotel again. Here are the reasons why: 1) The bathrooms are incredibly small. The bathroom in a youth hostel would be bigger than these; there's practically no space on the sink to put your things and I could barely spread my legs to take a crap on the toilet and I'm not a big guy. You can tell the property owners told the builders to cram as many rooms as they could on each floor, and forego bathroom space. Come on, for a Marriott that's ridiculous. 2) The hotel is next to a grain storage elevator, that spews a horrible putrid smell which infiltrates into the rooms through the HVAC system. 3) The bed headboards for the adjacent rooms are facing each other. The result: We could hear the guy next to our room cough during the night like if he was right next to us. That indicates there's poor wall insulation in between the rooms, so that also means ZERO privacy since your next door neighbor can hear everything you're saying. Sorry Marriott, but for the quality of the hotel chain we expected a whole lot more.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Krista

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Bradley H., G.M. el 18 ene. 2024
Thanks for staying!

10/10 Excelente

Brandon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bradley H., G.M. el 18 ene. 2024
Glad you enjoyed your stay!

10/10 Excelente

Shawn, Nevada

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its right next to the Mississippi River. Out room had a fabulous view of the bridge and river. And NYE someone across the way set of fireworks and it was really awesome. Also the Rotary put up lights at the park nearby and it was an awesome display!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Bradley H., G.M. el 18 ene. 2024
Thanks for sharing! Glad you enjoyed your stay.

10/10 Excelente

Marita

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bradley H., G.M. el 2 abr. 2024
Thank you for the positive review! We are glad you enjoyed your stay.

2/10 Terrible

Fr Nicholas

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bradley H., G.M. el 2 ene. 2024
Thank you for posting your review. We are very sorry that you did not enjoy your stay. Please feel free to reach out to the hotel directly if you have any specific feedback for us.

8/10 Bueno

Maria, Bagley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and staff is very friendly and helpful.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bradley H., G.M. el 2 ene. 2024
Glad you found our staff to be helpful and friendly. We hope you choose to stay again!

10/10 Excelente

Kim

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bradley H., G.M. el 2 ene. 2024
Thanks for staying, and thanks for the feedback! Hope to see you again soon.

8/10 Bueno

Deborah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly, helpful staff. Clean room. Great view. Convient laundry facilities. Would have liked free amenities like coffee, snacks or breakfast offered.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Bradley H., G.M. el 5 dic. 2023
Thank you for your feedback. We are glad that you found our staff to be helpful and friendly. Courtyard as a brand offers the Bistro for breakfast service with Starbucks Coffee. There is a wide range of items at various prices to suit most needs. We hope you choose to come back.

10/10 Excelente

Yoshiaki

Se hospedó 6 noches en noviembre de 2023
Respuesta de Bradley H., G.M. el 2 ene. 2024
Thanks for taking the time to post your review. See you next time!

10/10 Excelente

Stephanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was impressed with the cleanliness and like-new feel of the hotel, from our room to the pool and lobby. It was very comfortable. We had a wonderful stay and would happily stay here again or recommend to others.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Bradley H., G.M. el 3 nov. 2023
Thanks so much for the positive feedback. We are glad you enjoyed your stay.

6/10 Aceptable

Carol

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The food was mediocre. the ice machine was out of ice, We were put in a handicap room so the door remained open when my husband was sleeping. It cost $5.69 for a little individual bottle of orange juice. The nearby restaurants were all closed. The beds were comfortable but the plug in the sink didn't go down and the plug in the tub wouldn't stay up.
Se hospedó 1 noche en octubre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Hello Carol,Thank you for providing your feedback. I am sorry that you experienced problems with your stay. We will make sure to check the issues you have reported. These are not typical of our property. Thank you for choosing to stay with us, and we hope you stay again.

10/10 Excelente

Gail

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the newly remodeled rooms, the overall hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Thanks for the positive feedback!

6/10 Aceptable

Mary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Wi-Fi didn’t work Could have gotten a better deal without Expedia!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Hello Mary, Thank you for staying, and thank you for your feedback. I am very sorry that your WIFI did not work. We have made sure that it is working property and have not noticed any further outages. Regards,

6/10 Aceptable

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención
View was beautiful but bed uncomfortable, no microwave and no bath mat to step out of shower on!
Se hospedó 1 noche en octubre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Glad you thought our room was beautiful. The housekeepers are to keep a bath mat stocked in each room, we will make sure that they are in there!Hope you stay again,

10/10 Excelente

Robin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Thanks!

10/10 Excelente

Candida

Se hospedó 1 noche en octubre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Thanks!

8/10 Bueno

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Thanks for staying

8/10 Bueno

Dariusz

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Decent hotel
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Thanks for choosing to stay with us. Hope to see you again.

10/10 Excelente

Devin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Thanks!

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bradley H., G.M. el 27 oct. 2023
Thanks!

2/10 Terrible

Derek

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I booked my room for a wedding and was planning to stay two nights but ended up leaving after one night. My significant other and I were in the hot tub and pool area when the working front desk person let two homeless people into the pool area, one of them showered in the pool bathroom and the other put a swimsuit on and swam in the pool, she was very dirty. She then came into the hot tub and talked to us about her life and asked if we wanted to buy a dog. When it was time for the hot tub/pool area to close, the front desk person told the two to leave and then came back in and told us that we needed to get out and go to our rooms.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bradley H., G.M. el 19 sept. 2023
Dear Derek,Thank you for providing us with your feedback. I am very sorry that you had a poor experience in our pool area. Our hotel policy prohibits non guest use of our facilities as we want to keep a safe environment for our guests. I will certainly find out what happened and ensure that it does not happen again. I apologize as well if our front desk person was not kind and professional when he asked you to leave the pool area. We pride ourselves on our friendly service and clean and safe environment. I am very sorry that we fell short of our goal in regards to your recent stay.

10/10 Excelente

Tammy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very clean and convenient!!
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Randall

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Jesse, SHASTA LAKE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful place right on the river- great choice of food & loved the walking path!
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Dean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Valerie J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kim

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent location on the Mississippi River. We loved the outdoor patio. The room was clean and spacious. If you are looking to explore the downtown area or the Riverside Park this is the spot for you. It's all walkable. We would stay again.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Alyssa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Elizabeth

Se hospedó 1 noche en julio de 2023

10/10 Excelente

scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good spot
I have stayed here several times with my family and alone. Best hotel in the La Crosse area in my opinion and moderately priced.
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean. Very nice staff.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was good But we stay for our anniversary but last year we got bottle wine this year we only got a card only
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Shawn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The riverside patio is spectacular!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Pamela

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Bradley

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Great place to stay, friendly staff and very clean. The bed was a little too firm for my likings, but more of a preference for me and the bathroom was pretty small.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Tamara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023