Entrada de la propiedad

Opiniones sobre Oakwood Hotel Oike Kyoto

3 out of 5
Oakwood Hotel Oike Kyoto
165-1 Moriyama-cho, Nakagyo Ward, Kyoto, Kyoto

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 260 de 394 opiniones" "
Evaluación: 8 - Bueno. 98 de 394 opiniones" "
Evaluación: 6 - Aceptable. 28 de 394 opiniones" "
Evaluación: 4 - Mediocre. 5 de 394 opiniones" "
Evaluación: 2 - Terrible. 3 de 394 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tania

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beun hotel, limpio. El desayuno no es muy bueno.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Joice

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bueno el hotel y sus instalaciones, lo recomiendo
Se hospedó 1 noche en febrero de 2024
Respuesta de Dipesh el 27 mar. 2024
Dear Joice, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We hope to see you again in Kyoto! We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excelente

Jordi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sweta el 13 nov. 2023
We are so grateful for your kind words and 10 out of 10 rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.

10/10 Excelente

Elisenda

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice design. Excellent location. Good service. Good price/quality
Se hospedó 4 noches en octubre de 2023
Respuesta de Dipesh el 30 oct. 2023
Dear Elisenda, Thank you for taking the time to write your wonderful experience with us. And it's glad to see you enjoyed the stay at our hotel. we're looking forward to serving you again.Best regards, Dipesh Paudel Oakwood Hotel Oike Kyoto

10/10 Excelente

Orlando

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Una propiedas sumamente limpia, de muy buena presentacion. Un lujo asequible!!! El nivel de servicio va mucho mas allá de lo esperado. Mi mejor experiencia en estancias de Japón hasta el momento. Excelente ubicacion. Igualmente cuartos pequeños propios de la zona pero muy bien distribuidos y organizados. Incluyen buffete desayuno con platillos muy sabrosos y variados! Quedamos con una grandísima experiencia de hospedaje.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Namas el 4 oct. 2023
Thank you so much for staying with us, Orlando Thank you for your review lets know about our good points and bad points so that we can improve our service waiting to see you again hope you will come again

8/10 Bueno

David, Kissimmee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice, have the popular food market rlly close walking
Se hospedó 2 noches en septiembre de 2023
Respuesta de Namas el 4 oct. 2023
Thank you very much for staying with us, David  we are very happy that you have the popular food and hope you had a great time with us.

10/10 Excelente

Deva

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was very clean and the street that it was located on was quiet. It is walking distance to all the main attractions and very close to the train as well. In terms of what you pay for this is really great value. The hotel room was spacious compared to all the other hotels I’ve stayed at within Japan. Amenities are limited however it is fine for a short stay. The staff was helpful and answered any questions we had.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kunio Sugahara el 21 may. 2024
Dear Deva,Thank you for your staying our hotel. We appereciate to your wonderful comment. We look forward to see you again.Best regards.

10/10 Excelente

Thomas

Viajó con su pareja
We had a great experience with this hotel. Wonderful staff and a clean facility. It is located close to good shopping, dining, and sightseeing locations.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kunio Sugahara el 18 may. 2024
Thank you for staying our hotel. We appereciate to positive feadback. We look forward to see you again.Thank you.

10/10 Excelente

shun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Kunio Sugahara el 14 may. 2024
Dear shun,Thank you for your staying our hotel. We appreciate to your positive feadback.Thank you.

10/10 Excelente

Stefan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay!
Se hospedó 2 noches en mayo de 2024
Respuesta de Oakwood Hotek Oike Kyoto el 11 may. 2024
Thank you very much for your staying . We appreciate to receive good feedback. Look forward to see you again. Best regards,

10/10 Excelente

luxi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 3 noches en abril de 2024
Respuesta de Kunio Sugahara el 1 may. 2024
Dear luxi,Thank you for your staying our hotel, We appreciate to your comment. We look forward to see you again.Best regards,

10/10 Excelente

Sonia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and pleasant staff
Se hospedó 2 noches en abril de 2024
Respuesta de Kunio Sugahara el 27 abr. 2024
Dear Sonia,Thank you For staying our hotel . We appreciate to your feadback. We look forward to see you again.Thank you.

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and nice staff
Se hospedó 2 noches en abril de 2024
Respuesta de Shin el 25 abr. 2024
Dear Brian san Thank you for your kind comment for our hotel.We will maintain our hotel cleanliness and high level of hospitality for future guest as well.Again, Thank you very muchRegardsGotoGuest Service Oakwood Hotel Kyoto Oike

8/10 Bueno

Megan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was close to a subway and walkable to some key sights and areas. Reception and staff were friendly and helpful. Complimentary soft drinks was a nice touch. Only downside is the room is very small by Western standards so not much room for storing clothes and luggage etc. but other than that well appointed and comfortable beds.
Se hospedó 7 noches en abril de 2024
Respuesta de Kunio Sygahara el 19 abr. 2024
Dear Megan,Thank you for your staying. We are glad to hear your good review.We look forward to see you again.Thank you.

10/10 Excelente

Eduardo

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed my stay, hotel is really nice and has everything I needed.
Se hospedó 2 noches en abril de 2024
Respuesta de Mayu el 18 abr. 2024
Thank you very much for your staying . We appreciate to receive good feedback. Look forward to see you again. Best regards,

10/10 Excelente

Kristin

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My friend and I stayed here for 4 nights and really enjoyed our stay! Check-in was easy and our room was quite comfortable. We both thought the breakfast was excellent. They provide a Japanese-influenced breakfast buffet and don't offer the same items every single day, which I was a fan of. Other than breakfast, the hotel doesn't offer too many other amenities, but we found it to be perfect for our needs. A subway station is about a 10-minute walk away, there are lots of nearby restaurants, and you'll see lots of convenience stores along the same block! All in all, if you're looking for a lowkey and comfy place that's near the Gion district, this hotel is a great choice!
Se hospedó 4 noches en abril de 2024
Respuesta de Kunio el 16 abr. 2024
Dear ristinThank you for your staying our hotel . I appreciate your good review. We will continue to do our best to provide better service.Thank you,

10/10 Excelente

Nazim

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were spacious and catered to all my needs
Se hospedó 4 noches en abril de 2024
Respuesta de Kunio el 16 abr. 2024
Dear Nazim,Thank you for your staying our hotel . I appreciate your good review. We will continue to do our best to provide better service.Thank you,

10/10 Excelente

Atsuto

Se hospedó 1 noche en abril de 2024
Respuesta de Kunio Sugahara el 5 may. 2024
Dear AtsutoThank you for your staying.We are glad to hear the positive feedback.We look forward to see you again.Thank you.

10/10 Excelente

Anna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was extremely helpful and kind. The rooms were clean and the dehumidifier was great! I would stay here again
Se hospedó 2 noches en abril de 2024
Respuesta de Mayu el 11 abr. 2024
Thank you for your staying our hotel.We are delighted to hear that you had a wonderful experience and appreciate you taking the time to share your positive feedback. Your comments are truly motivating for our team. Thank you.

10/10 Excelente

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed our stay, loved that there was coffee and drinks available in the lobby, also if you don’t need your room making up you can get a 500Y credit for the local shops which we used to pick up breakfast each day. Clean, tidy, staff were lovely. Comfy beds and big shower. Rooms are small as they are everywhere in Japan!
Se hospedó 7 noches en abril de 2024
Respuesta de Kunio Sugahara el 11 abr. 2024
Thank you for your staying our hotel.I would like to express my sincere gratitude for taking the time to share your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience with us.Thank you.

10/10 Excelente

Sanja

Se hospedó 4 noches en abril de 2024
Respuesta de Kunio Sugahara el 30 abr. 2024
Dear Sanja,Thank you for your staying our hotel.WE appreciate to your review.We look forward to see you again.Thank you,

10/10 Excelente

Yumiko

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and comfortable. The only thing was that the hotel reservation was hacked and requested my credit card information. I received a message from this hotel using Expedia's messaging system. Fortunately, I did not send any information, but I felt it was not safe.
Se hospedó 1 noche en abril de 2024
Respuesta de Shin el 8 abr. 2024
Dear Yumiko san Thank you very much for your staying with us and also give us the comment here.Regarding message from Expedia system, We are very sorry to make you comfusing the situation, Now we are working with Expedia team to solve the issue.We are looking forward to welcoming you in Kyoto if you happent to come next time. Thank you

8/10 Bueno

Xanthé

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was super mooi. Veel winkels ik de omgeving en openbaar vervoer op loop afstand. Openbaar vervoer hebben wij bijna niet gebruikt. Winkelcentrum ik de buurt was super. Alles op loopafstand. Personeel erg behulpzaam. Kamer was spectaculair.
Se hospedó 3 noches en abril de 2024
Respuesta de Mayu el 7 abr. 2024
Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the review. We are looking forward to your next visit.

6/10 Aceptable

Taya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de Kunio Sugahara el 5 may. 2024
Thank you for your staying.We look forward to see you again.Thank you.

10/10 Excelente

Fong Yin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room with everything I need for my 3 nights stay. Simple breakfast catered so it was really convenient before we went sightseeing
Se hospedó 3 noches en marzo de 2024
Respuesta de Yiting Guest Service, Oakwood Hotel Oike Kyoto el 4 abr. 2024
Dear Fong Yin , Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the warm review. It is great to hear that you are satisfied with our hotel. Look forward to your next visit.

10/10 Excelente

Shona

Viajó con su pareja
Le gustó: Servicios
Liked the Cleanliness and location of this hotel.
Se hospedó 3 noches en abril de 2024
Respuesta de Yiting Guest Service, Oakwood Hotel Oike Kyoto el 4 abr. 2024
Dear Shona, Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the warm review. Look forward to your next visit.

10/10 Excelente

Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious
Se hospedó 4 noches en marzo de 2024
Respuesta de Dipesh el 29 mar. 2024
Dear Kevin, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

6/10 Aceptable

ling

Le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de GOTO SHIN el 15 abr. 2024
Dear Ling on san Thank you very much for you comment and we are looking forward to welcoming you in Kyoto again.Regards GotoGuest Service Oakwood Hotel Kyoto Oike

10/10 Excelente

Mika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Dipesh el 27 mar. 2024
Mika様この度はオークウッドホテル京都御池にご宿泊いただき誠にありがとうございます。並びに口コミ投稿へ貴重なお時間を割いていただき、感謝お礼申し上げます。ご滞在ご満足いただけた様で何よりでございます。今後もお客様のご期待に副えますよう日々努めて参ります。またの再来館、スタッフ一同心よりお祈り申し上げます。

10/10 Excelente

Rosemary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly helpful staff, nice room
Se hospedó 3 noches en marzo de 2024
Respuesta de Dipesh el 27 mar. 2024
Dear Rosemary, Thank you very much for your stay at Oakwood Hotel Oike Kyoto. We appreciate your review. We look forward to serving you again in the future. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and great room. The size was spacious and breakfast was delicious.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dipesh el 27 mar. 2024
Dear Richard, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We hope to see you again in Kyoto! We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

6/10 Aceptable

Jim

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Barely any floor space! Breakfast buffet was dismal. There were many people staying there who don’t generally eat fish at breakfast. The scrambled eggs were runny!
Se hospedó 4 noches en marzo de 2024
Respuesta de Dipesh el 27 mar. 2024
Dear Jim, Thank you very much for choosing Oakwood Hotel Oike Kyoto for your stay in Kyoto. We would also like to thank you for taking time out of your busy schedule to write a review of our hotel. We will continue to do our best to serve you better. Looking forward to your next visit to Japan. Best regards, Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excelente

Veronika

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Schönes, modernes Hotel fußläufig zum Stadtzentrum, freundliches Personal, schöne Zimmer, nur beim Frühstück könnte die Auswahl etwas größer sein
Respuesta de Dipesh el 27 mar. 2024
Dear Veronika, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excelente

Yunji

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
clean spacious comfortable good and healthy breakfast over all perfect stay :)
Se hospedó 1 noche en marzo de 2024
Respuesta de Dipesh el 27 mar. 2024
Dear Yunji, Thank you very much for your stay at Oakwood Hotel Oike Kyoto. We appreciate your review. We look forward to serving you again in the future. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excelente

Annecia

Se hospedó 3 noches en marzo de 2024
Respuesta de Sweta el 10 abr. 2024
We are so grateful for your kind words and 5 out of 5 rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know. Best regards, Guest service, Oakwood Hotel Oike Kyoto

10/10 Excelente

Kevin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was very clean and great value for what we paid. The location was great for us as it was a nice walk to Gion and to Nishiki Market. The room was nice and had everything we needed. Customer service was excellent for people who do not speak Japanese. We would definitely stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Dipesh el 19 mar. 2024
Dear Kevin, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We hope to see you again in Kyoto! We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excelente

Nibal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best decision was booking this hotel. Excellent property, staff and location
Se hospedó 5 noches en marzo de 2024
Respuesta de Guest Service Yiting Oakwood Hotel Oike Kyoto el 17 mar. 2024
Thank you for staying at our hotel and your review.All the staff will work hard to make you more satisfied.We look forward to welcome back again.

10/10 Excelente

Craig

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is very friendly and professional. The rooms were very clean and accommodating. I would definitely stay here again.
Se hospedó 5 noches en marzo de 2024
Respuesta de Kunio Sugahara el 17 mar. 2024
Thank you for staying at our hotel and your review.All the staff will work hard to make you more satisfied.We look forward to welcome back again.

8/10 Bueno

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
酒店附近有地下街方便購物
Se hospedó 2 noches en marzo de 2024
Respuesta de Yiting , Guest Services, Oakwood Hotel Oike Kyoto. el 16 mar. 2024
親愛的顧客您好 感謝您入住本飯店,也感謝您的回饋。 您寶貴的意見是我們進步的動力。 期待您的再次光臨。

8/10 Bueno

Charmaine

Se hospedó 3 noches en febrero de 2024
Respuesta de Yiting Guest Service, Oakwood Hotel Oike Kyoto el 4 abr. 2024
Dear Charmaine, Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the warm review. Look forward to your next visit.

6/10 Aceptable

Tzu Ying

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
The concierge service is nonexistent. Asked hotel to make reservations for high end restaurant and said everything is booked. So i tried to make it myself and was able to book 3 restaurants out of the 7. The hotel offers one breakfast coupon per room which is ridiculous when there are two guest staying per room. Need to purchase addiontal breakfast coupon of 2200 yen. Would likely stay at another hotel in the future.
Respuesta de Oakwood Hotel Kyoto Oike el 13 mar. 2024
Dear Tzu Ying, thank you for your comment. I have replied to Mrs Ying regarding the restaurant and, as you are probably already aware, we are looking into improving this service. As for breakfast, this is a benefit for VIP members, not a free breakfast per sie. This is more a booking incentive that something the hotel gives for free. Otherwise, it would of course make sense to give it to all guests staying in the room. I really wish we could have explained in a better way while you were staying with us. Thank you very much, Renaud, General Manager

8/10 Bueno

LAI YIN

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
行去購物中心方便
Se hospedó 2 noches en marzo de 2024
Respuesta de Yiting Guest Service, Oakwood Hotel Oike Kyoto el 9 mar. 2024
親愛的顧客您好 感謝您入住本飯店,也感謝您的回饋。 您寶貴的意見是我們進步的動力。 期待您的再次光臨。

10/10 Excelente

Amanda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed for 4 nights in a deluxe suite. It was one of the nicest places we have stayed - large, clean, modern. Having a suite with a little kitchen and laundry was terrific. Transportation was very close by, and a nice little grocery store around the corner. The staff were also extremely polite and helpful even with their limited English (which is way better than our Japanese). Would stay here again in a heartbeat.
Respuesta de Yiting Guest Service, Oakwood Hotel Oike Kyoto el 9 mar. 2024
Thank you for staying at Oakwood Hoel Oike Kyoto. It is great to know that you are satisfied with your stay, wish to see you again in Kyoto!

10/10 Excelente

MEI YU

Se hospedó 1 noche en marzo de 2024
Respuesta de Dipesh el 27 mar. 2024
Dear MEI YU SZE, Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to know that you are satisfied with your stay. We hope to see you again in Kyoto! We look forward to your next visit. Dipesh Paudel Guest Service, Oakwood Hotel Oike Kyoto

10/10 Excelente

Atsushi

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
スタッフが親切で素晴らしい 静かで、交通の便もいい 朝食も豊富でとても美味しかったです
Se hospedó 1 noche en marzo de 2024
Respuesta de オークウッドホテル京都御池 ジャン el 6 mar. 2024
この度はオークウッドホテル京都御池にご宿泊いただき誠にありがとうございます。並びに口コミ投稿へ貴重なお時間を割いていただき、感謝お礼申し上げます。ご滞在ご満足いただけた様で何よりでございます。今後もお客様のご期待に副えますよう日々努めて参ります。またの再来館、スタッフ一同心よりお祈り申し上げます。

10/10 Excelente

Kathryn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Modern, comfortable and close to transit.
Se hospedó 3 noches en marzo de 2024
Respuesta de Chan Guest Service, Oakwood Hotel Oike Kyoto el 5 mar. 2024
Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to hear that you are satisfied with the location of our hotel. Thank you for leaving the review and have a nice day!

10/10 Excelente

Xiaoya

Se hospedó 2 noches en marzo de 2024
Respuesta de Chan Guest Service, Oakwood Hotel Oike Kyoto el 6 mar. 2024
Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to hear that you are satisfied with our hotel. Thank you for leaving the review and have a nice day!

6/10 Aceptable

Zita In Chong

Viajó en grupo
Le gustó: Limpieza, personal y atención
Pros: Staff are great and spoke English well. The expedia gold upgraded room was comfortable except for the pillows that's too soft (common Japanese hotel problem). The room and public area of the hotel is very clean. We were able to get new towel easily from the staff as needed. The hotel looks very newly renovated. Cons: Amenities variety is lacking. The breakfast buffet has way less selections than advertised by the posters. Definitely overpriced at 2200 yen; I have had better at other hotels for 1000 yen. The sound insolation is poor, we could hear our neighbour showering and the sliding door at 2am. There's only ONE washer and dryer in this 9 floors hotel (nearby laundromat is 10 min walk). So because of the limited washer and dryer availability, I'll not consider this hotel again, as it's difficult for people who wanted to travel with less clothings.
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Service Chan Oakwood Hotel Oike Kyoto el 4 mar. 2024
Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the review. Oakwood team will continue to make every effort to provide our guests with a relaxing stay through our attentive hospitality. Look forward to your next visit.

6/10 Aceptable

Tzu Ying

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
From February 19th-26th, 2024 [7 nights in total], my wife and I, along with my mom and mother in law, the four of us stayed at the Oakwood Hotel in Kyoto. This is our first trip since the pandemic and my mom's first time in Kyoto so we were excited to say the least. After thorough comparison with other hotels near by, we chose the Oakwood for its sleek design, spacious bathroom/shower, central location and breakfast buffet.
Se hospedó 7 noches en febrero de 2024
Respuesta de Dipesh el 13 mar. 2024
Dear Tzu Ying,Thank you for staying at Oakwood Hotel Oike Kyoto. We would also like to thank you for leaving the comments and review. It is great to know that you are satisfied with your stay. Hope to see you again in the future. Guest Service Dipesh Oakwood Hotel Oike Kyoto

8/10 Bueno

Zoila

Le gustó: Personal y atención, estado de la propiedad e instalaciones
I like how spacious the rooms were and friendly the staff were. However, the coffee area needed attending to as the coffee/tea pots were empty when I was told there was some available. Other than that I would recommend this hotel to my friends and family.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Service CHAN Oakwood Hotel Oike Kyoto el 26 feb. 2024
Thank you for staying at Oakwood Hotel Oike Kyoto.Thank you for taking the time to leave the review. We look forward to your next visit.