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Opiniones sobre Hotel The M's Kyoto

3 out of 5
Hotel The M's Kyoto
Higashisanno 6-8-1 HIgashikujo, Minami, Kyoto, Kyoto

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 241 de 364 opiniones" "
Evaluación: 8 - Bueno. 97 de 364 opiniones" "
Evaluación: 6 - Aceptable. 19 de 364 opiniones" "
Evaluación: 4 - Mediocre. 4 de 364 opiniones" "
Evaluación: 2 - Terrible. 3 de 364 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sam, Wichita

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel in Kyoto, convenient location, the staff was very nice and the room was clean.
Se hospedó 2 noches en mayo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 13 may. 2024
Dear Mr. or Mrs.Sam, Thank you very much for choosing to stay at HOTEL The M's Kyoto among many hotels. We sincerely appreciate your evaluation and comments, especially considering how busy you must be. We are very happy to hear that you had a relaxing stay with us.It is one of our goals to have you stay with us again, and we will continue to make every effort to provide you with an even more comfortable stay.We hope you will consider staying at our hotel again when you visit Kyoto.HOTEL The M's Kyoto Front Desk

10/10 Excelente

Siew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 11 may. 2024
Dear Guest,Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

8/10 Bueno

ENRIKA SUM YIN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Per above
Se hospedó 3 noches en mayo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 11 may. 2024
Dear Guest,Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

8/10 Bueno

Penny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel. Friendly, helpful staff. Missed the robe though! All of Japan has provided a robe or pajamas. Even budget places. Also found the area to be lacking in fun and stuff to do. Close to the subway station though!
Se hospedó 1 noche en abril de 2024
Respuesta de HOTEL The M's Kyoto front desk el 4 may. 2024
Dear Mr. or Mrs. Penny, Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.However, we deeply apologize for any inconvenience caused by the loan of pajamas.Pajamas are available for rent at the front desk. Please ask the front desk staff the next time you stay with us.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 Excelente

Stephanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel room, great shower, very close to the station
Se hospedó 4 noches en abril de 2024
Respuesta de HOTEL The M's Kyoto front desk el 2 may. 2024
Dear Mr. or Mrs. Stephanie, Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 Excelente

LOC, FEDERAL WAY

Viajó con su familia
Good location just 5’ walk from Kyoto Station. Room and beds are clean. Nice staff. We would come back again.
Se hospedó 5 noches en abril de 2024
Respuesta de HOTEL The M's Kyoto el 30 abr. 2024
Dear Mr. or Mrs. LOCThank you very much for choosing HOTEL The M's Kyoto from among many hotels.Furthermore, we are truly thankful for your generous review.We look forward to welcoming you back again. Warm regards,HOTEL The M's KyotoFront Desk

10/10 Excelente

Ryan

Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel The M's Kyoto el 30 abr. 2024
Dear Mr.or Mrs Ryan ,Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 Excelente

David, Sheung Shui

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is clean and near the Kyoto station, and near the bus stop to Kiyomizu
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk el 18 abr. 2024
Thank you for staying at Hotel The M's Kyoto and your feedback.We hope you had a nice time with us.Our hotel is located near the Kyoto station, so it is very convenient to take a train and bus.We hope you will come back to our hotel again in the future.

10/10 Excelente

Haley

Viajó con su pareja
Le gustó: Limpieza
Amazing and friendly staff. Very modern and bright filled with lots of pretty greenery! Such a convenient location to plenty of shopping and the Kyoto station. Will definitely be back!!
Se hospedó 4 noches en abril de 2024
Respuesta de HOTEL The M's Kyoto front desk el 13 abr. 2024
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our friendly staff and enjoyed the modern, bright atmosphere filled with greenery. It's wonderful that our convenient location near shopping areas and Kyoto Station met your needs. We can't wait to welcome you back for another great stay!

10/10 Excelente

Wijitha

Viajó con su pareja
Le gustó: Servicios
Very nice hotel. Only complaint is there were no coffee in the morning.
Se hospedó 3 noches en abril de 2024
Respuesta de HOTEL The M's Kyoto front desk el 13 abr. 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel nice. We apologize for any inconvenience caused by the absence of coffee in the morning. Your comment will be taken into consideration as we strive to improve our services and amenities. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

8/10 Bueno

Haruna, Kobe city Kitaku

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
ラウンジも広くゆったりと過ごせました。
Se hospedó 3 noches en abril de 2024
Respuesta de HOTEL The M's Kyoto front desk el 13 abr. 2024
この度はHOTEL The M's Kyotoにご宿泊いただき誠にありがとうございます。また、当ホテルのラウンジについて高い評価を頂戴できましたことにも重ねて感謝申し上げます。当ホテルではラウンジを快適にご利用いただくために無料のウォーターサーバーを設置させていただいております。再度ご宿泊の際には是非ご利用くださいませ。

10/10 Excelente

Richard

Se hospedó 3 noches en marzo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 14 abr. 2024
Dear Mr. or Mrs. Richard.Thank you very much for choosing Hotel The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Hotel The M's KyotoFront desk

6/10 Aceptable

Michael, Cambridge

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Toilet door is glass and semi transparent. No privacy.
Se hospedó 4 noches en marzo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 6 abr. 2024
Thank you for bringing this to our attention. We apologize for any discomfort caused by the semi-transparent glass door in the toilet. We understand the importance of privacy and will take your feedback into consideration for future improvements. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excelente

Allyson

Se hospedó 3 noches en marzo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 21 abr. 2024
Dear Allyson Thank you very much for choosing Hotel The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Hotel The M's KyotoFront desk

8/10 Bueno

Mohamed Nasser

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms are small and toilets have thin walls
Se hospedó 3 noches en marzo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 30 mar. 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the size of the rooms and the thin walls in the toilets. We take your comments seriously and will use them to improve our facilities for future guests. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay.

10/10 Excelente

Clement

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very conviently located around Kyoto Station. 5-10 minute walk to many malls and restaurants. A great hub to travel to Osaka, Kyoto and Nara.
Se hospedó 6 noches en marzo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 30 mar. 2024
Thank you for your wonderful review! We're delighted to hear that you found our hotel conveniently located near Kyoto Station and that you enjoyed the proximity to malls and restaurants. It's great to know that our location served as a hub for your travels to Osaka, Kyoto, and Nara. We look forward to welcoming you back for another great stay!

8/10 Bueno

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel very close to Kyoto Station. Clean, nice but the rooms (as is the case often in Japan) very small. With 2 adults and 2 suitcases we had to stack them to walk past.
Se hospedó 5 noches en marzo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 30 mar. 2024
Thank you for sharing your feedback with us. We appreciate your kind words about our hotel's cleanliness and proximity to Kyoto Station. We understand your concern about the room size, especially with two adults and two suitcases. We apologize for any inconvenience this may have caused during your stay. We will take your feedback into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Geoffrey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Couldn't praise the staff more for their assistance and help in finding ways to get around on the transport system. Great area for dining and shopping
Se hospedó 4 noches en marzo de 2024
Respuesta de Front desk el 24 mar. 2024
Dear Mr/Ms GeoffreyThank you so much for your kind words! We're thrilled to hear that our staff were able to assist you with navigating the transport system and that you enjoyed the dining and shopping options in the area. We hope to welcome you back soon!

10/10 Excelente

Michelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean rooms, perfect size, really comfortable bed with lovely bed linen. An amazingly powerful shower with complimentary shampoo etc. Only thing to note was M is a group of hotels and there was 5 different ones in the area around the station. We didn’t pay attention and tried to check into another one. I’m glad we chose this one.
Se hospedó 3 noches en febrero de 2024
Respuesta de Front desk el 24 mar. 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our clean rooms, comfortable beds, and powerful showers with complimentary amenities. We apologize for any confusion regarding the multiple hotels in the area but are glad that you ultimately chose to stay with us. We look forward to welcoming you back in the future!

10/10 Excelente

owen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de HOTEL The M's Kyoto el 21 mar. 2024
Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.

8/10 Bueno

IKKO

Le gustó: Limpieza, estado de la propiedad e instalaciones
コスパがいいと感じました
Se hospedó 1 noche en marzo de 2024
Respuesta de HOTEL The M's Kyoto el 21 mar. 2024
この度は多くのホテルの中から、HOTEL The M's Kyotoにご宿泊いただきまして、誠にありがとうございます。また、お忙しい中ご評価とコメントを頂戴し、重ねてお礼申し上げます。ご滞在中はお寛ぎいただけたご様子で、私共も大変嬉しく存じます。再びお泊まりいただけることを目標のひとつとし、より一層お客様に心地の良い時間をご提供できますよう、これからも努めてまいりますので、お近くにお出掛けの際には、当ホテルをご利用いただけると幸いです。またのご宿泊をスタッフ一同、心よりお待ちしております。

10/10 Excelente

Quinlan

Se hospedó 1 noche en marzo de 2024
Respuesta de HOTEL The M's Kyoto front desk el 30 mar. 2024
Dear Mr. or Mrs.Quinla, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.

10/10 Excelente

Juan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful hotel! The location is great just 2 or 3 mins walk from Kyoto station, even though the gps sometimes indicates a very complicated route once you familiarize with the area is very easy to get around. Nice staff, easy check in and check out, they will hold your bags if you arrive early, so you can explore while you room is ready. Our room has a great size, and was very clean. Safe neighborhood. I definitely will stay again in there.
Se hospedó 3 noches en febrero de 2024
Respuesta de HOTEL The M's Kyoto el 4 mar. 2024
Dear Mr. or Mrs. Juan Thank you very much for your booking at HOTEL The M's Kyoto. We will try our best to meet your request, but I'm afraid that we might not be able to accommodate your requests because of the situation of the day. Thank you for your kind understanding.If you have any questions, please don't hesitate to contact us.We're looking forward to seeing you soon. Best regards HOTEL The M's Kyoto

8/10 Bueno

LAP YEE

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
highly recommended. good for value.
Se hospedó 3 noches en febrero de 2024
Respuesta de HOTEL The M's Kyoto el 25 feb. 2024
Dear Mr. or Mrs. LAP YEE, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 Excelente

Shinichiro

Se hospedó 1 noche en febrero de 2024
Respuesta de HOTEL The M's Kyoto el 21 mar. 2024
Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.

8/10 Bueno

Tomoyuki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de HOTEL The M's Kyoto el 18 feb. 2024
Tomoyuki様この度は多くのホテルの中から、HOTEL The M's Kyotoにご宿泊いただきまして、誠にありがとうございます。また、お忙しい中ご評価を頂戴し、重ねてお礼申し上げます。再びお泊まりいただけることを目標のひとつとし、より一層お客様に心地の良い時間をご提供できますよう、これからも努めてまいりますので、お近くにお出掛けの際には、当ホテルをご利用いただけると幸いです。またのご宿泊をスタッフ一同、心よりお待ちしております。HOTEL The M's Kyotoフロントデスク

8/10 Bueno

Nic

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de HOTEL The M's Kyoto el 14 feb. 2024
Dear Mr. or Mrs.Nic, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room is very small but the facilities are pretty new. There’s barely no ventilation in the room. After one night, the room is very moisture. Other than that, very good experience.
Se hospedó 3 noches en enero de 2024
Respuesta de HOTEL The M's Kyoto front desk el 6 feb. 2024
Dear Guests, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels in Kyoto.We also appreciate your kind review. We will continue to strive to provide a relaxing environment for our guests and make further efforts to ensure you have a wonderful time. We are looking forward to welcoming you once again to HOTEL The M's Kyoto.Kind regards,Front desk HOTEL The M's Kyoto

10/10 Excelente

Kylie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de HOTEL The M's Kyoto el 2 feb. 2024
Dear Mr. or Mrs. Kylie, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excelente

Nancy Ran

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, New and convenient
Love this boutique hotel, it's new, spotless clean, very convenient location, 7 mins walk from Kyoto station. There are tons of restaurants at the Kyoto station for food choices and some nice small local restaurants near the hotel. Transportation is easy access with buses subway 3 mins away.. It's definitely price for the value. I'd love to stay here again.
Se hospedó 1 noche en enero de 2024
Respuesta de HOTEL The M's Kyoto el 30 ene. 2024
Dear Mr. or Mrs. Nancy Ran, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 Excelente

Nancy Ran

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de HOTEL The M's Kyoto el 30 ene. 2024
Dear Mr. or Mrs. Nancy Ran , Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excelente

GREGOR

Se hospedó 2 noches en enero de 2024
Respuesta de HOTEL The M's Kyoto el 30 ene. 2024
Dear Mr. or Mrs. GREGOR, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excelente

GWANGSIK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de HOTEL The M's Kyoto el 23 ene. 2024
Dear Mr. or Mrs. GWANGSIK, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 Excelente

Noel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and orderly hotel.
Se hospedó 5 noches en enero de 2024
Respuesta de HOTEL The M's Kyoto front desk el 19 ene. 2024
非常感謝您使用我們酒店。下次也謝謝你。

10/10 Excelente

Maurício

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bem localizado. Moderno e novo.
Se hospedó 3 noches en enero de 2024
Respuesta de HOTEL The M's Kyoto front desk el 15 ene. 2024
Dear,Guest.Muito obrigado por usar nosso hotel.Ficamos muito felizes em receber seus elogios em relação à nossa localização.Seremos promovidos todos os dias com base nas valiosas opiniões de nossos clientes.Estamos ansiosos para vê-lo novamente.Front Desk.

10/10 Excelente

Eric

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is excellent and very close to Kyoto station which offer widw variety of restarurants and shopping. The rooms are spacious according to Japan standards.
Respuesta de HOTEL The M's Kyoto el 10 ene. 2024
Dear Mr. or Mrs. Eric, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

8/10 Bueno

Aya

Viajó en grupo
Le gustó: Servicios
お部屋も綺麗で過ごしやすかったですが、少し気になる点としては冷暖房のスイッチの場所が分かりにくかったことです。
Se hospedó 1 noche en enero de 2024
Respuesta de フロントデスク el 9 ene. 2024
お客様口コミを投稿いただき、誠にありがとうございます。お部屋が綺麗で過ごしやすいとのご感想、嬉しく存じます。一方で、冷暖房のスイッチの場所が分かりにくかったことに関しまして、大変申し訳ございません。お客様の快適な滞在をサポートするため、今後はスイッチの場所についてのわかりやすい案内を検討し、改善いたします。ご不便をおかけしましたことをお詫び申し上げますが、またのご利用をお待ちしております。何かご要望やご質問がございましたら、どうぞお気軽にお知らせください。敬具フロントデスク

10/10 Excelente

Katie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our first night wasn’t great as there was a very irritating noise coming through the window. We slept with earplugs and asked to switch rooms the following day. The staff was very accommodating and our new room was much better. We loved the location (close to the station) and made good use of the common space in the lobby. Would definitely recommend this hotel and will stay again next time we visit Kyoto!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Front Desk el 9 ene. 2024
Dear guestThank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the noise on your first night. However, we appreciate your understanding and are glad that our staff could promptly assist in relocating you to a more comfortable room.We're delighted to hear that the new room met your expectations and that you enjoyed the convenient location near the station. It's also great to know that you made good use of our common spaces in the lobby.Your recommendation means a lot to us, and we look forward to hosting you again on your next visit to Kyoto. If there's anything specific you'd like us to address or improve upon, please feel free to let us know.Safe travels, and thank you for choosing our hotel!Best Regards,Front desk

10/10 Excelente

Courtney

Se hospedó 2 noches en noviembre de 2023
Respuesta de HOTEL The M's Kyoto el 25 dic. 2023
Dear Mr. or Mrs. Courtney, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We eagerly anticipate the opportunity to welcome you once again to HOTEL The M's Kyoto during your next visit to Kyoto.Warm regards,Front deskHOTEL The M's Kyoto

10/10 Excelente

Genevieve

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely loved this hotel! Very close and convenient to the station. Staff was very friendly and they let us leave our luggage before check in and after checkout. Rooms were very clean and quiet. I felt safe and had a very good stay! The room size was on the smaller side but that is customary for Japan. I did not find the space much of an issue.
Se hospedó 2 noches en diciembre de 2023
Respuesta de HOTEL The M's Kyoto el 25 dic. 2023
Dear Mr. or Mrs. Genevieve, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 Excelente

Chuehhua

Se hospedó 4 noches en diciembre de 2023
Respuesta de HOTEL The M's Kyoto el 25 dic. 2023
Dear Mr. or Mrs. Chuehhua, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

8/10 Bueno

HUI-JU

Se hospedó 2 noches en diciembre de 2023
Respuesta de HOTEL The M's Kyoto front desk el 20 dic. 2023
Dear Mr. or Mrs. HUI-JU, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.Furthermore, we are truly thankful for your review.We eagerly anticipate the opportunity to welcome you once again to HOTEL The M's Kyoto during your next visit to Kyoto.Warm regards,HOTEL The M's KyotoFront Desk

10/10 Excelente

Hetty

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient to train station. Outstanding service and exceedingly clean facility. Room was well appointed, and all room amenities readily available on cart adjacent to check in desk. Highly recommend
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Desk el 9 dic. 2023
Dear Guest,Thank you for staying with us! We are excited to hear that you found our hotel location convenient and our facility service good. We strive to improve our services through valuable reviews such as yours. Thank you again for staying with us and we hope to welcome you again at our hotel!

10/10 Excelente

Kin Cheung

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is 5 minutes walk from Kyoto Station, plenty shopping and dining in the neighborhood. The hotel is clean and quiet, staffs are nice and helpful. We (4 seniors) like the lounge on the first floor.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Front Desk el 9 dic. 2023
Dear Guest, Thank you for staying with us! We are glad to learn that you found our location convenient! It is pleasant to learn that you found our lounge comfortable and our staffs helpful. We hope to improve our services through kind services such as yours. Thank you again for staying with us, and we hope to assist you again for your next visit to Kyoto!

10/10 Excelente

khuslen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk guy on Dec 6 was the best, such a friendly guy. The hotel people in general seemed to speak English well and was easy to communicate. I liked my room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk el 9 dic. 2023
Dear Guest, Thank you for your review! We are glad to learn that you found our staffs friendly! Your kind review motivate us to work harder to improve our services!Thank you again for staying with us and we hope to welcome you again on your next visit to Kyoto!

10/10 Excelente

George, Glen Waverley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing stay beds were so comfortable and loved the shower, no bathtub, proper shower head also.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Front Desk el 9 dic. 2023
Dear Guest, Thank you for your review! We are glad to learn that you found our beds comfortable, and our shower useful. Your reviews contribute to improving our services and we find them extremely helpful. Thank you for staying with us and we hope to welcome you again!

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de HOTEL The M's Kyoto front desk el 20 dic. 2023
Dear Mr. or Mrs. David, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

6/10 Aceptable

takahisa

Le gustó: Limpieza, personal y atención
ブーンという音?
エアコンの音以外に定期的にブーンという音が聞こえて気になってなかなか寝付けにくかった。
Se hospedó 1 noche en diciembre de 2023
Respuesta de HOTEL The M's Kyoto Front desk el 5 dic. 2023
この度は当ホテルをご利用いただきありがとうございます。お客様に快適にお過ごしいただけるよう努めておりますが、音に関して、ご指摘をいただく事となり、大変申し訳ございません。ご指摘の内容を真摯に受け止め、サービス向上に努めて参ります。

8/10 Bueno

Richard, Spokane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tiny rooms, like most Japanese hotels, but clean and everything worked.
Se hospedó 2 noches en noviembre de 2023
Respuesta de HOTEL The M's Kyoto Front desk el 1 dic. 2023
Dear guestThank you for writing your impressions. All of our staff members are very happy that you have recognized our work. All of our staff will continue to work hard every day to create a better environment for our customers. Thank you for coming.Front desk

8/10 Bueno

Yu Ming

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The vending machine should be placed outside the smoking room.
Se hospedó 5 noches en noviembre de 2023
Respuesta de HOTEL The M's Kyoto Front desk el 30 nov. 2023
Dear Guest, Thank you for your feedback! Your valuable reviews help improve our hotel and our services. We will make sure that your suggestion is delivered to our facility team and thought through. Thank you again for staying with us and we hope to welcome you again!