Una piscina al aire libre de temporada, sombrillas

Opiniones sobre Safir Fintas Kuwait Hotel

5 out of 5
Safir Fintas Kuwait Hotel
Salem Sabah Al Salem Al Sabah Street, Al Aqueela Beach, Fintas, Mubarak Al-Kabeer

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 25 de 55 opiniones" "
Evaluación: 8 - Bueno. 18 de 55 opiniones" "
Evaluación: 6 - Aceptable. 9 de 55 opiniones" "
Evaluación: 4 - Mediocre. 2 de 55 opiniones" "
Evaluación: 2 - Terrible. 1 de 55 opiniones" "

8,8/10

Limpieza

8,2/10

Personal y atención

7,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Abdulfattah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel stay
I enjoyed my stay and the service and treatment of the hotel personnel. Breakfast was fantastic
Se hospedó 5 noches en febrero de 2024
Respuesta de Management Response el 12 feb. 2024
Dear Mr. Abdulfattah, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us.We look forward to your next stay. Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bueno

Bandar

.
Se hospedó 1 noche en enero de 2024
Respuesta de Management Response el 7 may. 2024
Dear Mr. Bandar, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excelente

Bandar

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Management Response el 29 feb. 2024
Dear Mr. Bandar, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bueno

MAUNG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Average
Se hospedó 1 noche en abril de 2023
Respuesta de Management Response el 12 jul. 2023
Dear Mr. Maung , We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bueno

Hamad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2022
Respuesta de Management Response el 13 ene. 2023
Dear Mr. Hamad , We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great experience. Clean, nice and comfortable place to stay. Definitively I will repeat.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Management Response el 26 oct. 2022
Dear Mr. David , We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excelente

nour

Se hospedó 1 noche en agosto de 2022
Respuesta de Management Response el 3 sept. 2022
Dear Ms. Nour , We appreciate you for staying with us and for taking the time to comment on your experience. As the Manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay.Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excelente

Jennifer, Kuwait City

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and efficient staff, the hotel was clean and comfortable to stay in.
Se hospedó 2 noches en octubre de 2020
Respuesta de Mahmoud Hagag el 18 oct. 2020
Dear Mr.Jennifer, We would like to thank you for time spent for your feedback with us on Expedia which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

8/10 Bueno

FAHAD

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020
Respuesta de Mahmoud Hagag el 18 oct. 2020
Dear Valued Guest, We would like to thank you for time spent for your feedback with us on Expedia which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Hotel, a bit far from the city. Good service, breakfast was ok. Gym needs a lot of work.
Se hospedó 2 noches en febrero de 2020
Respuesta de Mahmoud Hagag el 18 oct. 2020
Dear Valued Guest, We would like to thank you for time spent for your feedback with us on Expedia which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en febrero de 2020
Respuesta de Management Response el 5 ago. 2022
Dear Valued guest, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
تجربة سيئه
حجزت عدة ودفعتها سابقا وحصل لي ظرف وخرجت بعد نصف عدد ايام الحجز وكلمت الأخ مشرف الاستقبال (من الجنسية المصرية) وقال لي أنت حجزك غير قابل للاسترجاع وبعدما تناقشنا قال سأوقف العملية لحين تواصلك مع هوتلز وتواصلت مع هوتلز وأخبروني هوتلز أن مشرف الاستقبال رفض! نصيحه لا تحجزو دفع مسبق فلا هوتلز ولا الفندق سيعيد لكم قيمة الليالي المتبقية
Se hospedó 4 noches en enero de 2020
Respuesta de Management Response el 5 ago. 2022
Dear Valued guest, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

10/10 Excelente

Ken, Toronto

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the quiet and the cleanliness. I was visiting from Canada and the staff was very helpful (mainly Jessie and Imad). The free shuttle to and from the airport was a huge plus and room service was great! Breakfast buffet was very filing and the staff were nice.
Se hospedó 4 noches en noviembre de 2019
Respuesta de Mahmoud Hagag el 18 oct. 2020
Dear Valued Guest, We would like to thank you for time spent for your feedback with us on Expedia which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
اقامتنا
غرفتنا كان بها باب بين غرفتين مما سمح بعض الاحيان بوصول صوت الغرفه المجاوره لنا. مطلوب بزيادة عدد موظفي الاستقبال . وكذلك الاهتمام لبوفيه الاستقبال و متابعة الناقص من الاطباق.
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Mohamed

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza
Was big room at the hotel and much space to move in
Se hospedó 2 noches en octubre de 2019
Respuesta de Management Response el 5 ago. 2022
ضيفنا المحترم ,شكرا لمشاركتكم معنا ونأسف علي عدم رضاكم خلال هذه الاقامة ونأمل بأن نراكم قريبا حتى ننال فرصة تعويض إقامتكم الماضية بإقامة مستقبلية أفضل خالدة في ذاكرتكم من بعد تحسين خدماتنا. سيف الدين محمد .المدير العام

8/10 Bueno

Abdulkarim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2019
Respuesta de Management Response el 24 jul. 2023
ضيفنا المحترم ,شكرا لمشاركتكم معنا ونأسف علي عدم رضاكم خلال هذه الاقامة ونأمل بأن نراكم قريبا حتى ننال فرصة تعويض إقامتكم الماضية بإقامة مستقبلية أفضل خالدة في ذاكرتكم من بعد تحسين خدماتنا. سيف الدين محمد .المدير العام

10/10 Excelente

JohnMen, Manhattan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was pleasantly surprised - the staff was attentive, polite and accommodating - the lobby is beautiful - the room was large, very clean and modern thought not top shelf it was excellent overall. I stayed in the adjoining building where the hallways were a bit worn but not an issue. The morning buffet was 5-star quality and was available from 6am-11:30am which provides a great deal of flexibility. The hotel picked me up the morning of my arrival and dropped me at the airport upon departure - a fantastic complimentary service. The only issue is the construction behind the hotel is somewhat unsightly but realistically there was no noise or practical problems at all. Overall the Safir Fintas Kuwait is an excellent choice and highly recommended.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Management Response el 5 ago. 2022
Dear Mr. Johnmen, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bueno

Saqer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019
Respuesta de Management Response el 5 ago. 2022
Dear Mr. Saqer , We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2019
Respuesta de Management Response el 5 ago. 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
Staff were helpful especially at the checking in process. Facilities and room lighting need some improvement.
Se hospedó 2 noches en junio de 2019
Respuesta de Safir el 17 jun. 2019
Dear valued guest, We would like to thank you for time spent for your feedback with us which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

8/10 Bueno

Mohammad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nice stay
Nice and quiet stay. I recommend the hotel to spend weekend.
Se hospedó 1 noche en junio de 2019
Respuesta de Safir el 17 jun. 2019
Dear valued guest, We would like to thank you for time spent for your feedback with us which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, good buffets, good service and much more reasonably priced compared to other similar American hotel chains in the area which I usually stay at when traveling to Kuwait on business. I will be staying here again.
Se hospedó 7 noches en mayo de 2019
Respuesta de Safir el 17 jun. 2019
Dear Mr. Christopher, We would like to thank you for time spent for your feedback with us which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2019
Respuesta de Safir el 24 may. 2019
Dear Valued guest, thank you so much for sharing your experience and we are glad to hear that you enjoyed the services of the hotel. looking forward to welcoming you back in the hotel. Saif Eddin Mohammed - General Manager.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location, good food, good service and the best staff
Se hospedó 6 noches en abril de 2019
Respuesta de Mahmoud Hagag el 13 may. 2019
Dear Valued Guest, We would like to take this opportunity to thank you for choosing Safir Fintas Kuwait Hotel. It is wonderful to know that we met all of your expectations and you enjoyed your stay with us. Thank you for appreciating our staff. We look forward to welcoming you again in near future to provide the memorable Safir Fintas Kuwait Hotel experiences. Thank you once again and best regards, Saif Eddin K. Mohammed General Manager

10/10 Excelente

Koichi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
清潔できれいなホテル
初めて泊まりましたが、綺麗で清潔。部屋も広くていいホテルでした。トイレの水を流すボタン周りのカバーが外れたのだけは残念でしたが。
Se hospedó 1 noche en abril de 2019
Respuesta de Safir el 17 jun. 2019
Dear Mr. Koichi, We would like to thank you for time spent for your feedback with us which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

10/10 Excelente

salman

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice
Amazing
Se hospedó 3 noches en mayo de 2019
Respuesta de Mahmoud Hagag el 13 may. 2019
Dear Valued Guest, We would like to take this opportunity to thank you for choosing Safir Fintas Kuwait Hotel. It is wonderful to know that we met all of your expectations and you enjoyed your stay with us. Thank you for appreciating our staff. We look forward to welcoming you again in near future to provide the memorable Safir Fintas Kuwait Hotel experiences. Thank you once again and best regards, Saif Eddin K. Mohammed General Manager

6/10 Aceptable

Ahmad

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019
Respuesta de Mahmoud Hagag el 13 may. 2019
Dear Mr. Ahmed, thank you so much for sharing your experience with us . looking forward to welcoming you back in the hotel and I am sure we will make your stay a memorable one. Saif Eddin Mohammed - General Manager.

4/10 Mediocre

Khalid, Riyadh

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Had trouble with wireless connection. Asked to solve it for 2 days but left hotel without solving it for me.
Se hospedó 3 noches en abril de 2019
Respuesta de Safir Fintas el 3 may. 2019
Dear Mr. Khled greetings from Safir Fintas Kuwait , we would like to take this opportunity to thank you indeed for choosing our hotel for your last stay , and for your feedback through Expedia , regarding the issue with the internet , our reception team offered for you to move to another room since the internet issue will take time , you preferred to stay in the same room , with pleasure we provided you with the hotel router as an exceptional for you , please accept our sincere apology for the inconvenience happened and looking forward to welcoming you back at Safir Fintas Kuwait. Hotel Management

8/10 Bueno

Abdullah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
مره سعاده
ممتاز
Se hospedó 1 noche en enero de 2019
Respuesta de Nashaat el 26 ene. 2019
ضيفنا العزيز السيد عبدالله ، باسمي و باسم جميع العاملين في الفندق نود ان نعبر عن امتنانا لمشاركة تجربتك معنا وإعلامنا ان الفندق و خدماته قد نالت رضاكم و استحسانكم. و نتطلع لاستقبالكم مجددا في الفندق في اقرب وقت. مع جزيل الامتنان لما ذكرت عن الفندق . سيف الدين محمد - المدير العام

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
جيدة
Se hospedó 3 noches en enero de 2019
Respuesta de Nashaat el 8 ene. 2019
ضيفنا العزيز ، باسمي و باسم جميع العاملين في الفندق نود ان نعبر عن امتنانا لمشاركة تجربتك معنا . و نتطلع لاستقبالكم مجددا في الفندق في اقرب وقت. مع جزيل الامتنان لما ذكرت عن الفندق . سيف الدين محمد - المدير العام

10/10 Excelente

Husain

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ممتازة
Se hospedó 1 noche en noviembre de 2018
Respuesta de Nashaat el 8 ene. 2019
ضيفنا العزيز ،السيد/ حسين باسمي و باسم جميع العاملين في الفندق نود ان نعبر عن امتنانا لمشاركة تجربتك معنا . و نتطلع لاستقبالكم مجددا في الفندق في اقرب وقت. مع جزيل الامتنان لما ذكرت عن الفندق . سيف الدين محمد - المدير العام

6/10 Aceptable

Najeb

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
they tried to help but shuttle to airport not prov
not give a sea view as reserved but there was construction that side not a big loss
Se hospedó 2 noches en septiembre de 2018
Respuesta de Safir el 5 oct. 2018
Dear Mr. Najeb, Thank you so much for sharing your experience with us. looking forward to welcoming you all back in the hotel. Saif Eddin Mohammed General Manager.

10/10 Excelente

Jp

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel. Warm, friendly and helpful. I would love to visit again.
Se hospedó 1 noche en septiembre de 2018
Respuesta de Saif Eddin K. Mohammed. general manager el 16 sept. 2018
Dear Valued Guest, We would like to thank you for time spent for your feedback with us on Expedia ,which is highly appreciated. We are grateful for choosing Safir Hotel & Residences Kuwait - Fintas as a venue for your last stay, and look forward to welcoming you back for another memorable and enjoyable experience in the near future. Thank you once again and very best regards, Saif Eddin K. Mohammed. general manager

10/10 Excelente

nasser

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ممتاز
فندق ممتاز
Se hospedó 1 noche en agosto de 2018
Respuesta de سيف الدين محمد . المدير العام el 16 sept. 2018
ضيفنا المحترم، تحية طيبة وبعد، نود وبالنيابة عن فريق عملنا تقديم بالغ شكرنا وإمتناننا بخصوص ما ورد في تقييمك الرائع لفندقنا، وإننا حريصون دائما على جعله المكان الأمثل لقضاء وقت مميز وكذلك خوض تجربة ممتعة. كما اننا بانتظارعودتك والترحيب بك مرة أخرى في المستقبل القريب. وتقبل تحياتنا ووافر تقديرنا، سيف الدين محمد المدير العام فندق وريزيدنس سفير الكويت - الفنطاس

10/10 Excelente

Sumer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2018
Respuesta de Nashaat el 21 jul. 2018
Thank you so much for sharing your experience and we are glad to hear that you enjoyed the hotel services and the place. we appreciate your comments about the hotel , looking forward to welcoming you all back in the hotel.

10/10 Excelente

Sumer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en junio de 2018
Respuesta de Management Response el 5 ago. 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2018
Respuesta de Management Response el 5 ago. 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

6/10 Aceptable

Danah

Le gustó: Personal y atención, comodidad de la habitación
Respuesta de Safir el 1 may. 2018
Dear Ms. Danah, Thank you for sharing your experience with us and we would like to know more about the services to avoid any inconvenience in the future. looking forward to welcoming you back to the hotel. Saif Eddin Mohammed General Manager

10/10 Excelente

danah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
رحلة عائلية ممتعة
إقامتنا ممتعة عائلية بوفية الافطار جميل ومتنوع العشاء لذيذ ومتنوع كذلك أعجبني المقهى واللوبي الجناح كانت ألوانه جميله وهادئة الحمام كان كبير ويحتوى على جاكوزي استمتع اولادي بحمام السباحة الذي يتميز باطلالة عجيبة على البحر لانه في الروف آخر دور في الفندق كما استمتعوا بألعاب الحديقة ونلعب كرة القدم (حقا استمتعنا أنا وعائلتي وكانت سياحة جميلة في بلدي)
Respuesta de سيف الدين محمد المدير العام فندق el 21 jul. 2018
السيده دانا المحترمه، تحية طيبة وبعد، نود وبالنيابة عن فريق عملنا تقديم بالغ شكرنا وإمتناننا بخصوص ما ورد في تقييمك الرائع لفندقنا، وإننا حريصون دائما على جعله المكان الأمثل لقضاء وقت مميز وكذلك خوض تجربة ممتعة. كما اننا بانتظارعودتك والترحيب بك مرة أخرى في المستقبل القريب. وتقبل تحياتنا ووافر تقديرنا،

4/10 Mediocre

HUDA

Le gustó: Limpieza
No le gustó: Personal y atención
الفندق جميل من ناحيه الغرفه وديكور والبهو وقريب من سوبر ماركت وبجانبه محلات ومطاعم ومول صغير واقامتى كانت ليله واحدة فقط وخرجت ثاني يوم بسرعه لان معامله في الاستقبال سيئة جدا الليله 334 دينار وطلبوا تامين 50 دينار او رهن الجواز او الهويه رغم انه ممنوع دوليا رهن الجواز السفر رغم دفعت المبلغ كامل وصمموا اخذ المبلغ رغم الغرفه عاديه ما تسوى 30 دينار وبعد مشاده بين وبين موظفه لساعه ورفض ارجاع فلوسي قبلت الموظفه لكن انا نفسيا اول مره اشوف فمدق ياخذ تامين على ليله واحد 50 دينار قمة التخلف ولكن لم اكون غبيه ووتركت الفندق فورا رغم ان الغرفه جيده وقريب من سوبر ماركت بس الاستقبال اداره الفندق غير جيده مع الضيف اما الافطار لم اجربه لاني خرجت مبكره بعد معاملتهم الفاشله وذهبت لفندق معاملتهم ممتازه مع الضيف
Se hospedó 1 noche en noviembre de 2017
Respuesta de Management Response el 5 ago. 2022
ضيفنا المحترم شكرا لمشاركتكم معنا ونأسف علي عدم رضاكم خلال هذه الاقامة ونأمل بأن نراكم قريبا حتى ننال فرصة تعويض إقامتكم الماضية بإقامة مستقبلية أفضل خالدة في ذاكرتكم من بعد تحسين خدماتنا. سيف الدين محمد .المدير العام

8/10 Bueno

Jibu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2017
Respuesta de Management Response el 5 ago. 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

6/10 Aceptable

Mrs M, Qatar

Le gustó: Limpieza, comodidad de la habitación
Not great for sleep
Room was ok. There are 4 of us and they put us in a room with 2 double beds. That's a really tight fit. Most of the staff was great, but one woman at the front desk was extremely rude when we asked about the pool and beach. The music from an event was ridiculously loud. Drums, late until the night. When we called the front desk about it, they couldn't hear us due to the music. Then the next morning when we said something about it, they laughed. Sorry, we pay for a hotel to sleep... we didn't find it funny. Also the beach is dirty Sad that they don't have the staff cleaning up all the trash.
Se hospedó 2 noches en julio de 2017
Respuesta de Management Response el 5 ago. 2022
Dear Mrs M, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
General Manager
AC is noisy
Respuesta de Management Response el 5 ago. 2022
Dear Valued guest, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

10/10 Excelente

Moe, Kuwait City, Kuwait

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Had a pleasant stay!
We spent a night at the hotel, celebrating my wife's birthday. Originally, we booked the Junior Suite... Upon arrival and at the reception, Maricel greeted us warmly. When we mentioned to her that we were celebrating my wife's birthday, she upgraded us to the Executive Suite! Such a nice gesture from her! We had a very pleasant stay and our bed was really comfy. The suite was spacious and well-kept.
Respuesta de Management Response el 5 ago. 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bueno

Agata, Utrecht

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A good experience in Kuwait
This hotel is located a little further from the center but its location fit my purpose very well. There are three restaurants (OK quality). The selection at the breakfast is good. The staff is very friendly. The rooms are not huge but well equipped. The beda are super large... super king-size. I wouldn't rush there with the family but for business is just fine
Respuesta de Management Response el 5 ago. 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
it was great
everything was fine, but no much of ppl :) its nice hotel in nice place i strongly recommend it
Respuesta de Management Response el 5 ago. 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

6/10 Aceptable

Salem, Kuwait

Simple Hotel
It was not bad
Respuesta de Management Response el 5 ago. 2022
Dear Valued guest, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

10/10 Excelente

Abdullah, المملكة العربية السعودية - الرياض

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ممتاز للعائلة مع 4 أطفال
الغرفة واسعة ونظيفة والسرير والأثاث جديد مع وجود خدمة الواي فاي المجانية في جميع أرجاء الفندق وكان الإفطار مجاني ومنوع ورائع ما عدا أخر يوم فكان الإفطار كانه غداء

8/10 Bueno

HUMOUD

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel so far from downtown, better for relax and honeymoon
Respuesta de Management Response el 5 ago. 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait