I enjoyed my stay but elevators are a real issue, too confusing & not enough for the whole building. One night even they didn't work, ANY, even service lifts, so taking the steps from floor 51 pool to room 16... And then from ground to 16... I understand that this was an exceptional situation, but they admit lifts fails frecuently, and as I told, when they were fully working, still there are not enough for the whole building (more than 30 min for taking one on check out time for example)