8th KM, Kuala Lumpur - Seremban Hwy, Sungai Besi, Seri Kembangan, Selangor
Opiniones
7,2
Bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 21 de 112 opiniones" "
10 - Excelente
21
Evaluación: 8 - Bueno. 48 de 112 opiniones" "
8 - Bueno
48
Evaluación: 6 - Aceptable. 22 de 112 opiniones" "
6 - Aceptable
22
Evaluación: 4 - Mediocre. 15 de 112 opiniones" "
4 - Mediocre
15
Evaluación: 2 - Terrible. 6 de 112 opiniones" "
2 - Terrible
6
7,0/10
Limpieza
7,6/10
Personal y atención
6,0/10
Servicios
6,8/10
Estado de la propiedad e instalaciones
7,0/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Miguel
17 jul. 2018
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel en muy malas condiciones
Hotel en muy malas condiciones, lavabo no funciona, ruido de trenes delante del hotel, limpieza mala, etc
Miguel
Se hospedó 3 noches en julio de 2018
2/10 Terrible
Soo hoe
16 mar. 2023
Soo hoe
Se hospedó 2 noches en febrero de 2023
4/10 Mediocre
Siu Pun
Viajó por negocios
10 mar. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
no hot water, only three TV channels, no table, and there are ants. The only good thing is the staff was helpful, changed me to another room
Siu Pun
Se hospedó 4 noches en marzo de 2023
Respuesta de Eva el 15 mar. 2023
Hi, Siu Pun! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Eva
10/10 Excelente
Rachel
Viajó en grupo
5 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
cheap but clean and the stuff very nice.
Rachel
Se hospedó 1 noche en marzo de 2023
Respuesta de Lisa el 7 mar. 2023
Great to hear this, Rachel! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa
6/10 Aceptable
LIM WAY
Viajó con su pareja
20 ene. 2023
No le gustó: Estado de la propiedad e instalaciones
Looks very old and I don’t like the yellow light. Feels horror
LIM WAY
Se hospedó 1 noche en enero de 2023
Respuesta de Ammy el 26 ene. 2023
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
6/10 Aceptable
Cliente verificado
Viajó por negocios
22 mar. 2020
No le gustó: Limpieza, estado de la propiedad e instalaciones
Bathroom not properly cleaned
Bathroom not properly cleaned
Cliente verificado
Se hospedó 5 noches en marzo de 2020
Respuesta de Nur el 23 mar. 2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Nur
8/10 Bueno
MUHAMAD HAMIDI
9 mar. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ok
MUHAMAD HAMIDI
Se hospedó 1 noche en marzo de 2020
Respuesta de Joey el 11 mar. 2020
Hi, Hamidi! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Joey
8/10 Bueno
Cliente verificado
27 feb. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 2 noches en febrero de 2020
Respuesta de OYO el 27 feb. 2020
Hey, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Kevin
8/10 Bueno
Pravin
Viajó por negocios
30 ene. 2020
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pravin
Se hospedó 1 noche en enero de 2020
Respuesta de OYO el 2 feb. 2020
Hi, Pravin! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Kevin
8/10 Bueno
Tan
Viajó por negocios
11 ene. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Value for money
Comfortable to stay
Tan
Se hospedó 1 noche en enero de 2020
Respuesta de OYO el 15 ene. 2020
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Kevin
8/10 Bueno
Cliente verificado
Viajó con su familia y niños pequeños, Viajó por negocios
31 dic. 2019
Le gustó: Limpieza, personal y atención
I like the location cause it’s near where i want to go. I didn’t the curtain cause the light can still go through. wakes me up
Cliente verificado
Se hospedó 2 noches en diciembre de 2019
Respuesta de OYO el 31 dic. 2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin
6/10 Aceptable
Cliente verificado
Viajó por negocios, Viajó con su familia
19 dic. 2019
Le gustó: Limpieza, personal y atención
Affordable n all good
Cliente verificado
Se hospedó 1 noche en diciembre de 2019
Respuesta de OYO el 20 dic. 2019
Loved to hear this, It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Kevin
4/10 Mediocre
DR, KUALA LUMPUR
Viajó con su pareja
13 dic. 2019
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First of all the lobby was nice and room also. That's about the structure. But the staff's are not customer friendly and kinda rude. And the parking space is available at basement of the hotel but it's not really easy accessible. As we have to go out of the hotel and climb few narrow space for the dark staircase heading to basement parking. It was really disappointing for that. I will not even will choose over the hotel again. While checking in they don't even have my booking details.
DR
Se hospedó 1 noche en diciembre de 2019
Respuesta de OYO el 16 dic. 2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin
6/10 Aceptable
Joanna
25 nov. 2019
Le gustó: Limpieza
No le gustó: Personal y atención
Housekeeping service needs improvement
Hotel is clean and affordable, the housekeeping service is a bit disappointing. They actually forgot to tidy the bed and clean toilet bowl!
Hotel front lobby on renovation and there is no signage to inform Grab or Taxi driver where to wait!!! It is a one way direction and no u-turn because it is along the expressway.
i had to walk 100m under drizzle rain from the hotel to Grab car.
Joanna
Se hospedó 1 noche en noviembre de 2019
Respuesta de Zara el 26 nov. 2019
Hi, Joanna! We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara
2/10 Terrible
CHYE FOOK
Viajó por negocios
23 nov. 2019
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
CHYE FOOK
Se hospedó 1 noche en noviembre de 2019
Respuesta de Zara el 26 nov. 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara
4/10 Mediocre
Cliente verificado
Viajó con su familia
16 nov. 2019
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Could be a very nice hotel but upkeep of the facility is very bad , quality of facility work is Indonesian standard , work done without supervision !
No hot water , as improvement , do not provide bar soap , wasteful , provide soap in
Liquid form in dispenser . People managing the hotel are very nice and courteous!
Cliente verificado
Se hospedó 1 noche en noviembre de 2019
Respuesta de Zara el 16 nov. 2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Zara
10/10 Excelente
Fahad
15 nov. 2019
Fahad
Se hospedó 3 noches en noviembre de 2019
10/10 Excelente
Filzah
Viajó en grupo
14 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
so amazing
Filzah
Se hospedó 1 noche en noviembre de 2019
Respuesta de Zara el 15 nov. 2019
Delighted to hear your words of praise, Filzah! We will ensure to provide a consistent service in the future as well. Have a pleasant day ahead :) Regards, Zara
4/10 Mediocre
Boon Boon
Viajó por negocios
12 nov. 2019
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Boon Boon
Se hospedó 1 noche en noviembre de 2019
Respuesta de Zara el 12 nov. 2019
Appreciate your positive rating, We do take pride in catering to our guests needs the best way we can. Keep this love coming :) Regards, Zara
8/10 Bueno
TING HWEE
Viajó por negocios
11 nov. 2019
Le gustó: Personal y atención, comodidad de la habitación
TING HWEE
Se hospedó 1 noche en noviembre de 2019
Respuesta de Zara el 12 nov. 2019
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Zara
10/10 Excelente
Kee
Viajó por negocios
2 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Value for money
Good
Kee
Se hospedó 1 noche en octubre de 2019
Respuesta de Zara el 2 nov. 2019
Delighted to hear your words of praise, Kee! We will ensure to provide a consistent service in the future as well. Have a pleasant day ahead :) Regards, Zara
6/10 Aceptable
Cliente verificado
26 oct. 2019
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 3 noches en octubre de 2019
Respuesta de Zara el 26 oct. 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara
10/10 Excelente
Kee
Viajó por negocios
21 oct. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay
Very good overall
Kee
Se hospedó 1 noche en octubre de 2019
Respuesta de Zara el 21 oct. 2019
Thanks for such a lovely review, Kee! We will strive to keep up with your expectations always. Regards, Zara
Hi, Michael! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Zara
6/10 Aceptable
Cliente verificado
16 oct. 2019
Cliente verificado
Se hospedó 11 noches en septiembre de 2019
Respuesta de Zara el 16 oct. 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara
8/10 Bueno
MUHAMAD HAMIDI
11 oct. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
overall is nice and easy
ok, i get the room viewing outside for 2nd stay, i will rate 8/10 because the wood floor is slippery when your feet is wet....
MUHAMAD HAMIDI
Se hospedó 1 noche en octubre de 2019
Respuesta de Zara el 12 oct. 2019
Thank you so much for the wonderful rating, As per the review, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara
10/10 Excelente
MUHAMAD HAMIDI
8 oct. 2019
Le gustó: Limpieza, personal y atención, comodidad de la habitación
few things that they mislook : 1. Safe-deposit box
Overall about this hotel is a thumb up, but few things that they mislook :
1. Safe-deposit box not functioning at all seems just portray there display.
2. Signage from the carpark to lobby
3. Signage exit from basement carpark to carpark booth.
Well, I will return again as a return guest. Seriously, there is no easy access to go back to the hotel for those who come from outside Klang valley
MUHAMAD HAMIDI
Se hospedó 1 noche en septiembre de 2019
Respuesta de Zara el 9 oct. 2019
Thank you so much for the wonderful rating, As per the review, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara
10/10 Excelente
Cliente verificado
5 oct. 2019
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Zara el 6 oct. 2019
Thanks a ton for the amazing rating, We are glad that we succeeded in matching your experience with your expectations. Regards, Zara
8/10 Bueno
Cliente verificado
Viajó por negocios
1 oct. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
close to burkit jalil and technology park.
have only local TV channels.
Cliente verificado
Se hospedó 12 noches en septiembre de 2019
Respuesta de Zara el 3 oct. 2019
Thank you so much for the wonderful rating, As per the review, it seems like you are not completely satisfied with our services provided. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara
8/10 Bueno
TravelLikeLocal, Dallas, TX
22 sept. 2019
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I felt like the bathroom was kind of gross. It was black appliances so I couldn’t tell how clean things were. The locals laughed when I told them I was staying here. Something about the place is haunted?
TravelLikeLocal
Se hospedó 2 noches en agosto de 2019
Respuesta de Edward el 22 sept. 2019
Thank you for rating us, We've duly noted your feedback and ensure better services in the future. Regards, Edward
6/10 Aceptable
Cliente verificado
22 sept. 2019
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Edward el 22 sept. 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you aren't completely satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Edward
8/10 Bueno
Cliente verificado
Viajó por negocios
19 sept. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
-----------
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
4/10 Mediocre
Cliente verificado
17 sept. 2019
Cliente verificado
Se hospedó 3 noches en septiembre de 2019
Respuesta de Edward el 18 sept. 2019
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Edward
10/10 Excelente
Cliente verificado
13 sept. 2019
Cliente verificado
Se hospedó 2 noches en septiembre de 2019
Respuesta de Rehana el 13 sept. 2019
Thanks a ton for the amazing rating We’re glad that we succeeded in matching your experience with your expectations. Regards, Rehana!
6/10 Aceptable
Cliente verificado
11 sept. 2019
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Edward el 11 sept. 2019
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Edward
6/10 Aceptable
Cliente verificado
7 sept. 2019
Spaces clean
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Edward el 8 sept. 2019
Sincere Apologies, We’re disappointed to see that our guest is dissatisfied with our services. However, we’d love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Edward
8/10 Bueno
Zamri
5 sept. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Zamri
Se hospedó 1 noche en septiembre de 2019
Respuesta de Edward el 5 sept. 2019
Hi, Zamri ! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Edward
8/10 Bueno
Cliente verificado
3 sept. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was good
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Zara el 4 sept. 2019
Thank you for the appreciation, We hope to give you a consistent service every time. Regards, Zara
10/10 Excelente
Cliente verificado
3 sept. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de Zara el 4 sept. 2019
Hey, Thanks a ton for backing us up with the perfect rating. We will bring out best of our efforts to pull this off to a whole new level next time. Have a great day ahead. Regards, Zara
6/10 Aceptable
Cliente verificado
Viajó con su pareja, Viajó por negocios
3 sept. 2019
Facilities not bad
Cliente verificado
Se hospedó 2 noches en agosto de 2019
Respuesta de Rehana el 3 sept. 2019
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Rehana!
8/10 Bueno
Cliente verificado
2 sept. 2019
Le gustó: Limpieza, personal y atención, servicios
Cliente verificado
Se hospedó 1 noche en agosto de 2019
Respuesta de Rehana el 3 sept. 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Rehana!
10/10 Excelente
Cliente verificado
1 sept. 2019
Cliente verificado
Se hospedó 1 noche en agosto de 2019
Respuesta de Zara el 2 sept. 2019
Loved to hear this, It’ll be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Zara
6/10 Aceptable
Cliente verificado
1 sept. 2019
Cliente verificado
Se hospedó 1 noche en agosto de 2019
Respuesta de Zara el 2 sept. 2019
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Zara
8/10 Bueno
Cliente verificado
31 ago. 2019
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 1 noche en agosto de 2019
Respuesta de Zara el 1 sept. 2019
Thanks for the positive rating, Hope to welcome you again soon :) Regards, Zara
2/10 Terrible
Choy
26 ago. 2019
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Extremely narrow parking path
The parking is very bad with very narrow path to go down the parking area towards the exit. There is no warning on the extremely narrow path for car to go down.
Choy
Se hospedó 1 noche en agosto de 2019
Respuesta de Zara el 31 ago. 2019
We regret that the stay turned out to be an average one Choy ! We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Zara
8/10 Bueno
Mohammed
Viajó con su familia
24 ago. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mohammed
Se hospedó 2 noches en agosto de 2019
Respuesta de Zara el 31 ago. 2019
Hi, Mohammed ! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you soon again with a pleasant experience. Regards, Zara
8/10 Bueno
Omar
23 ago. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Omar
Se hospedó 1 noche en agosto de 2019
Respuesta de Duty Manager el 24 ago. 2019
Dear Sir,
"Greetings from Unicorn Hotel!"
Thank you for your review and we hope to see you again.
2/10 Terrible
Cliente verificado
18 ago. 2019
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
BED BUGS..BED BUGS..BED BUGS...found one crawling on my sheet in the morning. Killed it and there is nice spot of red blood on the sheet now. Took close up pics to prove it was a bed bug. Beware getting bed bugs in your luggage and bites from them. you might accidentally spread back to your house.....
Cliente verificado
Se hospedó 1 noche en agosto de 2019
Respuesta de Faizah Zanil (FOM) el 19 ago. 2019
Dear Sir/Madam,
On behalf of the Management, I would like to apologise for all inconvenience caused. We would love to hear more details from you and will look seriously into this matter. Appreciate if you can contact us.
8/10 Bueno
Cliente verificado
Viajó por negocios, Viajó con su familia
16 ago. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms are themed after racing vehicles. Painting is neat and attractive. The only issue is the bathroom door is quite transparent. uncomfortable.
Cliente verificado
Se hospedó 1 noche en mayo de 2019
Respuesta de Duty Manager el 17 ago. 2019
Dear valued guest,
Thank you for your review, on behalf of the Management, we will look into this matter.
8/10 Bueno
Aarna
5 ago. 2019
Le gustó: Personal y atención
No le gustó: Limpieza
Aarna
Se hospedó 2 noches en agosto de 2019
Respuesta de Jayden el 6 ago. 2019
Hello Aarna,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.We look forward to welcoming you back to our hotel in the future.