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Best Service Suites at Times Square

Propiedad de 3.5 estrellas

Elige las fechas para ver precios

Opiniones

5,2 de 10

Servicios principales

  • Piscina
  • Spa
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado
  • Gimnasio

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Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman South

Chow Kit
  • Piscina
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado
8.2 de 10, Muy bueno, 606 opiniones
El precio actual es de US$ 30
US$ 38 en total
impuestos y cargos incluidos
2 jun. - 3 jun.
Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman South
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US$ 53 en total
impuestos y cargos incluidos
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Políticas

Check-in

Horario de check-in: de 14:00 a 00:00

Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de la(s) 12:00

Instrucciones especiales para el check-in

El check-in no se realiza en la propiedad, sino en la siguiente dirección: [Reception, East Tower A]

Los huéspedes deben contactar al hospedaje con anticipación para recibir las instrucciones sobre el check-in. El personal de recepción los recibirá cuando lleguen a la propiedad.

Comunícate con la propiedad, como mínimo, 24 horas antes de la llegada para organizar el check-in. Utiliza la información incluida en la confirmación de la reservación.

Si tienes alguna duda, comunícate con la propiedad usando los datos de contacto que aparecen en la confirmación de tu reservación.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Los huéspedes que tengan previsto llegar fuera del horario habitual de check-in deben comunicarse con el establecimiento con anticipación.

Métodos de ingreso

Personal de recepción

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.

No hay camas plegables disponibles.

No hay cunas disponibles.

Tipos de pago de la propiedad

Información importante

Extras opcionales

  • Cargo por estacionamiento sin valet parking: MYR 6 por día.

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito.
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.

Preguntas frecuentes

¿Hay piscina en Best Service Suites at Times Square?

Sí, en la propiedad hay una piscina al aire libre y una piscina para niños.

¿Best Service Suites at Times Square acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Best Service Suites at Times Square?

Estacionamiento sin valet parking disponible por MYR 6 por día.

¿A qué hora es el check-in en Best Service Suites at Times Square?

Horario de check-in: 14:00-00:00.

¿A qué hora es el check-out en Best Service Suites at Times Square?

Check-out: 12:00.

¿Dónde se encuentra Best Service Suites at Times Square?

En Imbi, este hotel con spa se encuentra a 10 minutos a pie de Sungei Wang Plaza y Jalan Alor. Berjaya Times Square y Parque KLCC también se encuentran a 2 km. Con solo dos minutos de caminata, llegarás a Estación de metro de Imbi y, además, Estación de metro de Hang Tuah se encuentra a 7 minutes minutos a pie.

Opiniones

Opiniones de

5,2

4,8

Limpieza

7,2

Ubicación

4,4

Personal y atención

4,8

Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 4 de 45 opiniones
Evaluación: 8 - Bueno. 7 de 45 opiniones
Evaluación: 6 - Aceptable. 11 de 45 opiniones
Evaluación: 4 - Mediocre. 9 de 45 opiniones
Evaluación: 2 - Terrible. 14 de 45 opiniones

Opiniones

Opinión verificada

2/10 Terrible

Motoyuki

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

やっていない施設

感想？冗談はよして下さい。 当日に行ったら、もうやっていなかった施設です。最低です。評価も何も無い。 クレームをメイルで入れて、電話も２回して、１週間経っても返金状況を何も連絡してこない、貴社の窓口の評価ならできますよ。早く、返金確認位は入れて下さい。
Se hospedó 1 noche en agosto de 2019
Opinión verificada

4/10 Mala

Zasshoku

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

ホテルではない

ホテルではなく、アパートメントを短期滞在者に貸しだしているシステムと思います。なので、チェックイン時、チェックアウト時は管理人に電話が要ります。ホテルのサービスを求める方はやめておいたほうが良いでしょう。 このシステムは初見では混乱しますが、ただ、立地は非常によく、かつ、私の泊まった部屋は高層階（40F）だったので、景色もよく、その点は満足してます。 なお、Times Squareには、ホテルもあり、ホテルは西側、アパートメントは東側のビルになります。
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Not recommended

There is no check in desk or indeed anyone to handle check in - after a run around between buildings finally found someone who provided a phone number to get some agent to turn up with a key card and take a deposit. Rooms are NOT part of the hotel chain but are old, very worn out and dilapidated private apartments under management. Internet promised as free did not work the entire trip - help was promised which never eventuated and phones were turned off for the entire period. Check out was even worse - forget trying to check out before 10:30 if you want to get your deposit back .... nobody around and phones turned off. Forget any form of assistance from the hotel team at the shared lobby ... I moved out after the first night across the road to a proper hotel.
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

No room available

Was told they did not have any rooms when I arrived despite having paid on Expedia. Was arranged another lousier room nearby at Taragon Suites and no compensation was made for the difference.
Opinión verificada

2/10 Terrible

Travel Bug

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Awful Service

Didn't get clean towels and new toilet paper first four days. Then fifth day received one new clean towel instead of two. Had to beg housekeeping service from another hotel service for toilet paper. Some days there were no hot water. Amenities included room safe, but didn't work and agent didn't fix. Called him numerous times for my issues and he promised to deal with them immediately, but never any follow through until days later. I did not get what I paid for. Just awful...
Opinión verificada

2/10 Terrible

Polly

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

TV and clock not working, toilets jammed

I book 2 rooms in 2 units, but given two rooms with bad condition , and l unit of two rooms with no service. No refund is adjusted
Opinión verificada

2/10 Terrible

family travel

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Close to shopping mall

Check in process was the worst experience we have ever had, no desk just a man waiting with our room cards, was asked to hand over money for room keys and because I asked for a receipt had to walk to opposite side of shopping mall and up 6 floors, booked multiple rooms and they were all on different floors that we couldn't access and no phone to communicate between rooms, rooms and the floors smelt very badly of cigarettes, not good when you have children- I was disgusted by this and also had headaches from the smell, the layout of the room was great and very spacious but we wouldn't book again because of the previously mentioned concerns- we were very happy when our stay was over which isn't what you want when you are on holidays
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención

Great location to nearest train station.

Had to wait outside for agent to bring guess into lobby. No one to attend to. Requested bed types and actual are different. Given two towels for three guests. Requested for extra but never replenished at all.
Opinión verificada

6/10 Aceptable

Cliente verificado

No le gustó: Comodidad de la habitación
The stay is generally fair to good. The aircon was not cold. And it was noisy at time. But the location is good because it near the shopping belt of KL.
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Worst.

We rent 3 Tripple rooms. We came early morning and wish to leave our luggage before check in, but they have no check in counter, so we have to call the apt owner and wait outside the lobby for 3.5 hours just to leave our luggage. As no sitting area, we have to wait outside the lobby, sit on the floor like bums. This is the worst experience I ever had staying in hotel. The room is standard with extra mattress without bed sheet nor blanket, only dirty pillows without pillow's cover, though actually we rent Tripple rooms, we finally sleep together on 1 king size bed.
Opinión verificada

8/10 Buena

Gary Tung

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

Please add more TV channels to choose.

Not many channels can choose on TV.When night time Its quiet boring.
Opinión verificada

10/10 Excelente

Rozana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Great location

Great location , convenient and nice room
Opinión verificada

4/10 Mala

Chew

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The check in was horrible n room cleaning was limited.
Opinión verificada

4/10 Mala

WAI SIM

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property not that clean...there were small cockroaches in the bathroom... check in was delayed by 30mins. Deposit required for key was not mentioned.
Opinión verificada

10/10 Excelente

AMINAH

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

An excellent service that you are looking for!

I am satisfied with the service given by Mr Abdul Karim the hotel agent that made our stay in the hotel very comfortable and looking forward to stay in the Times Square Hotel service apatment.
Opinión verificada

8/10 Buena

Ruud

No le gustó: Personal y atención, estado de la propiedad e instalaciones

Ideale ligging.

Het hotel ligt in de gouden driehoek van Kuala Lumpur en je kan vanuit je Hotel lopend de Petronas twintowers bezoeken. De monorail stopt direct voor de deur dus ideaal om uitstapjes te maken.
Opinión verificada

10/10 Excelente

Leonie

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza

Karim, the Legend

We were fortunately lucky to have Karim who waited for us to arrive, to hand over the cards, we were over an hour late due to our flight being delayed an hour. We also had to leave at 5.30 in the morning and he was there to refund our deposit when we handed him back the swipe cards. We had no problems and enjoyed the privacy of not having to hand back the keys every time we left our room.
Opinión verificada

6/10 Aceptable

Norzaah

No le gustó: Personal y atención

No wifi

There was wifi in the room but unable to use as no password given even after a call was made to request for it...very disappointed with the service.
Opinión verificada

10/10 Excelente

Masliyana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Most relax family outing

We have a very relaxed stay at Berjaya Times square
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Found a floater

Didn't stay, checked in and straight back out again! Don't do it to yourself! Many awesome hotels in the area, NOT THIS ONE! We were even left a massive s#@t in the toilet from previous guest, and this was after the cleaners went in! Checked four different rooms before deciding to just leave, power points hanging by the wires, doors tied shut because broken, mould, holes in ceiling, badly stained carpet, broken bed (in two rooms) I have stayed in many places over many years, not expensive hotels but this place takes the prize for the first time I have walked out. YUK!
Opinión verificada

6/10 Aceptable

Margaret

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Need Improvement

Didnt have a great start when we arrived. The contact number given on the confirmation voucher print out was wrong. We wasted so much time and money trying to get through the phone number given. Finally a lady answered the phone and said that its a wrong number. We asked the security guard at the service apartment lobby and were told to go the 6th flr office to look for help. From the 6th flr we were then referred to the 15th floor office. From the 15th floor we were told to go back to the ground floor service apartment lobby to check with the guard there which we had started when we first arrived. We went up and down round and round asking for help and finally found the service apartment maintenance dept on the 15th flr who happen to know the agent and gave him a call. He confirmed that the tel number was incorrect. The service apartment is at a good location. However the hotel room condition is very poor and run down. The furniture very old and the bedsheets and towel stained. We've asked for 1 extra pillow and it didnt arrived. I had to ring and text the agent a few times to remind him to give us the wifi password. By the time we received the wifi password it was already very late in the night and the whole day already gone. Lots of improvement needed.
Opinión verificada

6/10 Aceptable

Mohd

No le gustó: Personal y atención
Please improve on the house keeping
Opinión verificada

4/10 Mala

Norha

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Disappointed Stayed at Kuala Lumpur Hotel

Very disappointed. On the 1st day we are shocked the room that we booked is not available and we are posted to other hotel. Our planned vacation already been disorganised.
Opinión verificada

8/10 Buena

Suhaina

Le gustó: Limpieza

Berjaya Timesquare East tower

The security service is not helpful.The room tv/hifi/furniture is old and damaged. Good thing is easy access to mall and swimming pool and i love the most is jojobaspa for their service.The management staff called MrNarim is helpful.
Opinión verificada

6/10 Aceptable

fiona

Location, location, location

Check in process is confusing as no actual reception but the security guard was happy to call the agent. Agent advised me the price I paid was an error and the booking should have been cancelled, but as we were there and it was not his or our error be would honour the booking. The room class I booked was not available and we were updated to a 2 bedroom suite for the first night and then moved to our superior room for the remaining 3 nights. Room was clean but in near of some overall general maintenance. Everything worked though, just needed a general fresh coat of paint, replacement of some screws etc. I have stayed in similar apartments in the past and the main reason I choose them is their location. Huge shopping centre on the bottom 7 floors open till 10pm every night. EVERYTHING you need in one spot. Many restaurants, bowling alley, theme park, archery centre, movie theatre and of course lots and lots of shopping. Monorail at the front door. Overall, I would stay at Best Suites again if the price was right.