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Opiniones sobre Wawel Luxury Apartments by Amstra

4 out of 5
Wawel Luxury Apartments by Amstra
Plac na Groblach 5, Kraków, Lesser Poland

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 35 de 80 opiniones" "
Evaluación: 8 - Bueno. 25 de 80 opiniones" "
Evaluación: 6 - Aceptable. 9 de 80 opiniones" "
Evaluación: 4 - Mediocre. 8 de 80 opiniones" "
Evaluación: 2 - Terrible. 3 de 80 opiniones" "

8,6/10

Limpieza

7,2/10

Personal y atención

7,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Salva, Valencia

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Apartamento muy espacioso, en muy buen estado y bien equipados. Repeteríamos.
Se hospedó 4 noches en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2018

8/10 Bueno

Cliente verificado

Se hospedó 5 noches en abril de 2018

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendable
Apartamento perfecto, ubicado en el centro y estancia a la altura de hoteles de 4 y 5 estrellas, todas las comodidades, incluyendo parking.

8/10 Bueno

Javier, Madrid

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Apartamentos muy chulos si vais cuatro adultos os recomiendo q optéis a 2 habitaciones porque dormir en el sofá es un tormento.
Respuesta de Monika el 18 ago. 2016
Thank You for Your staying in Amstra Luxury Apartments and for Your opinion. Constantly, we try to improve quality of our services. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. Thank you for guidance on the offer breakfast. We encourage you to choose our services again in the future. Best wishes,

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Personal y atención, servicios
We didnt even get in cause they didnt have our reservation in books. Even when it was confirmed. Of course staff didnt speak English at all.
Se hospedó 7 noches en agosto de 2019

2/10 Terrible

Annika

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
VIKTIGT!
Det var ingen som kom och mötte upp oss med nyckel så vi fick snabbt boka ett annat boende som jag har kvitton på och vill att tillbaka för utlägget
Se hospedó 6 noches en julio de 2019

8/10 Bueno

Jacek

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location
Great location. Many good restaurants around, short walk old market and castle. More communication on how to collect keys would make checkin pleasant experience. We wasted at least 40mins on walking around to find their office. Advice : get soap to bathroom
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención
Have stayed at this apartment block over the last 5 years. The first 3 years it was superb! The first time I stayed I was met with the Keys and there was a small bottle of wine with a welcome card from the Amstra team, Unfortunately last year I was met with the keys to the apartment plus a charge for cleaning 50 Zloty.This year I was sent a text on arriving in Krakow with an address to pick up the Keys before heading to Apartment. Plus the 50 Zloty charge Not ideal when you have heavy luggage to haul.The service used to be Exceptional, Sadly no more!! Still love Poland and its people!!
Se hospedó 4 noches en febrero de 2019

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en noviembre de 2016

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Allt var bra förutom att personalen inte kunde engelska. och städningen var inte på topp
Se hospedó 2 noches en enero de 2019

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Apartment was not as advertised, completely different to the pictures shown on Expedia for what I paid for. Poor communication from hotel, turned up to check in location stated on booking confirmation- was told over the phone I was in the wrong place and that I had to come to the main office. They then proceeded to hang up the phone and I spent the next 30 minutes stood on the street attempting to call the company. Eventually 45 minutes later I found the office. Apartment was clean, however shower door didn’t shut properly so water went all over the bathroom. The shower had almost no power to it which didn’t matter because we had lukewarm water for the entire stay- not ideal when it’s -1 degrees outside and you want to warm up. Just to top it off the heating didn’t work properly so the apartment went from being a sweat box to a freezer every five minutes. I wouldn’t recommend this apartment to anyone. Service was poor and the standard of hotel minimal
Se hospedó 4 noches en diciembre de 2018

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location to the market square and felt very secure. Staff were also friendly and happy to help
Se hospedó 4 noches en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
la struttura è esattamente come appare nelle foto, quindi molto pulita e confortevole, la posizione in cui si trova la struttura è ottima a meno di 500 mt dal castello del wawel, quindi dal centro, l'unica nota negativa è che nessuno ti dice che all'arrivo in struttura, non c'è nessuno ad aspettarti per consegnarti le chiavi dell'appartamento/camera, che il personale all'ingresso non parla inglese e che quindi diventa tutto un pò complicato. fortunatamente x noi al nostro arrivo c'era un signore in portineria (gentilissimo) che pur non parlando inglese è riuscito comunque ad aiutarci e a metterci in comunicazione con l'ufficio dove si va a ritirare le chiavi che si trova praticamente girando in torno al palazzo, dove ci attendevano x la consegna delle chiavi. l'ufficio è aperto h24 e il personale parla inglese. La ragazza che abbiamo trovato noi è stata molto carina e ci ha dato tutte le informazioni di cui avevamo bisogno anche per quanto riguarda gli spostamenti in città.
Se hospedó 3 noches en noviembre de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Huoneiston yleiskunto heikko.Sänky aivan hirveä.Saavuimme klo 1 yöllä.Avaimen hakeminen hankalaa,ja info varsin vajaavaista.Päästiin asuntoon,todellinen pettymys,jos on annettu ymmärtää "luxury",tässä sitä ei todellakaan ole kuin nimessä markkinointi mielessä.Väsymys painoi ja uni olisi maittanut,nukkuminen ei onnistunut koska sänky täysin kelvoton.Keskellä sänkyä iso kuoppa johon kumpikin meistä valui,aivan mahdottomuus nukkua!!! Palautin avaimen,ei pahoittelua,ei välittämistä saatika hyvitystä!!!
Se hospedó 4 noches en octubre de 2018

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Definitely not what you see in the photos...
Dirty - hair in the shower, dusty bathroom and stained walls and stained mattress. Broken air conditioning, blinds and window treatments hanging off the wall, under stocked kitchen items (2 glasses?!) and only one hand towel - not bath towel, bathmat or kitchen dishcloth. Terrible check in process, went to the address, they had no idea who I was. Had to call the hotel and walk to the main office to collect the keys with all my luggage. Rude staff, very dismissive, very disappointing accommodation when I was finally able to get access. Other people’s clothes and socks left in the wardrobe. Main light isn’t working in the entrance and nobody came to respond and fix anything during my stay.
Se hospedó 3 noches en septiembre de 2018

8/10 Bueno

Joanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a pleasant experience clean quiet apartment nice food for breakfast friendly service
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Megan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing Value for money!!
The apartment was lovely, very quiet area and perfect for a short break!
Se hospedó 4 noches en septiembre de 2018

8/10 Bueno

lynda, belfast

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
An excellent private apartment near the castle
When we finally got to our apartment it was excellent however the company that leases the apartments could do with a lot of improvement. They didn’t have any apartments ready for us despite confirming our booking the day before. The building where the office for collecting the keys isn’t signposted at all with their details. Our apartment wasn’t cleaned while we were there either and we were only given 2 towels. No mats to step out of the shower and no complimentary soap. However the apartment itself was top quality. Only 5 minutes walk from the main square and was fully equipped with kitchen utensils, a microwave, fridge and dishwasher and a washing machine in the private hall outside. I felt very secure as the building was key code entry and had 24 hour security.
Se hospedó 5 noches en septiembre de 2018

4/10 Mediocre

jay, london

No le gustó: Comodidad de la habitación
Basic amenities and misleading as luxury apartment
We did not meet representative at first on arrival, but met very kind gentleman who spoke polish and phoned and organised representative to meet us. concierge spoke no English but very nice gentleman. No starter pack on flat or no water. No instructions or map for city. This was an open plan basic apartment,studio but misleading as titled as one bedroom apartment. It had one double bed and sofa bed in lounge , which was separated from bed by half glass partition. Double bed was small and with very poor mattress that led to back stiffness. No side table or lamps. Bathroom at the other end of half bedroom! Balcony very spacious but no chairs or table. Kitchen under equipped and no microwave. Bathroom lacked drainage and so after shower,water was accumulated. We could not operate Tv. Apartment representative was very courteous with good English but could not do anything for our issues. We eventually got relocated next day to another very nice apartment.
Se hospedó 3 noches en agosto de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
spacious apartment close to city amneties
Good kitchenette and bathroom. shower was quite good. Breakfast was delivered every morning at 8.30am . Basic for vegetarians No restaurant. Super market was close by. Staff did not speak English at the store. No hand towels in the bathroom. washing machine worked well. Drying was easier at the balcony. we paid 90 Zolty on arrival for cleaning and tax. No daily cleaning. Can get cleaning done for 70 or 80 Zolty per day. Air condition was very poor. we had to keep the balcony door open at night also. Though complained, nothing happened. No English TV. WIFI was good. for halal food, there was not any close by.
Se hospedó 3 noches en agosto de 2018

4/10 Mediocre

Anne-Christine

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Ingen luksus
Ingen reception, der var ingen p-plads da vi kom, dårlig morgenmad som blev leverer i en papkasse, ingen rengøring under opholdet, meget billig indretning, hang ledninger ud af vægen flere steder, ingen køkkenredskaber til at lave mad, selvom der var køkken mm.
Se hospedó 5 noches en julio de 2018

4/10 Mediocre

Robert, United Kingdom

Le gustó: Limpieza
What a difference a year Makes!!
When I arrived to pick up the keys to the apartment I was met by a lady with a " Chip and Pin machine" stating that there are now additional charges for Cleaning and Maintenance!! When I last stayed at the apartments 16 months ago there was a bottle of Prosecco and a welcome note from the Amstra team.(NO CHARGES) What a difference a year makes. very disappointing.The Apartment unlike my last stay did not have a Washing Machine, Also an Iron, but NO board. bizarre. otherwise it was fine.and a wonderful stay in beautiful Krakow.
Se hospedó 4 noches en julio de 2018

8/10 Bueno

Timo, Nurmijärvi

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hyvä sijainti hotellilla
Hotelli sijainniltaan loistava ja rauhallinen. Ei keskustan mökää ja sai olla kaikessa rauhassa.
Se hospedó 4 noches en julio de 2018

6/10 Aceptable

Coral

City break
Basic - all you need for a city break. We paid for a balcony but had no chairs or table in order for us to sit out. Comfort - was ok, room was warm and the shower was pretty good. WiFi - good. Breakfast was ok considering it’s delivered in a box. (Continental) We didn’t use the kitchen area but it’s there if you need it, microwave and hob. Fridge and dishwasher. Staff very responsive to emails (as they are never around) - security guards don’t really acknowledge you. Would stay again - nothing special but reasonable price.
Se hospedó 4 noches en marzo de 2018

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención
Good location, room ok however a lot of minor jobs need fixing within the room. Very confusing upon arrival, as we arrived around midnight the reception door was locked by a code, lucky we was let in by the security guard however he didn’t speak any English. We then rang the number on a notice and someone came to show us to the room. Also when checking out the apartment was very confusing to find the office to leave our bags as our flight were only later on in the day. Communication between the customers and company need to be a lot better and a lot more professional.
Se hospedó 4 noches en marzo de 2018

6/10 Aceptable

Tess, Zürich

Le gustó: Estado de la propiedad e instalaciones
Close to the River side
It was dissapointing that the Bathroom door can`t be Close. Somebody came to fix but doesn`t have tools with him. Went to get things he can use but never came back while we were there`. We Have to tie the door with a string everytime we needed to use the bathroom. Sofa bed wasn`t prepared or ready. Front desk is open 24 hrs. but can`t get any Information from anyone who was on duty. ( coudn`t speak or understand English.; We have to call the main Office with our own private phone for any thing that is needed e.g towels, toilett paper.
Se hospedó 4 noches en septiembre de 2017
Respuesta de ETX-amstra el 27 sept. 2017
Thank you very much for your stay and your feedback. Every day we try to improve the quality of our services becouse We would like to our guests will be always fully satisfied with their stay. We apologize for any inconvenience. We are sorry that we did not fully meet your expectation of staying in our apartment. I hope that despite the unpleasant experience we will be able to host You again. We will do our best to make your stay a wonderful one. Best wishes,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2017
Thank you very much for your stay and your feedback.

6/10 Aceptable

Cliente verificado

No le gustó: Personal y atención, comodidad de la habitación
Se hospedó 5 noches en julio de 2017
Thank you very much for your stay and your feedback.

10/10 Excelente

Rosemary, Aberdeen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The apartment was in an excellent location.
We were met at reception area and taken to the apartment. Everything was explained to us.
Se hospedó 14 noches en junio de 2017
Respuesta de epc-10640216 el 14 jul. 2017
Thank You for Your staying at Amstra Apartments and for opinion. Your satisfaction is the most important for us. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. We are happy that You liked in Krakow and I hope that You will come back in the future. Best greetings,

8/10 Bueno

Allan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2017
Respuesta de Justyna el 12 jul. 2017
Thank you very much for your stay and your feedback.

10/10 Excelente

MPSS, Umeå

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
MItt i centrum
Nära till allt. Nära till allt. Nära till allt. Nära till allt.
Se hospedó 7 noches en junio de 2017
Respuesta de epc-10640216 el 12 jul. 2017
Thank You for Your staying at Amstra Apartments and for opinion.

10/10 Excelente

daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A+
I loved the experience: would return again.
Se hospedó 2 noches en mayo de 2017
Respuesta de Justyna el 5 jun. 2017
Thank You for Your staying and great opinion.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Safe, secure and convenient location!
A huge breakfast was delivered every morning by a friendly staff. The room had a complete kitchen with 4 chairs. We cooked dinner daily Front desk was very helpful. Well kept and very clean.
Respuesta de epc-10640216 el 7 jun. 2017
Thank you very much for your stay and your feedback. Every day we try to improve the quality of our services becouse We would like to our guests will be always fully satisfied with their stay. We hope we can host you again in the future. Best greetings,

8/10 Bueno

Brian, London

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Spacious apartment near the centre of Krakow
We had a great time on our 3 day trip. Taxi from the airport (John Paul 11) cab rank was 89 zloty, plus tip. Say £21. Transport around Krakow is very cheap but you can walk to the main tourist sites. Incidentally, say John Paul 11 airport to a Krakow resident and they look blank. They call it Krakow aiport or Lotnisko. Train back to the airport (ticket bought on board) was 18 zloty for two pensioners. Platform 3 at the train station. The castle and cathedral are must see places. On our last day we left our hand baggage at the castle luggage office all day for no charge. The old square was huge and surrounded by restaurants where you can drink or eat for very reasonable prices. The Schindler factory is well worth a visit. Next time we will visit the salt mine and the concentration camp.
Respuesta de epc-10640216 el 17 may. 2017
Thank You for Your staying in Amstra Luxury Apartments and opinion. Constantly, we try to improve quality of our services.I hope that we will host you again while the next residence in Krakow. All the best,

8/10 Bueno

kenneth

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
ok
Mye mindre en bildene gir inntrykk av, sovesofaen for barna var ikke god å ligge i. Vi fikk kun 1 håndkle for 4 personer og måtte purre flere ganger for å flere. Ikke dopapir, måtte ut å kjøpe selv. Tørkeklut eller oppvasktabletter var ikke der og måtte kjøpes selv. Synd med disse negavtive sidene da plasseringen og prisen var perfekt.
Respuesta de Justyna el 18 abr. 2017
Thank You for Your staying at Amstra Apartments and for opinion. Your satisfaction is the most important for us. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. I hope that You will come back in the future. Best greetings,

10/10 Excelente

Carol, England

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Close to the main square
Nice clean accommodation close to the square with self catering facilities and friendly staff.
Respuesta de epc-10640216 el 20 abr. 2017
Thank you very much for a great rating. We are glad that our effort has been appreciated. I encourage You to choose our apartments while the next journey to Krakow. Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Flexibles und nettes Personal sowie anständiges Zimmer.
Respuesta de epc-10640216 el 12 abr. 2017
Thank You for Your staying at Amstra Apartments and for opinion. We hope that we will host you again while the next residence in Krakow. All the best,

10/10 Excelente

Fran, Hampshire

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Close to the Old Town
Hotel was in an excellent situation. Close to the Old Town, the castle and close to the coach pick up area for the excursions to the Salt mines and Ausweitz.
Respuesta de epc-10640216 el 8 abr. 2017
Thank You for Your staying in Amstra Luxury Apartments and for opinion. I hope that You liked in Krakow and that You will come back here in the future. Best greetings,

8/10 Bueno

Jane, Huddersfield

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Birthday break in Krakow
booked this as a surprise for my husband. I based my decision on previous reviews. Disappointed as the apartment didn't have a fantastic view, it was clean but the toilet seat was broken, if the toilet had been cleaned this would have been noticed, took 48 hours before being fixed. With the nice weather, balcony furniture would have been nice. The bed was comfortable, and the breakfast provided was plentiful. Still working on apartments upstairs so was woken up at around 8am each day by workmen.
Respuesta de Justyna el 10 abr. 2017
Thank You for Your staying at Amstra Apartments and for opinion. Your satisfaction is the most important for us. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. I encourage You to visit us again in the future. Best greetings,

4/10 Mediocre

Rose-Marie

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
Välj ett bättre ställe där ni får vad som utlovas
Fin lägenhet med obekväm dubbelsäng som bara hade ett täcke. Bra läge med närhet till både sevärdheter, restauranger och shopping. Kan dock inte rekommendera detta ställe till någon, då det visade sig att städning inte ingår i Wawel "luxury" apartments. Samma handduk (en varsin) i fyra dygn, ingen som tömde sopor och ingen påfyllnaden av toapapper. Personalen, som man bara såg vid ankomst, gick att nå på ett journummer. Efter drygt två dygn, när toapappret var slut och soporna började lukta, ringde vi journumret för att fråga om de glömt att städa vårt rum. Personalen svarade att enbart slutstädning ingick, men att de kunde kasta soporna åt oss den dagen om vi ställde dem utanför dörren efter samtalet, eftersom de även missat att informera om var sopkärl fanns. Vid fråga om handdukar svarade de att vi kunde få byta till rena mot betalning. Jag förklarade tydligt flera gånger att bokningsbekräftelsen visade att daglig städning skulle ingå. Vi ombads skicka bekräftelsen, och gjorde detta men fick varken svar, städning, toapapper eller rena handdukar. Hur man sen kan använda luxury i företagsnamnet känns gåtfullt. Är mycket besvikna över att inte ha fått det vi, enligt bekräftelsen, betalt för. Skulle, som sagt, aldrig rekommendera någon att bo här.
Respuesta de Justyna el 22 mar. 2017
Tack för dina kommentarer om vår lägenhet. Tyvärr, det är inte helt uppfyllt förväntningarna av du bor i vår lägenhet. Vi hoppas att vi trots de obehagliga känslor kan vara värd dig igen. Vi kommer att göra allt så att du kan skicka till den underbara vistelsen. Med vänliga hälsningar,

10/10 Excelente

Conor, Belfast

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Close to everything, Jewish quarter and market sq
Excellent apartments. Very modern and close to all the popular places. The only downside was that the sofa bed was not that comfortable as a sofa and the TV had no channels suitable for English speaking guests. Apart from those minor things the apartment was perfect
Respuesta de epc-10640216 el 15 mar. 2017
Thank You for Your staying and opinion. We are very happy that Your staying was convenient. We try to care about our guests the as far as is possible. From this reason we provide all details to each apartment. I encourage You to visit us again in the future. Best greetings,

10/10 Excelente

dawn, belfast

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Christmas break
Really well located apartment in old town central to everything.Everything that you need is supplied and very secure there was a 24hr security even on xmas day
Respuesta de Monika el 12 ene. 2017
Thank you for a great evaluation. We are pleased that our efforts were appreciated. I encourage you to use our services in the future. Regards,

10/10 Excelente

Sam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location, only 5 minutes or so walk from the main square. Helpful staff and tidy apartment
Respuesta de General Manager el 19 dic. 2016
Thank You for Your staying and great opinion. Your words of recognition is very important for us because only then We know that our working is made on the highest level. We hope that we will host you again while the next residence in Krakow. All the best,

6/10 Aceptable

Jan

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Bol som tu druhý krát. Už by som si neobjednal raňajky. Priniesli ich neskoro a ešte iba pre jednu osobu. Kvalita veľmi nízka.
Respuesta de General Manager el 12 dic. 2016
Ďakujem za názory a komentár, ktorý nám pomôže odstrániť poruchu. Povzbudzujem vás, aby ste znovu využiť naše služby v budúcnosti. S pozdravom,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
super Hotel in toller Lage
Toller Aufenthalt in Krakau. Schöne Stadt. Freundliche Menschen. Viele Restaurants und Bars und sehr viele Sehenswürdigkeiten.
Respuesta de Monika el 10 dic. 2016
Vielen Dank für eine tolle Bewertung. Wir freuen uns, dass unsere Bemühungen geschätzt wurden. Ich ermutige Sie, unsere Dienstleistungen in der Zukunft zu nutzen. Grüße,

10/10 Excelente

Milka

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great apartment!!!
Great apartment for good price at excellent location!
Respuesta de General Manager el 6 dic. 2016
Thank You for Your staying at Amstra Apartments and for opinion. Your recognition is the most important for us because we work hard to your staying was comfort and convenient. Best greetings,

10/10 Excelente

Jorge, brasilia, df

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
apart-hotel excelente!
Chegamos apos as 20h e mesmo assim a equipe foi superatenciosa, nos explicando tudo. garagem otima. apartamento confortavel, com muitos equipamentos novos, todos em perfeito funcionamento. internet wi-fi muito boa. limpeza impecavel. recebemos até um espumante de boas vindas.
Respuesta de Monika el 8 nov. 2016
Obrigado por ficar e para a avaliação dos nossos serviços. Todos os dias nós fazemos o nosso melhor para oferecer aos nossos hóspedes com tudo potrzrbują durante a sua estadia. Estamos satisfeitos que fomos capazes de atender às suas expectativas. Esperamos que vamos ser capazes de recebê-lo novamente no futuro. Atenciosamente,

10/10 Excelente

Miroslaw

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Der Aufenthalt in dem Apartment war sehr erholsam und hat uns sehr gefallen. Wir empfehlen das Hotel sehr und möchten uns sehr bedanken für die sehr freundliche und schöne Zeit, die wir dank dieses Hotel in Krakau verbracht haben.
Respuesta de General Manager el 8 nov. 2016
Vielen Dank für den Aufenthalt und für die Bewertung unserer Leistungen. Wir freuen uns, dass wir in der Lage waren, Ihre Erwartungen zu erfüllen. Wir hoffen, dass wir in der Lage sein wird, Sie in Zukunft wieder zu veranstalten. Grüße,