Check in was speedy, professional and polite (for the biggest conference the island has ever held, at 0100hrs in the morning). Full marks for that.
Rooms were very clean and spacious (the latter due to being an old hotel I suspect). But it seemed VERY odd that in my room (and all others whose guests I spoke to) had a kettle and two cups, but if you wanted to use them you had to go to reception and ask for tea/coffee/sugar/milk etc. If you're going to invest in 165 kettles and 330 cups and saucers in your hotel, it's wasted money as few people will bother to head all the way back down to reception for each teabag.......
Breakfast selection was very wide, and empty servers quickly replenished
I tried to have dinner once, but the main dining room was closed (for a conference function) so I ate (from full menu) at the bar. I was initially given a bizarre whisky, tonic and lemon, rather than the whisky and soda I requested, but this was resolved with no fuss. The dinner servings were ENORMOUS - so much was wasted which was shame, and Palau was "out of chips until the next boat arrived", but hey, its a very small island in a very big ocean, so that's just the way it is. The hotel shop was expensive, but hey, its a very small island in a very big ocean, so everything must be imported and that's just the way it is.
Fully occupied at the conference so no chance to use the gym or pool.