Vista desde la habitación

Opiniones sobre Silavadee Pool Spa Resort

5 out of 5
Silavadee Pool Spa Resort
208/66 Moo4, Maret, Koh Samui, Surat Thani

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 336 de 526 opiniones" "
Evaluación: 8 - Bueno. 136 de 526 opiniones" "
Evaluación: 6 - Aceptable. 35 de 526 opiniones" "
Evaluación: 4 - Mediocre. 11 de 526 opiniones" "
Evaluación: 2 - Terrible. 8 de 526 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

9,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Miguel Angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel y muy cómodo

6/10 Aceptable

Chantal, Brussels

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
outdated hotel with limited space
We were upgraded to a pool villa which made the stay worth the money we paid but if we had received the room we originally booked, it would have been an awful value for money. The reception is old and looks like a 2-star hotel reception. There is not enough space on the beach or around the 2 pools to fit all guests so it does feel chlostrophobic. We spent our days on the Lamai beach or at Nikki beack instead. The food was not great and expensive in comparison to what we can get to similar star rating hotels. Staff was not friendly. Not a nice experience.

10/10 Excelente

Gibran, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel and excellent service
We stayed at Silavadee for our honeymoon and we loved our stay there, the staff is very friendly and always willing to assist gustes in every request, we were offered a complimentary upgrade and everyone at the hotel made an effort to make are stay superb. Only complaint is location a bit far and theres not much at a walking distance and lighting in the rooms could be better, other than that we wouldn't hisitate in staying again at Silvadee

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
HOTEL QUE TIENE QUE MEJORAR
La estancia fue buena. Pero podría haber sido mejor. Había obras de ampliación del hotel que te despertaban ya a primera hora de la mañana. Las instalciones son buenas.Deben mejorar la organización de los servicios del hotel.

10/10 Excelente

Karin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would give this place 6 stars if I could. Apart from the beautiful environment and facilities, the thing that makes it stand out the most is the staff and the attention to detail. The staff go out of their way to make your stay feel like luxury - many little freebie extras keep turning up as delightful surprises and everyone is amazingly friendly and genuine. The room and all facilities made us feel like we're in paradise. Thank you
Se hospedó 7 noches en abril de 2024
Respuesta de Tristan K. el 18 abr. 2024
Dear Khun Karin, Thank you so much for your review and for choosing to stay with us at Silavadee Pool Spa Resort. We are delighted to hear that you had such a nice experience and that you would rate us even higher if possible.It is truly heartening to know that you enjoyed the environment, facilities, and the extra touches that we strive to provide to make each guest's stay special. Our team takes immense pride in delivering good and efficient service, and it is wonderful to hear that their friendliness and attention to detail stood out during your stay.Your kind words have been shared with our entire team, and they are truly appreciative of your recognition. We look forward to welcoming you back to our resort for another exceptional stay in the near future.Should you have any special requests or preferences for your next visit, please do not hesitate to let us know. We are always here to assist you and ensure that your next stay with us is nothing short of perfect.Warm regards,Tristan KuehneisenGeneral Manager

10/10 Excelente

Becky

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was our little piece of Heaven for a week. We had a villa with a pool, but not one of the ocean view ones. It was perfect. We had privacy and could choose to take a dip at any time day or night. We also enjoyed the private beach with its snorkeling gear and kayaks. Do be aware that the coral is close to the beach, so you really should plan any water sports for high tide. Having said that, there is an amazing variety of fish and coral mere feet from the sand. It is perfect for snorkeling. We also kayaked to Chrystal Beach, which is a low-key public beach.
Se hospedó 10 noches en marzo de 2024
Respuesta de Tristan K. el 18 abr. 2024
Dear Khun Becky,Thank you for sharing your experience at our resort! We are thrilled to hear that you had a wonderful week with us and that our villa with a private pool provided you with your own piece of heaven.It's fantastic to know that you enjoyed the privacy and flexibility to take a dip in your pool at any time of the day or night. We are also pleased to hear that you took advantage of our private beach and enjoyed the snorkeling gear and kayaks available for our guests.Your advice about planning water sports during high tide due to the proximity of the coral is valuable and will certainly be helpful for future guests. We appreciate your insights and are delighted that you were able to experience the amazing variety of fish and coral just feet from the sand, making it perfect for snorkeling.Kayaking to Crystal Beach sounds like a lovely adventure! We are glad you had the opportunity to explore and enjoy another beautiful beach nearby.Should you have any special requests or preferences for your next visit, please do not hesitate to let us know. We are always here to assist you and ensure that your stay with us is nothing short of perfect.Thank you and kind regards,Tristan KuehneisenGeneral Manager

10/10 Excelente

robert

Se hospedó 4 noches en marzo de 2024
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 7 abr. 2024
Dear robert,Thank you for sharing your excellent rating.We hope to have the pleasure of welcoming you back again.Sincerely,Silavadee Pool Spa Resort

8/10 Bueno

Mayumi

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 20 mar. 2024
Dear Mayumi,Thank you for taking the time to leave us a rating.We hope to have the pleasure of welcoming you back again.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager

8/10 Bueno

Katelyn

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Tristan K. el 6 mar. 2024
Dear Khun Katelyn,Thank you for reviewing our property by submitting this rating.We are delighted to learn that you overall enjoyed your stay with us and hope to be able of welcoming you back in the near future.Thank you and kind regards,Tristan KuehneisenGeneral Manager

10/10 Excelente

Akash

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
True 5 star experience. Beautiful rooms and pools. Private beach was a nice touch. Great food, especially the breakfast. Golf carts to get a ride from on part of the resort to another was awesome. Loved using their app to text w lobby/concierge. Private beach was a nice touch, however water was a bit choppy. Great service from Aonny at the Star and Moon restaurants. Great service from Billy at Height restaurant, he even taught us some more Thai language.
Se hospedó 3 noches en febrero de 2024
Respuesta de Tristan K. el 6 mar. 2024
Dear Khun Akash,Thank you for sharing your recent experience at Silavadee Pool Spa Resort. It brings us immense joy to read your positive comments and learn that you had a true 5-star experience with us.We're thrilled to know that you found our rooms and pools beautiful, and that the private beach added a special touch to your stay. It's wonderful to hear that you the breakfast offerings. We appreciate your kind words about our golf carts, providing convenient transportation within the resort, and the ease of using our app for communication.A special appreciation for acknowledging the outstanding service provided by Aonny at the Star and Moon restaurants and Billy at our Height restaurant. We are proud to have such dedicated team members who go the extra mile to enhance our guests' experiences. It's heartening to know that Billy's efforts extended to teaching you some Thai language, adding a personal touch to your visit. Thank you for choosing Silavadee, and we look forward to welcoming you back for another exceptional experience.Warm regards,Tristan KuehneisenGeneral Manager

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 5 noches en enero de 2024
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 7 feb. 2024
Dear Thomas,Thank you for taking the time to leave us a rating.We hope to have the pleasure of welcoming you back again.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager

8/10 Bueno

Jonathan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Très belle expérience dans cet établissement (services, accueil, restauration, panorama) seul regret l’espace piscine qui reste trop petit pour tous les clients de l’hôtel !
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 7 feb. 2024
Dear Jonathan,Thank you for taking the time to rate your experience.We're glad to know that your stay was very nice and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager

10/10 Excelente

Sara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a wonderful experience with amazing staff, wonderful breakfast and relaxing accommodations.
Se hospedó 4 noches en enero de 2024
Respuesta de Tristan K. el 31 ene. 2024
Dear Khun Sara, Thank you for taking the time to tell us about your recent stay at the Silavadee Pool Spa Resort. It is indeed a pleasure to learn that you overall enjoyed your stay with us. At Silavadee, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation and input. We do hope of being able to welcome you back in the near future. Wishing you all the best from sunny Koh Samui! Kind regards, Tristan KuehneisenGeneral Manager

10/10 Excelente

jenny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 9 noches en enero de 2024
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 25 ene. 2024
Dear jenny,Thank you for sharing your excellent rating.We hope to have the pleasure of welcoming you back again.Best regards,Ms.Piyanuch Ch.Asst.Front Office Manager

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
10/10
We stayed at villa 19 with partial ocean view. Everything was perfect! Amazing hotel! 10/10.
Se hospedó 2 noches en enero de 2024
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 14 ene. 2024
Dear Alexander,Thank you for sharing your excellent rating.We are so pleased to know that everything was perfect and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Erstklassig dieses Hotel. Unterkunft, Essen, Umgebung.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 30 nov. 2023
Dear Peter,Thank you very much for taking the time to leave us some kind words regarding your recent stay at Silavadee.We're delighted to learn that you enjoyed with the room, food and surrondings.We all look forward to welcoming you back for another memorable experience very soon.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager

8/10 Bueno

Giney, Amsterdam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Prachtig, onderhoud mag beter. Professioneel, gastvrij en correct personeel.
Se hospedó 3 noches en octubre de 2023
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 17 nov. 2023
Dear Giney,Thank you for taking the time to rate your experience.We hope to have the pleasure of welcoming you back again.

10/10 Excelente

Tommi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent hideaway with great views and nice private beach in a bay. Friendly staff, good breakfast, and overall relaxing atmosphere in nature.
Se hospedó 5 noches en octubre de 2023
Respuesta de Jaruwan Kitkate el 17 oct. 2023
Dear Mr. Tommi,Thank you for sharing your excellent rating review.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best Regards,

10/10 Excelente

oren

Amazing
It was amazing! The hotel was so beautiful and the food was great ! The staff was very friendly and helpful:)
Se hospedó 4 noches en septiembre de 2023
Respuesta de Jaruwan Kitkate el 17 oct. 2023
Dear Oren,Thank you for sharing your excellent rating review.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best Regards,

2/10 Terrible

Shreena

No le gustó: Personal y atención
Se hospedó 6 noches en agosto de 2023
Respuesta de Ms.Piyanuch Ch./Asst.Front Office Manager el 17 nov. 2023
Dear Shreena,Thank you very much for taking the time to leave us rating. We are genuinely sorry that we did not meet your expectations. We hope you will allow us the opportunity to try to create a more memorable experience when you are next in Koh Samui.

10/10 Excelente

Brianna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We absolutely loved staying here for 3 nights. We booked the tropical pool villa with a partial ocean view, and it was absolutely perfect for what we were looking for. The bathroom was spacious with a gorgeous stone bath tub. The bed was so comfy - best sleep I've had in months! The sun, moon, & star restaurants had everything we needed with lots of veggie options. I highly recommend going to Star and dine during the sunset - it was absolutely spectacular. The food was delicious and the staff are so kind and helpful, we felt so taken care of. Walking around the property was intense at times because of the steep passageways, but the golf carts were great to transport us for longer distances or to dinner. The beach was just beautiful, clear water, and cleaner than Lamai. However, not great for swimming, as about 2 feet in it becomes quite rocky and dangerous to even walk around really. That said, there is kayaking and snorkeling if you're willing to go past the rocks! The beach was so relaxing and calm, it truly felt like a perfect getaway. The two infinity pools were amazing to swim in with a gorgeous view of the sea. All in all, a 5-star stay! Highly recommend.
Se hospedó 3 noches en agosto de 2023
Respuesta de Jaruwan Kitkate el 17 oct. 2023
Dear Brianna,Thank you very much for taking the time to leave us a review with some kind words regarding your recent stay at Silavadee. I am glad our passionate team made you feel right at home and delivered our usual high level of hospitality and some point which is not touch your expectation we will urgent improve.We all look forward to welcoming you back for another memorable experience very soon.Best Regards,

8/10 Bueno

Young Min

Se hospedó 4 noches en julio de 2023

10/10 Excelente

Amelia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property itself is divine. Expensive if you want to have all meals there, spa treatments, and taxis/outings add up too if you’re keen to be out and about. Hiring a scooter or vehicle helps with this and gives some flexibility, as the location is not an easy walk to any attractions. Having said that, the resort has a long list of incredible features - 2x stunning pools, private beach (bring reef shoes), many included activities, happy hour, option to include breakfast (I definitely recommend doing this!) - so depending what kind of holiday you’re after and your budget you may not need or want to leave the resort to explore Samui. The spa and resultants on-site are stunning- also pricey. It’s a top class resort for couples (a bit less so for kids). Our room was stunning and the spa on the deck helped with those 33degree days! One small feedback was our drinks were forgotten a couple of times during happy hour at the pool- no complaints as they were gratis one of those times and staff were very apologetic. Loved the special touches of turn down service, fresh fruit, welcome pack and champagne. It was a very special holiday we will always remember.
Se hospedó 7 noches en julio de 2023
Respuesta de Silavadee el 19 jul. 2023
Dear Amelia, your kind comments about so many aspects of the resort are much appreciated and thank you for highlighting all the small touches that make Silavadee special. We are already waiting for your return with huge anticipation. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Atitaya, Sunnyvale

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en junio de 2023
Respuesta de Silavadee el 19 jul. 2023
Dear Atitaya, thank you for choosing Silavadee during your recent Koh Samui trip. We hope to have the pleasure of welcoming you back again! Kind Regards, Alex Magaton / General Manager

4/10 Mediocre

Kyaw

Se hospedó 2 noches en junio de 2023
Respuesta de Silavadee el 19 jul. 2023
Dear Kyaw, thank you for taking the time to rate your experience. Should you wish to share any concerns or suggestions please feel free to reach out. We do hope to have the pleasure of welcoming you back at some point in the future. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Hadjar

Se hospedó 4 noches en junio de 2023
Respuesta de Silavadee el 19 jul. 2023
Dear Hadjar, thank you for taking the time to leave us a positive rating. Be sure to visit us again on your next trip to Koh Samui. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Mala

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Blown away by Silavadee! The most beautiful location, carefully and cleverly designed rooms catering for all of your needs, amazing breakfast with the most extensive options I've ever had, and staff that couldn't have done more for us. Loved every second. We stayed in an ocean view villa which did not disappoint, the view was stunning!
Se hospedó 6 noches en mayo de 2023
Respuesta de Silavadee el 10 jun. 2023
Dear Mala, It was a pleasure to welcome you to Silavadee recently and thank you for your thoughtful review. I was pleased to share your much appreciated feedback with the entire team. We hope to welcome you back on many future occasions. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Chienhung

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
有些硬體老舊需要加強
Se hospedó 2 noches en mayo de 2023
Respuesta de Silavadee el 10 jun. 2023
Dear Chienhung, we are very grateful for your 5-star rating and constructive comments. We look forward to welcoming you back soon. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

frank

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Silavadee el 19 jul. 2023
Dear Frank, thank you very much indeed for your excellent 5-star rating. We look forward to welcoming you back soon. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Jack

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not enough superlatives to describe how fantastic our stay at Silavadee was. All the staff were incredibly kind and helpful, from reception to the fantastic staff down on the private beach. The room was beautiful and the breakfast was one of my best ever. Highly recommend Silavadee for a very relaxing and luxurious stay.
Se hospedó 2 noches en mayo de 2023
Respuesta de Silavadee el 10 jun. 2023
Dear Jack, Thank you so much for taking the time to share your experience, what a lovely review. It was a pleasure to be part of such a memorable vacation. Thank you for highlighting our delicious breakfast, beautiful rooms and helpful team. We look forward to welcoming you back again soon. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Francois, Le Landeron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Magnifique Hotel avec un personnel attentif, souriant. Distribution gratuite d’eau à la piscine et à la plage. Wifi de haute qualité même à la page! Une expérience inoubliable.
Se hospedó 6 noches en abril de 2023
Respuesta de Silavadee el 15 may. 2023
Dear Francois, Thank you for sharing your wonderful experience and for recommending Silavadee to other travelers. Please be sure to visit us again on your next trip to Koh Samui. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Andreas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Amazing Resort
Se hospedó 13 noches en marzo de 2023
Respuesta de Silavadee el 15 may. 2023
Dear Andreas, Thank you for taking the time to leave us a great review. We all enjoyed hosting you and we cannot wait until you visit us again! Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Regina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kk
Se hospedó 4 noches en marzo de 2023

10/10 Excelente

nikola

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This place is absolutely amazing, beautiful location with beautiful design. It is great place if you are looking for serenity and peace. Staff is very nice and food is great! I wish I could stay longer, as we werent lucky and couldnt swim on the beach the whole stay due to currents. The beach looks stunning! Only one thing can be improved - aervice on breakfast is not very efficient. Out of 8 breakfasts, 3 times we did not receive our order or we received no a la carte breakfast at all. Other times our food was delivered to another table amd then after 2 minutes taken to us - that is a bit unhygienic to me. Other timeswhen the staff had more time everything was great. But the standard should always be the same in the 5 Star hotel. We will be coming back, that breakfast service was still very nice and Silavadee is one of the nicest places I have ever stayed at
Se hospedó 9 noches en febrero de 2023
Respuesta de Silavadee el 15 may. 2023
Dear Nikola, Thank you for the positive and constructive comments following your most recent stay. It's great to hear that you had a wonderful time and loved our tranquil location, delicious food and attentive service. Rest assured that your constructive comments concerning the breakfast service have been taken on board by the restaurant team. Once again, we really appreciate you sharing your experience. Looking forward to welcoming you back soon. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Chen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing hotel. Very service oriented, it was our honeymoon and it’s the best hotel for celebrating our love ❤️
Se hospedó 4 noches en febrero de 2023
Respuesta de Silavadee el 23 feb. 2023
Dear Chen, Thank you for taking the time to share your experience. It was a pleasure to be part of such a memorable honeymoon trip. We are already looking forward to welcoming you back in the very near future. Kind Regards, Alex Magaton / General Manager

10/10 Excelente

Karkirat

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The best resort I've ever been to. All the staff truly made this the most relaxing rejuvenating experience I've ever had. The multiple daily free activities were a great touch and their breakfasts were legendary
Se hospedó 3 noches en febrero de 2023
Respuesta de Silavadee el 10 feb. 2023
Dear Karkirat,It means the world to us that you have taken the time to share your experience. We are delighted to hear you had a wonderful stay and thank you for highlighting our delicious breakfast, fun daily activities and attentive staff.We hope you will join us again soon.Kind Regards,Alex Magaton General Manager

8/10 Bueno

gino

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
we had our 2nd stay here. the resort is well managed, staff very efficient and friendly. the GM is very professional and ensured our stay went as planned.
Se hospedó 5 noches en febrero de 2023
Respuesta de Silavadee el 10 feb. 2023
Dear Gino,It was such a pleasure to have you back with us again, and truly wonderful to read your kind comments. I am glad everything went as planned.Thank you for taking the time to review your stay, we are already looking forward to welcoming you back very soon.Kind Regards,Alex Magaton General Manager

10/10 Excelente

Po-Ya

Se hospedó 3 noches en enero de 2023
Respuesta de Silavadee el 1 feb. 2023
Dear Po-Ya,Thank you for the excellent rating. We hope to have you back soon for another memorable stay.Kind Regards,Silavadee Pool Spa Resort

10/10 Excelente

Kevin Sheng

Respuesta de Silavadee el 20 may. 2023
Dear Leonard, Thank you for the positive rating. We look forward to welcoming you back soon. Sincerely, Silavadee Pool Spa Resort

10/10 Excelente

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great luxury resort. Super friendly staff. Beach with free use of canoes and snorkel gear etc. Fantastic food at all restaurants especially roof top sunset at Stat
Respuesta de Silavadee el 1 feb. 2023
Dear Paul,It was a pleasure to read your lovely review. We are so glad you enjoyed the watersports, delicious food and our friendly service.We cannot wait to welcome you back in the near future.Kind Regards,Alex Magaton General Manager

10/10 Excelente

Maayan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good customer service Very beautiful room
Respuesta de Silavadee el 1 feb. 2023
Dear Maayan,Thank you for this brilliant review, we hope to have the pleasure of welcoming you back soon.Kind Regards,Alex MagatonGeneral Manager

10/10 Excelente

Maayan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very much welcome back gust . we are very happy in our vacation
Respuesta de Silavadee el 1 feb. 2023
Dear Maayan,Many thanks for your kind words, we were delighted to welcome you back to Silavadee. Please be sure to visit us again on your next trip to Koh Samui.Kind Regards,Alex MagatonGeneral Manager

4/10 Mediocre

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointing
It was a disappointment, the minute you arrive at the lobby you will realize that this isn’t a 5 star hotel. The whole resort needs renovation and new management that understands what “5 star hotel“ means. Even the sheets were worn out, moldy bed net and outdated room overall. The food was below average, spa was disappointing. Small unclean beach. Over priced, I don’t recommend it.
Se hospedó 4 noches en diciembre de 2022
Respuesta de Silavadee el 19 dic. 2022
Dear Guest,Thank you for taking the time to share your comments with us.We are sorry to hear that your experience was less than desirable and that you encountered some issues within your room. Had we known about it earlier, we would have immediately tried to resolve your concerns.This is not the typical feedback we receive, especially regarding our food and facilities. We will urgently address your comments with the team in order to understand where the disconnect may be.We hope to have another opportunity in the future to make your next stay perfect in every way.Kind Regards,Alex MagatonGeneral Manager

8/10 Bueno

Leonard

Se hospedó 5 noches en noviembre de 2022
Respuesta de Silavadee el 19 dic. 2022
Dear Leonard, Thank you for the positive rating. We look forward to welcoming you back very soon. Sincerely, Silavadee Pool Spa Resort

10/10 Excelente

Eirik

Se hospedó 7 noches en noviembre de 2022
Respuesta de Silavadee el 19 dic. 2022
Dear Eirik, Thank you for the excellent rating. We hope to have the pleasure of welcoming you back again soon. Sincerely, Silavadee Pool Spa Resort

10/10 Excelente

Sovanna, Ashburn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort and excellent staff! They provided great recommendations to my family and went above and beyond on providing exceptional customer service. We will definitely be back!
Se hospedó 3 noches en noviembre de 2022
Respuesta de Silavadee el 6 dic. 2022
Dear Savana,Thank you for being our guest and for sharing this stellar review, it sure sounds like you had a great stay. Your gracious comments about the impeccable service provided by our team are much appreciated.We would love to have you back for another memorable experience.Kind Regards,Alex MagatonGeneral Manager

10/10 Excelente

STEFAN

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2022
Respuesta de Silavadee el 10 feb. 2023
Dear Stefan,Thank you for the excellent rating. We hope to have you back soon for another memorable stay.Kind Regards, Silavadee Pool Spa Resort

10/10 Excelente

Eline

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Adembenemend mooie locatie. Fantastisch personeel. Enorme rust. Heerlijk privé strand. Heel schoon. Heerlijke bedden. Ontbijt over de top van yoghurt met muesli tot Champagne en kaviaar. Een droomlocatie waar je stil van wordt
Se hospedó 5 noches en agosto de 2022
Respuesta de Silavadee el 7 oct. 2022
Dear Eline,It was very kind of you to take the time to write a review following your stay at Silavadee. We are so pleased to know that you had a wonderful time and were able to enjoy some well deserved relaxation, thank you for the excellent feedback.We look forward to welcoming you back on your next trip to Koh Samui.Kind Regards,Alex MagatonGeneral Manager

10/10 Excelente

Yasufumi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ラマイやチャウエンといった繁華街から少し離れた海沿いの急斜面に面した静かなリゾートホテル、のんびりと過ごすのに最適。 海の透明度は高く、魚も見えるが岩がちで泳ぐには適さず。 共用の2つのインフィニティプールからの眺めが非常に良い。 送迎、ベッドメイク、レストランでの対応等のホスピタリティも良好だった。
Se hospedó 6 noches en agosto de 2022
Respuesta de Silavadee el 16 ago. 2022
Dear Yasufumi, Thank you for your lovely review and comments. I was delighted to learn how much you enjoyed your recent stay. . We all look forward to welcoming you back to Silavadee in the near future. Kind Regards, Alex Magaton General Manager

10/10 Excelente

Jacob

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will do again..
Fantastic service level and a beautiful place!
Se hospedó 4 noches en julio de 2022
Respuesta de Silavadee el 16 ago. 2022
Dear Jacob, We truly appreciate your positive feedback and to hear how much you enjoyed your stay is just wonderful. We look forward to welcoming you back to Silavadee very soon. Kind Regards, Alex Magaton General Manager