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Opiniones sobre ibis Samui Bophut

3 out of 5
ibis Samui Bophut
Bophut Beach Surat Thani, Koh Samui, Surat Thani

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 160 de 598 opiniones" "
Evaluación: 8 - Bueno. 291 de 598 opiniones" "
Evaluación: 6 - Aceptable. 106 de 598 opiniones" "
Evaluación: 4 - Mediocre. 23 de 598 opiniones" "
Evaluación: 2 - Terrible. 18 de 598 opiniones" "

8,4/10

Limpieza

8,2/10

Personal y atención

7,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

MARISA, San Sebastian_donostia

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Estuvimos un día solo y no puedo opinar más, volvemos otra vez el 14 y estaremos 9 días, ahí es donde podremos se más concretos con nuestra opinión.
Se hospedó 1 noche en septiembre de 2019
Respuesta de ibis Samui Bophut el 9 oct. 2019
Dear Marisa, We are happy to read that you had an excellent stay with us and look forward to welcoming you back next week!

8/10 Bueno

MARIA ANTONIA

No le gustó: Personal y atención, estado de la propiedad e instalaciones

6/10 Aceptable

Maria

Le gustó: Limpieza, comodidad de la habitación

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, comodidad de la habitación

10/10 Excelente

Jacqueline, pittsburgh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff and service. I highly recommend this property. The staff went above and beyond to make sure I had everything I needed.
Se hospedó 6 noches en abril de 2024
Respuesta de Management Team el 28 abr. 2024
Dear Valued Guest, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again. Best regards,

10/10 Excelente

Jacqueline, pittsburgh

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Management Team el 16 abr. 2024
Dear JacquelineThank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Aceptable

Erika

Le gustó: Limpieza, personal y atención
Respuesta de Management Team el 13 abr. 2024
Dear ErikaThank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Aceptable

Melissa

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios
Was ok for a short stay. Rooms were small and service very slow. Food and drinks over priced. We quickly found this all out and planned to eat off-site for meals apart from breakfast which we had pre booked.
Se hospedó 3 noches en abril de 2024
Respuesta de Management Team el 13 abr. 2024
Dear Melissa,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Aceptable

Sara

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Management Team el 13 abr. 2024
Dear Sara,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excelente

Kristen

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Management Team el 31 mar. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Kristen

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great price, great rooms. We had the combining rooms 4202 and it was nice and clean. Facilities are awesome, staff are super lovely. This is our third time staying here, first time was around when they first opened and it is still as good as back then, highly recommend. Fishermans village is a distance away and about 400bht to get there. You can walk along the beach but it’s a work out as the sand is very soft. Lots to do in fisher mans village, best coconut ice cream from a cart vendor and drunken elephant was great for food.
Se hospedó 2 noches en marzo de 2024
Respuesta de Management Team el 31 mar. 2024
Dear Kristen,We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Nicole

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Schöne Anlage, gute Lage und sehr freundliches Personal. Nachteil (für uns): Familienfreundlich. Kein Platz mit wirklich Ruhe vor Kindern. Das ist jedoch für Familien sicher ein Vorteil.
Se hospedó 5 noches en marzo de 2024
Respuesta de Management Team el 25 mar. 2024
Dear Nicole,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

8/10 Bueno

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de Management Team el 24 mar. 2024
Dear Julie,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excelente

Angus

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Discovered a wonderful family run restaurant some 350 metres from the Ibis named "Omsin Restaurant". Tasty, authentic Thai food at very reasonable prices (infact we suggested they increase their prices).
Se hospedó 14 noches en febrero de 2024
Respuesta de Management Team el 17 mar. 2024
Dear Angus,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bueno

Precha, PalmCoast

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
A nice hotel for the price and right on the beach. The room is nice and quiet.
Se hospedó 5 noches en febrero de 2024
Respuesta de Management Team el 17 mar. 2024
Dear Precha,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Aceptable

Daniel

Viajó con su pareja
Le gustó: Personal y atención
Zimmer sehr veraltet. Anlage und Pool sehr schön angelegt.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management Team el 17 mar. 2024
Dear DenielThank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bueno

alexandre

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Management Team el 17 mar. 2024
Dear Alexandre,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bueno

alexandre

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extérieur, piscine et plage très sympa accès rapide à fisherman village …juste les chambres qui font pas rêver…( chambres ibis ) sinon bon séjour
Se hospedó 10 noches en enero de 2024
Respuesta de Management Team el 17 mar. 2024
Dear Alexandre,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excelente

Zilhad, Weingarten

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Schöne Anlage sehr ruhig und sauber
Se hospedó 2 noches en febrero de 2024
Respuesta de Management Team el 17 mar. 2024
Dear Zihad,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Aceptable

nathalie

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Great beach and clear and clean water. Wonderful amd clean pools, one for adults came handy. Lots of good seating (long chairs and umbrellas). Bar and service at pools. Okay reception staff (try to help). Close to Fisherman's village and cheap restaurants, massages.
Se hospedó 6 noches en febrero de 2024
Respuesta de Management Team el 17 mar. 2024
Dear Nathalie,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excelente

Beryl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value for money Lovely welcoming reception staff. Beautiful beach front hotel close to Fisherman's village. Recommend to anyone x
Se hospedó 4 noches en febrero de 2024
Respuesta de Management Team el 17 mar. 2024
Dear Beryl,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bueno

Stefan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en enero de 2024
Respuesta de Management Team. el 3 feb. 2024
Dear Stefan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Aceptable

liv

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
Room was mouldy and bed felt really damp. We asked to move but all the rooms was the same. Other than that was ok.
Se hospedó 3 noches en enero de 2024
Respuesta de Management Team el 29 ene. 2024
Dear Value Guest, Thank you for taking the time to tell us about your experience at the Ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bueno

Phillip

Se hospedó 7 noches en enero de 2024
Respuesta de Management Team el 24 mar. 2024
Dear Phillip,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bueno

Kristine

Viajó con su familia
Le gustó: Limpieza, personal y atención
Fint og rent. Rigtig god og ren pool. Ventilationssystemet var ikke godt og skiftede meget i temperatur. Svært når man har en lille baby. Personalet utrolig hjælpsomt og venligt.
Se hospedó 14 noches en enero de 2024
Respuesta de Management Team el 29 ene. 2024
Dear Valued Guest, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again. Best regards,

8/10 Bueno

Lauritz

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Management Team. el 29 ene. 2024
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Sanni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en enero de 2024
Respuesta de Management Team el 22 ene. 2024
Dear Valued Guest, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again. Best regards,

8/10 Bueno

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Trevligt strandhotell med fint poolområde!
Trevligt hotell precis vid stranden med fint poolområde och väldigt mat vid poolrestaurangen. Man kan ligga i solstolarna vid poolen mot havet och välja mellan att bada i havet eller i poolen. (Bara 15 meter mellan dem) Enda nackdel är att det är rätt långt att gå in till Fischerman Village som är mysigt att äta på kvällen. Men hotellet erbjuder shuttlebuss för 50bath. Men lite irriterande att den går bara om minst 3st bokar. Lite småsnålt av hotellet med det läget borde de bara hålla tiderna de annonserar på tavlan och hemsidan oavsett om man är 1-8st per minivan.
Se hospedó 2 noches en enero de 2024
Respuesta de Management Team el 16 ene. 2024
Dear Richard, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again. Best regards,

6/10 Aceptable

HARISH

Okay
Location was good, rooms were very small, pretty expensive. They had some problem with the water system, water quality was bad.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Management Team el 16 ene. 2024
Dear Harish, Thank you for taking the time to tell us about your experience at the Ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Aceptable

Saki

Se hospedó 3 noches en diciembre de 2023
Respuesta de Management Team el 20 ene. 2024
Dear Saki,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bueno

fabrice

Se hospedó 11 noches en diciembre de 2023
Respuesta de Management Team el 20 ene. 2024
Dear Fabrice ,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Aceptable

reece

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
One night was enough
Rooms smelled musky and had not been cleaned properly. Would struggle to fit two people on the balcony. Overpriced for what it is. Stayed in nicer for a better price. Staff were friendly but it’s the only thing good going for this hotel. The hotel could do with a refurbish / refresh. Location is ok. About a 20 min walk to fisherman’s village.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management Team el 16 ene. 2024
Dear Reece, Thank you for taking the time to tell us about your experience at the Ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excelente

Paulo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 16 noches en diciembre de 2023
Respuesta de Management Team el 7 ene. 2024
Dear Valued Guest, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again. Best regards, Management Team

6/10 Aceptable

James

Se hospedó 1 noche en diciembre de 2023
Respuesta de Management Team el 20 ene. 2024
Dear James ,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bueno

Bård

Viajó en grupo
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Se hospedó 16 noches en diciembre de 2023
Respuesta de Yean el 5 ene. 2024
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Management Team.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Value for money
Great mid range hotel close to fisherman's village. Staff very friendly and couldn't do enough to help. Pool area kept very tidy and well maintained. Would recommend to anybody wanting to stay in the area.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Management Team el 10 dic. 2023
Dear Valued Guest, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again. Best regards,

2/10 Terrible

Åke

Se hospedó 3 noches en diciembre de 2023
Respuesta de Management Team el 10 dic. 2023
Dear Åke Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excelente

Jadranko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My wife needed a table to work on computer and drink a coffee.That was only reason she was dissapointed about a room.
Se hospedó 7 noches en octubre de 2023
Respuesta de Management Team el 10 nov. 2023
Dear Jadranko,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. But however our hotel us Standard of Accor hotel that no have table setup in the room.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

8/10 Bueno

Christian

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Nicole

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Wesley C.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Massage outside looking at the beach, cabana style bar with swimming pools surrounding. This hotel restaurant has a decent variety on its menu.
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Michael

Se hospedó 4 noches en mayo de 2023

8/10 Bueno

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient and reasonable.
Rooms are on the small side and the breakfast was a sparse layout. Not the best !! Having said that, the booking was pretty cheap. Pools and water, great for kids.
Se hospedó 3 noches en abril de 2023

10/10 Excelente

james

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great time at ibis , Will definitely stay again
Se hospedó 4 noches en marzo de 2023
Respuesta de Wichai H. el 12 abr. 2023
Dear Valued Guest, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again Best regards, Management Team

8/10 Bueno

pascal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 13 noches en marzo de 2023

10/10 Excelente

NETANAL

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Wichai H. el 31 mar. 2023
Dear NETANAL, Thank you for taking time in writing us a review. Your feedback is importation for us for constantly striving to improve our service and to come up with the new facilities to enhance guest experience. We appreciate your feedback and hope to have the opportunity to welcoming you again the nearest future. Best regards, Management Team

2/10 Terrible

Matthew

Se hospedó 14 noches en febrero de 2023
Respuesta de Wichai H. el 12 abr. 2023
Dear Valued Guest, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again Best regards, Management Team

6/10 Aceptable

Eriksson

Le gustó: Personal y atención
Några dagar på Ibis
Ett okej hotell för kortare vistelser med bra service.
Se hospedó 3 noches en febrero de 2023
Respuesta de Wichai H. el 31 mar. 2023
Dear Eriksson, Thank you for taking time in writing us a review. We regret to hear that our service was not meet your expectation. Your feedback is importation for us for constantly striving to improve our service and to come up with the new facilities to enhance guest experience. We appreciate your feedback and hope to have the opportunity wo welcoming you again the nearest future. Best regards, Management Team

8/10 Bueno

Veronika, Prague

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good 3* hotel at a very good location. Room was basic but all we needed for a 3-night-stay. It was clean (cleaned every day) but a but small for us (with 1.5 y old baby). Staff was very friendly and helpful. The laundry was great - washing machine as well as dryer were easy to be used. Breakfast was very basic, we would not book it again but rather went outside to go for breakfast. But the restaurant at the pool was nice - they had also special hours during lunch time, food and drinks were ok. We didn’t use pools but were always on the beach - beach wasn’t full at all. All in all ok stay in a 3* hotel.

2/10 Terrible

Steven

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The service in the pool bar and restaurant was atrocious Had to be up by 7 if you wanted to get a sun bed Pools were really dirty and brown water came out of the shower and sink Would I stay here again definitely not 😡
Se hospedó 6 noches en febrero de 2023
Respuesta de Pui el 16 mar. 2023
Dear Steven, Thank you for taking time in writing us a review. We regret to hear that our Pool Bar service was not meet your expectation. Your feedback is importation for us for constantly striving to improve our service and to come up with the new facilities to enhance guest experience. We appreciate your feedback and hope to have the opportunity wo welcoming you again the nearest future. Best regards, Management Team