6/10 Aceptable
Tessa S.
5 ago. 2025
Not exactly what was listed even though asked ahead of time
Our family decided to go on vacation in Texas this year before the unfortunate flooding took place. We checked in with the owner to see if there was any damage that we would expect to see with the recent destruction and tragedy that would affect our stay and rental. They said that there was no major damage to the home or surrounding area and that everything is in good shape and were looking forward to seeing us soon. When we got there the expected shed was completely underwater and the 2 kayaks were gone. We had to tell the owners about it. It took the entire week for them help get something for us which we did appreciate the one day rental of 3 kayaks for us, but we would have thought that they would have known. Their fire pit was gone as well. Also in the house one of the beds was broken already when our guests went to lay in it and the maintainence took over a day to come and fix it so we had to put books under it for the night. When they got there to fix it they already had the replacement bed in the closet ready to be set up because it was broken already.Lounge chairs, outsidetv,and child security latch near the water was broken. And many dead flies in the kitchen counter lights. The house itself was beautiful and pool was nice. Not sure if the cleaning/maintanence crew communicate with the owners. The owner tried to communicate as much as they could given the multiple times during the week we had to communicate. Overall, we would not come back to this location.
Tessa S.
Se hospedó 7 noches en julio de 2025