Thanks to the multiple informative emails and texts before arrival, the check in process was a breeze. The location is amazing, right in the heart of River Run Village and short walk to gondola, restaurants, grocery, apparel and all rental equipment. The condo is spacious enough for my family of 3, with a nice fireplace that keeps it warm. View is ok, partial mountain, but mostly parking lot. Having said that, once we checked in, we had NO sheets for our sofa pull out bed, and we found trash stuck in it when we opened it up. Called to have sheets brought up, at 6pm, and was told I could drive back over to Keystone to pick them up, or wait for several hours. Neither options were preferable considering the long day of traveling to get here.
Day 2: Both elevators are broken so everyone is having to use the staircase. Not ideal after long days on the slopes up and down to 4th floor and wearing bulky/heavy outfits. Needless to say a disappointing start to this vacation.
Day 3, Christmas Day, both our building/ room keys become disabled, for no known reason, at the same time. We have to drive into town to get them reloaded correctly. Ugh. But...It's been snowing every day, and it's beautiful here. Merry Christmas.
Day 4, tried the sauna, the sauna doesn't work.
All in all, we had a good stay, and we absolutely love the fun,, family atmosphere of River Run Village in Keystone, but difficult to recommend Buffalo Lodge with so many issues. Love the location and the condo, but doubtful we'll stay in this lodge again.