8/10 Bueno
Steve B.
28 oct. 2025
Le gustó: Limpieza
Beautiful Property and Great Location, but the Havana Room Needs Some AttentionWe recently stayed in the Azul Havana room and overall had a pleasant experience. The property itself is beautiful, very well maintained, and in an excellent location—just a short and easy bike ride to Duval Street and the surrounding attractions. The main house was lovely, and the added touch of fruit-infused water was refreshing and appreciated. Having access to the water purifying unit and ice machine was also a nice benefit. The pool area was clean and relaxing, and the entire property had a calm, welcoming vibe.That said, there were a few issues specific to the Havana room that made the stay less enjoyable. The shower had virtually no water pressure, which made showering very unpleasant, and the shower head appeared quite old and in need of replacement. The sink also had poor water pressure and couldn’t be plugged to hold water. Additionally, the remote control for the AC unit did not communicate with the unit properly. I didn’t realize this until the last night and had to stand on the bed to manually adjust the temperature and fan speed.These maintenance issues took away from what otherwise could have been a perfect stay. After speaking with another guest, it sounds like their room didn’t have these same problems, so it may just be specific to this one. I wouldn’t choose the Havana room again unless these items are addressed, but I would consider staying in another room on the property
Steve B.
Se hospedó 5 noches en octubre de 2025