4/10 Mediocre
Candie R.
20 jun. 2025
Le gustó: Limpieza
Great Place, Great Location, Horrid Property Management with Zero Communication
I have reached out to Vacasa multiple times and they don't want to make this right, so here we are, a completely BLUNT and to the point review. If you can find this rental somewhere other than VRBO and away from Vacasa, I would not waste my time booking it. Wish I would have believed the online reviews of Vacasa. I would say this place is great, a bit overpriced for what you get. Kitchen is stocked with all housewares, which is amazing, however, there was not even a salt and pepper located in the unit. Didn't have enough paper towels for the whole stay. Had issues with the A/C unit, Vacasa knew what was going on, didn't send someone out until the next day (Mind you temps were almost 100 outside and unit was at 77). Next day came around, seemed cooler we had booked an excursion, couldn't sit around waiting for someone to fix the unit, I called (not the local team) the guy to come out because the temps were reaching 79 inside. Repairman fixed the unit, and it worked great. Unfortunately, seemed as though this might have been an issue considering the amount of fans in this unit. I called vacasa, they had to contact local vacasa team, and then I had to still call back to even get any kind of response. Never did the local team reach out. Also, there is a great pool, however the list of rules were outrageous.....so don't bring kids because they will have to just float in the pool to follow all the rules listed.
Candie R.
Se hospedó 7 noches en junio de 2025