My husband and I stayed for our 10 year wedding anniversary. I have never been more uncomfortable and disappointed with a rental. The location of the unit was great, central to pool, lagoon, playground and BBQ.
We arrived and received a 30 minute tour of the premises by Norman. Everything started fine. When I inquired about the golfcart, I was told it wasn't working, and to walk as it was good exercise. (this was advertised in the listing, and the property is large enough to warrant one). He then said he would try to get a working one. Then he mentioned that the storage space on the first floor of the unit was for the use of his guests. I assumed the use of his guests in that rental meaning us, not the 30 units he owns there. So there was constantly people in and out of this storage unit. In addition, I later find out a man is living in the storage unit. When i brought it up to Norman, I was told "he is a very nice man". I was extremely uncomfortable with this, as he failed to mention it on our tour, but made sure to tell us how he owns everything there. We did finally get a working golfcart that lasted 20 minutes. On Sunday, my husband and I made the decision to leave. We were not enjoying the amenities like we could have been, and I felt very uncomfortable with the undisclosed person living downstairs. I am sure he is going to say we were disappointed because our boat only worked for a day, but that was the same day I found out about our unknown guest.